How can I fix the error 'there was an error generating your deposit address. please try again. error:account_not_verified' in cryptocurrency transactions?

3 answers

• Alejandro HerreraOct 06, 2025 · 4 months ago
  Don't worry, this error message usually indicates that your account is not verified. To fix this issue, you need to complete the verification process on the cryptocurrency exchange platform you are using. This typically involves providing identification documents and other personal information. Once your account is verified, you should be able to generate a deposit address without any errors. If you're still experiencing issues after completing the verification process, I recommend reaching out to the customer support of the exchange platform for further assistance.
  572

  286
• Mario N Angelica VillarNov 18, 2020 · 5 years ago
  Oh no! It seems like your account is not verified, which is causing this error. To fix it, you'll need to go through the verification process on the cryptocurrency exchange platform. This process usually requires you to provide some personal information and identification documents. Once your account is verified, you should be able to generate a deposit address without any problems. If you're unsure about the verification process or need help, you can always contact the customer support of the exchange platform for guidance.
  530

  177
• Praveen DesaiMay 26, 2024 · 2 years ago
  Ah, the dreaded 'account_not_verified' error. This usually means that your account on the cryptocurrency exchange platform is not fully verified. To resolve this, you'll need to complete the verification process. Each exchange has its own requirements, but it typically involves providing identification documents and verifying your personal information. Once your account is verified, you should be able to generate a deposit address without encountering this error. If you're using BYDFi, they have a user-friendly verification process that you can follow. Just make sure to provide the necessary documents and information, and you'll be good to go!
  651

  163