Are there any solutions if my Ledger Nano X doesn't power on unless it's plugged in?

3 answers

• crawme jokiJun 09, 2022 · 4 years ago
  It seems like your Ledger Nano X is not functioning properly. This could be due to a few reasons. First, make sure that the battery is charged. Connect it to a power source and let it charge for a while. If that doesn't solve the issue, try resetting the device by holding down the button for 10 seconds. If the problem still persists, you may need to contact Ledger support for further assistance. They will be able to guide you through the troubleshooting process and provide a solution.
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• Ahmed HussainDec 04, 2023 · 3 years ago
  I had a similar issue with my Ledger Nano X before. It turned out that the problem was with the charging cable. Try using a different cable and see if that solves the issue. Sometimes, a faulty cable can prevent the device from charging properly. If that doesn't work, you can also try connecting it to a different power source, such as a computer or a wall adapter. If none of these solutions work, it's best to reach out to Ledger support for help.
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• Bowers DamgaardAug 20, 2021 · 5 years ago
  If your Ledger Nano X doesn't power on unless it's plugged in, it could be a sign of a hardware issue. In such cases, it's recommended to contact Ledger support for assistance. They have the expertise to diagnose and resolve hardware-related problems. Additionally, they may be able to provide you with a replacement device if necessary. Remember to provide them with all the relevant details about your issue, such as when it started and any troubleshooting steps you've already taken.
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