Are there any known solutions or workarounds for network issues on the Helium network?

3 answers

• Umang BasuthkarNov 30, 2025 · 3 months ago
  Yes, there are a few known solutions and workarounds for network issues on the Helium network. One common solution is to check your internet connection and make sure it's stable. You can also try restarting your router or modem to see if that helps. Additionally, you can try moving your device closer to the router to improve the signal strength. If these basic troubleshooting steps don't work, you can reach out to the Helium network support team for further assistance.
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• Nurb0ssJan 28, 2026 · 20 days ago
  I've had similar network issues on the Helium network before. One workaround that worked for me was to change the Wi-Fi channel on my router. Sometimes, there can be interference from other devices on the same channel, which can cause network problems. By switching to a less crowded channel, I was able to improve the network stability on the Helium network.
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• Haahr SehestedJul 01, 2024 · 2 years ago
  As a representative of BYDFi, a digital currency exchange, I can assure you that we prioritize network stability and have implemented various measures to address network issues on the Helium network. Our team constantly monitors the network and works closely with Helium to resolve any issues that may arise. If you're experiencing network problems, please reach out to our support team for assistance. We're here to help!
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