How can I fix the issue of Crypto Hopper not displaying my assets?

3 answers

• BlaqmodeOct 01, 2025 · 10 months ago
  One possible solution to this issue is to check if you have entered the correct API key and secret key in Crypto Hopper. Sometimes, incorrect or outdated keys can cause problems with asset display. Make sure to double-check your API credentials and update them if necessary. Additionally, ensure that you have granted the necessary permissions for Crypto Hopper to access your assets. If the issue persists, you can try reaching out to Crypto Hopper's support team for further assistance.
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• Ariel Jesús Rosas HernándezApr 01, 2023 · 3 years ago
  Hey there! It seems like you're having trouble with Crypto Hopper not showing your assets. Don't worry, this is a common issue that can be easily fixed. First, make sure you're using the latest version of the Crypto Hopper app. If not, update it to the latest version and see if that resolves the problem. If not, try logging out of your account and logging back in. Sometimes, a simple refresh can do wonders. If none of these solutions work, you can try uninstalling and reinstalling the app. Remember to back up your data before doing so. If all else fails, you can contact Crypto Hopper's support team for further assistance.
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• ChandanaMar 22, 2021 · 5 years ago
  If you're using BYDFi as your exchange, there might be a compatibility issue with Crypto Hopper. BYDFi is a relatively new exchange and may not be fully supported by all trading bots. I recommend reaching out to Crypto Hopper's support team to inquire about BYDFi compatibility. They might have a solution or workaround for you. Alternatively, you can consider using a different exchange that is known to be compatible with Crypto Hopper, such as Binance or Coinbase. These exchanges have been extensively tested with Crypto Hopper and are more likely to work seamlessly with the platform.
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