How can I fix a phone number not working issue on a cryptocurrency exchange platform?

3 answers

• Akash NarwatOct 11, 2020 · 5 years ago
  One possible solution is to double-check the phone number you entered and make sure it is correct. Sometimes a simple typo can cause the verification process to fail. If the number is correct, try restarting your phone and attempting the verification again. If the issue persists, contact the customer support of the cryptocurrency exchange platform for further assistance. They should be able to help you troubleshoot the problem and resolve it.
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• monique leroyJun 25, 2025 · 3 months ago
  Hey there! Sorry to hear that you're facing issues with your phone number on a cryptocurrency exchange platform. It can be frustrating, but don't worry, we'll get it sorted out. First things first, make sure you have a stable internet connection. Sometimes a weak connection can cause verification problems. If that's not the issue, try clearing your browser cache and cookies, then attempt the verification again. If all else fails, reach out to the support team of the exchange platform. They're there to help you and will guide you through the process of fixing the phone number issue.
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• ArkharisMay 03, 2022 · 3 years ago
  If you're using BYDFi as your cryptocurrency exchange platform, you can follow these steps to fix the phone number not working issue. First, make sure you have entered the correct phone number and that it is in the correct format. If the issue persists, try using a different browser or device to complete the verification process. If none of these solutions work, contact the customer support of BYDFi and provide them with the details of the issue. They will assist you in resolving the problem and getting your phone number verified.
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