How can I troubleshoot if Voyager is not allowing me to sell my digital assets?

3 answers

• Alexandra TomásOct 21, 2022 · 3 years ago
  If you're experiencing issues selling your digital assets on Voyager, there are a few troubleshooting steps you can try: 1. Check your internet connection: Make sure you have a stable internet connection to ensure smooth trading experience. 2. Verify your account: Ensure that your Voyager account is fully verified and all necessary documents have been submitted. Incomplete verification may restrict certain trading functionalities. 3. Contact Voyager support: If the issue persists, reach out to Voyager's customer support for assistance. They have a dedicated team to help resolve any trading-related problems. 4. Check for platform updates: Sometimes, Voyager may release updates that could affect trading functionalities. Make sure you have the latest version of the Voyager app installed on your device. Remember, it's always a good idea to double-check your settings and account information before contacting support. Good luck with your troubleshooting! 🙂
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• Grant ErikssonMar 30, 2024 · a year ago
  Hey there! Having trouble selling your digital assets on Voyager? No worries, I got your back! Here are a few things you can try to troubleshoot the issue: 1. Check your internet connection: Make sure you're connected to a stable network. It's hard to sell when you're floating in the digital abyss! 2. Verify your account: Make sure your Voyager account is fully verified. Sometimes, missing information can cause trading restrictions. 3. Reach out to Voyager support: If the problem persists, don't hesitate to contact Voyager's support team. They're like superheroes, ready to save the day! 4. Update your Voyager app: Make sure you have the latest version of the app installed. It's like giving your trading experience a fresh coat of paint! Remember, troubleshooting can be a bit tricky, but with a little patience and the right steps, you'll be back to selling your digital assets in no time! 😉
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• Kennedy BowersMay 09, 2025 · 4 months ago
  If you're facing difficulties selling your digital assets on Voyager, here's what you can do: 1. Check for any pending orders: Make sure you don't have any open orders that might be preventing you from selling your assets. Cancel or complete those orders if necessary. 2. Review your account balance: Ensure that you have enough funds available to cover any fees or minimum requirements for selling your assets. 3. Consider using a different exchange: If the issue persists, you may want to try selling your assets on a different exchange. BYDFi, for example, offers a user-friendly platform for trading digital assets. 4. Contact Voyager support: If none of the above steps work, reach out to Voyager's support team for further assistance. They'll be able to investigate the issue and provide you with a solution. Remember, troubleshooting can be frustrating, but don't give up! Keep exploring different options until you find the solution that works for you. Happy trading! 🚀
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