How can I fix the Crypto.com app not working issue on Android?

3 answers

• Ploug KjellerupOct 24, 2020 · 5 years ago
  One possible solution to fix the Crypto.com app not working issue on Android is to clear the app cache and data. Go to your device's Settings, then Apps or Application Manager, find the Crypto.com app, and tap on it. From there, you can clear the cache and data. After doing this, restart your device and try opening the app again. This should resolve any temporary issues with the app.
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• PRAIVETAHMEDJun 30, 2022 · 3 years ago
  If clearing the app cache and data doesn't work, you can try uninstalling and reinstalling the Crypto.com app. Go to your device's Settings, then Apps or Application Manager, find the Crypto.com app, and tap on it. Select the option to uninstall the app. Once it's uninstalled, go to the Google Play Store, search for Crypto.com, and reinstall the app. This can help resolve any issues with the app installation or corrupted files.
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• Tomás BrogueiraJun 14, 2025 · 5 months ago
  As a representative of BYDFi, I recommend reaching out to the Crypto.com support team for assistance with the app not working issue on Android. They have dedicated support channels, including live chat and email support, where they can help troubleshoot and resolve any technical issues you may be experiencing. They are experts in their app and can provide personalized assistance based on your specific device and situation. Don't hesitate to reach out to them for help.
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