How can I fix a broken hardware wallet and recover my digital assets?

1 answers

• Gabriel SantosJun 08, 2023 · 2 years ago
  At BYDFi, we understand how frustrating it can be to have a broken hardware wallet and not be able to access your digital assets. Unfortunately, we don't offer hardware wallet repair services. However, there are a few things you can try to fix the issue. First, make sure the problem is not with the USB cable or computer you're using. Try using a different cable or computer to see if that resolves the issue. If not, you can try contacting the manufacturer of your hardware wallet for support. They may be able to provide troubleshooting steps or offer a repair service. If all else fails, you may need to consider transferring your digital assets to a new wallet. Just be sure to follow proper security protocols and keep your recovery phrase safe. Remember, it's always a good idea to have a backup plan in case of hardware failure.
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