Are there any known issues with the Ledger device showing the 'battery cannot charge' error specifically related to cryptocurrency activities?

3 answers

• McNally BangApr 30, 2023 · 2 years ago
  Yes, I've come across this issue before. It seems to be a common problem among Ledger device users who are actively involved in cryptocurrency activities. The 'battery cannot charge' error can occur due to various reasons, such as a faulty charging cable, a drained battery, or a software glitch. To resolve this issue, you can try using a different charging cable or adapter, ensuring that the battery is not completely drained before charging, or updating the device's firmware.
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• Corcoran HermansenDec 06, 2024 · 8 months ago
  Oh yeah, I've seen that error message a couple of times. It's a real pain, especially when you're in the middle of some important crypto transactions. From what I've gathered, this issue can be caused by a few different things. It could be a problem with the charging cable or the battery itself. Sometimes, a simple restart of the device can fix the issue. If that doesn't work, you might need to contact Ledger support for further assistance. They should be able to help you troubleshoot the problem.
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• Albert Putra PratamaDec 16, 2024 · 8 months ago
  As an expert at BYDFi, I can confirm that this issue has been reported by some Ledger device users who are involved in cryptocurrency activities. The 'battery cannot charge' error can be frustrating, but there are a few things you can try to fix it. First, make sure you're using the original charging cable and adapter that came with the device. If that doesn't work, try connecting the device to a different USB port or using a different computer. If none of these solutions work, it's best to reach out to Ledger's customer support for further assistance.
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