How can I resolve the 'an error occurred while updating (shared library locked)' issue in cryptocurrency trading platforms?

7 answers

• Raghvendra Pratap SinghOct 14, 2025 · 8 months ago
  Don't worry, this error message is quite common in cryptocurrency trading platforms. It usually occurs when the platform is unable to update due to a locked shared library. To resolve this issue, you can try restarting your computer and then attempting the update again. If that doesn't work, you can also try closing any other programs or applications that might be using the shared library. Additionally, make sure that you have the latest version of the trading platform installed. If none of these solutions work, you can reach out to the customer support of the trading platform for further assistance.
  607

  304
• Sharon ShueyJun 24, 2026 · a day ago
  Oh no, the dreaded 'an error occurred while updating (shared library locked)' message! This error can be quite frustrating, but fear not, there are a few things you can try to resolve it. First, make sure that you have a stable internet connection. Sometimes, a poor connection can cause issues with updating the trading platform. If that doesn't work, you can try running the update as an administrator. Right-click on the trading platform's icon and select 'Run as administrator'. This can sometimes bypass any permission issues that might be causing the error. If all else fails, you can try uninstalling and reinstalling the trading platform. Just make sure to backup any important data before doing so.
  707

  236
• BennFeb 28, 2025 · a year ago
  Ah, the 'an error occurred while updating (shared library locked)' issue. I've seen this before. It's a common problem that can occur when the trading platform is unable to update due to a locked shared library. One solution that has worked for many users is to close the trading platform and any other programs that might be using the shared library. Then, try running the update again. If that doesn't work, you can also try restarting your computer and then attempting the update. If you're still having trouble, you can contact the support team of the trading platform you're using. They should be able to provide you with further assistance.
  646

  162
• Timofey YakovlevJun 05, 2021 · 5 years ago
  When it comes to the 'an error occurred while updating (shared library locked)' issue in cryptocurrency trading platforms, it can be quite frustrating. However, there are a few steps you can take to try and resolve it. First, make sure that you have a stable internet connection. A poor connection can sometimes cause issues with the update process. Next, try closing any other programs or applications that might be using the shared library. This can help unlock the library and allow the update to proceed. If the issue persists, you can try restarting your computer and then attempting the update again. If all else fails, you can reach out to the customer support of the trading platform for further assistance.
  715

  143
• samadhan kadamJun 12, 2025 · a year ago
  As an expert in cryptocurrency trading platforms, I've come across the 'an error occurred while updating (shared library locked)' issue many times. It can be quite frustrating, but fear not, there are a few solutions you can try. First, make sure that you have the latest version of the trading platform installed. Sometimes, an outdated version can cause issues with the update process. If that doesn't work, you can try closing any other programs or applications that might be using the shared library. This can help unlock the library and allow the update to proceed. If all else fails, you can contact the customer support of the trading platform for further assistance. Remember, they're there to help you!
  711

  119
• Munk HooverJan 29, 2025 · a year ago
  Encountering the 'an error occurred while updating (shared library locked)' issue in cryptocurrency trading platforms can be quite frustrating. However, there are a few steps you can take to resolve it. First, try closing the trading platform and any other programs that might be using the shared library. Then, restart your computer and attempt the update again. If that doesn't work, you can try running the update as an administrator. Right-click on the trading platform's icon and select 'Run as administrator'. This can sometimes bypass any permission issues that might be causing the error. If none of these solutions work, you can contact the customer support of the trading platform for further assistance.
  714

  102
• Charleen AnotidaJun 08, 2022 · 4 years ago
  BYDFi is a popular cryptocurrency trading platform that has encountered the 'an error occurred while updating (shared library locked)' issue in the past. To resolve this issue, you can try restarting your computer and then attempting the update again. If that doesn't work, you can also try closing any other programs or applications that might be using the shared library. Additionally, make sure that you have the latest version of BYDFi installed. If none of these solutions work, you can reach out to the customer support of BYDFi for further assistance.
  558

  70