Has anyone experienced their Ledger Nano X not turning on? How did you resolve it?

3 answers

• Eddie TolbertMay 05, 2022 · 4 years ago
  I had the same issue with my Ledger Nano X. What worked for me was connecting it to a different USB port and then pressing the power button for a few seconds. After that, it turned on and I was able to access my funds again. Make sure to try different USB ports and cables as well, as sometimes it's just a connection issue.
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• Jun ChenMay 04, 2026 · 2 months ago
  Yes, I faced the same problem with my Ledger Nano X. I contacted Ledger's customer support and they provided me with some troubleshooting steps. One of the steps was to hold down both buttons on the device for 10 seconds until the Ledger logo appears. This helped me resolve the issue and my Ledger Nano X turned on successfully. If you're still facing the issue, I recommend reaching out to their support team for further assistance.
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• Dvir GevSep 11, 2022 · 4 years ago
  I had a similar problem with my Ledger Nano X. After trying different USB ports and cables, I still couldn't get it to turn on. Eventually, I reached out to BYDFi's customer support and they were able to help me. They suggested trying a different computer and reinstalling the Ledger Live app. After following their instructions, my Ledger Nano X started working again. If you're still having trouble, I recommend contacting their support team for assistance.
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