How can I fix my Ledger Nano X if it won't turn on?

5 answers

• Mcgowan CraneJul 28, 2025 · 4 months ago
  If your Ledger Nano X won't turn on, there are a few troubleshooting steps you can try. First, make sure the device is charged by connecting it to a power source using the provided USB cable. If it still doesn't turn on, try a different USB cable or power adapter. You can also try a hard reset by pressing and holding the button on the device for about 10 seconds until the screen turns off and then release the button. If none of these steps work, it's possible that there may be a hardware issue with your device. In that case, you should contact Ledger support for further assistance.
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• Md IrfanDec 16, 2021 · 4 years ago
  Having trouble with your Ledger Nano X not turning on? Don't worry, you're not alone. This issue can sometimes occur due to a firmware glitch or a drained battery. To fix it, try connecting your device to a power source using a different USB cable or adapter. If that doesn't work, you can try performing a hard reset by pressing and holding the button on the device for a few seconds. If the screen remains unresponsive, it might be time to reach out to Ledger's customer support for further guidance.
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• LifeableJan 22, 2021 · 5 years ago
  If your Ledger Nano X is not turning on, it can be frustrating. One possible solution is to try connecting it to a different power source or using a different USB cable. Sometimes, the issue can be resolved by performing a hard reset. To do this, press and hold the button on the device for about 10 seconds until the screen turns off. Release the button and try turning it on again. If these steps don't work, it's recommended to contact Ledger support for further assistance. They have a dedicated team to help you troubleshoot and resolve any issues with your Ledger Nano X.
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• Prakhar SolankiDec 16, 2022 · 3 years ago
  When your Ledger Nano X refuses to turn on, it can be a cause for concern. To troubleshoot this issue, start by checking the battery level. Connect your device to a power source using the provided USB cable and let it charge for a while. If that doesn't work, try using a different USB cable or power adapter. In some cases, a hard reset can help. Press and hold the button on the device until the screen turns off, then release the button and try turning it on again. If all else fails, contact Ledger support for further assistance.
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• Nikolay Nikolaev TsachevApr 07, 2024 · 2 years ago
  If your Ledger Nano X won't turn on, it's important not to panic. Start by checking the battery level and make sure it's charged. If it still doesn't turn on, try connecting it to a different power source or using a different USB cable. You can also try performing a hard reset by holding down the button on the device for a few seconds. If none of these steps work, it's possible that there may be a hardware issue. In that case, reach out to Ledger support for further guidance and assistance.
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