How can I fix the 'Check your internet connection' problem on Coinbase?

7 answers

• ArcticPodAug 02, 2022 · 4 years ago
  One possible solution is to clear your browser cache and cookies. Sometimes, stored data can interfere with the connection to Coinbase. To do this, go to your browser settings, find the option to clear browsing data, and select the cache and cookies. After clearing the data, restart your browser and try accessing Coinbase again.
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• fjspideyAug 12, 2023 · 3 years ago
  Another solution is to try accessing Coinbase from a different device or network. This will help determine if the issue is specific to your device or internet connection. If you can access Coinbase from another device or network, then the problem might be related to your device or network settings. You can try resetting your network settings or contacting your internet service provider for further assistance.
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• red cabarcasFeb 21, 2025 · a year ago
  I had a similar issue with Coinbase and was able to resolve it by using a VPN. Sometimes, certain internet service providers or regions may have restrictions or issues with accessing Coinbase. By using a VPN, you can change your IP address and bypass any potential restrictions. Just make sure to choose a reliable VPN service and connect to a server in a location where Coinbase is accessible.
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• Legendary Fence Company BentonMar 12, 2025 · a year ago
  As an expert in the field, I recommend reaching out to Coinbase support for assistance with this issue. They have a dedicated support team that can help troubleshoot and resolve any technical problems you may encounter. You can contact them through their website or by submitting a support ticket. They are usually quick to respond and provide helpful solutions.
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• Anthony HallFeb 11, 2024 · 2 years ago
  I understand how frustrating it can be to encounter the 'Check your internet connection' problem on Coinbase. It's important to ensure that your internet connection is stable and that there are no network restrictions or firewall settings blocking access to Coinbase. If the issue persists, you may want to consider using an alternative cryptocurrency exchange platform that doesn't have this problem. There are many reputable exchanges available, such as Binance or BYDFi, which offer a similar range of services and have reliable connections.
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• MriplJun 26, 2020 · 6 years ago
  Don't worry, you're not alone in facing this issue. Many Coinbase users have experienced the 'Check your internet connection' problem at some point. It can be frustrating, but there are several troubleshooting steps you can try. First, make sure you have a stable internet connection by testing it on other websites or devices. If the problem persists, try using a different browser or clearing your browser cache. If none of these solutions work, consider reaching out to Coinbase support for further assistance. They have a team of experts who can help diagnose and resolve the issue.
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• Gundra ManasaApr 17, 2025 · 10 months ago
  I've encountered this problem before and found that disabling any VPN or proxy connections resolved the issue. Sometimes, VPNs or proxies can interfere with the connection to Coinbase and trigger the 'Check your internet connection' error message. By disabling them temporarily, you can see if the problem is resolved. If you still can't access Coinbase, try using a different internet connection or contacting your internet service provider to ensure there are no network restrictions in place.
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