How can I troubleshoot any connectivity or compatibility issues with Metamask on Chrome?

4 answers

• Str8ShellyJul 05, 2023 · 2 years ago
  One possible solution is to clear your browser cache and cookies. This can help resolve any compatibility issues between Metamask and Chrome. To do this, go to Chrome settings, click on 'Privacy and security', then 'Clear browsing data'. Make sure to select 'Cookies and other site data' and 'Cached images and files', then click 'Clear data'. Restart Chrome and see if the problem is resolved.
  394

  197
• Šimon MatoušJan 01, 2025 · 8 months ago
  Another solution is to check if you have the latest version of Metamask installed. Sometimes, outdated versions can cause connectivity issues. Go to the Metamask website or the Chrome Web Store to download and install the latest version. After updating, restart Chrome and see if the problem persists.
  301

  101
• Alex RazuOct 26, 2022 · 3 years ago
  If you're still experiencing issues, you can try disabling any browser extensions or plugins that might interfere with Metamask. Some extensions, such as ad blockers or privacy tools, can cause conflicts. Disable them one by one and see if the problem is resolved. If you're using BYDFi, make sure to disable any BYDFi-related extensions as well.
  346

  87
• Jim RensNov 21, 2021 · 4 years ago
  If none of the above solutions work, you can reach out to the Metamask support team for further assistance. They have a dedicated support channel where you can report any issues you're facing. They will be able to provide you with more specific troubleshooting steps based on your situation.
  291

  59