How can I troubleshoot email delivery issues on BitMEX?

3 answers

• NooneDec 01, 2025 · 3 months ago
  If you're facing email delivery issues on BitMEX, there are a few things you can try to troubleshoot the problem. First, check your spam or junk folder to see if the emails are being filtered there. If they are, mark them as not spam to ensure future delivery. Additionally, make sure that the email address associated with your BitMEX account is correct and up to date. You can check and update it in your account settings. If the issue persists, contact BitMEX support for further assistance.
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• Farzana FasilOct 03, 2022 · 3 years ago
  Having trouble receiving emails from BitMEX? Don't worry, you're not alone. One common issue is that the emails end up in the spam folder. Make sure to check there first. If you find them, mark them as 'not spam' to prevent this from happening in the future. Another thing to check is the email address associated with your BitMEX account. If it's incorrect or outdated, you won't receive any emails. Update it in your account settings if necessary. If all else fails, reach out to BitMEX support for help. They're usually quick to respond and can help you troubleshoot the issue.
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• Prasanna ThapaJan 10, 2023 · 3 years ago
  Hey there! If you're having trouble with email delivery on BitMEX, here's what you can do. First, check your spam or junk folder. Sometimes, important emails end up there by mistake. If you find any BitMEX emails, mark them as 'not spam' to ensure future delivery. Next, verify that the email address linked to your BitMEX account is correct. If it's outdated or misspelled, you won't receive any emails. Update it in your account settings if needed. If the problem persists, don't hesitate to contact BitMEX support. They'll be happy to assist you in troubleshooting the email delivery issue.
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