How can I troubleshoot the issue of the chrome spinning wheel never stopping when using cryptocurrency wallets?

3 answers

• Shamsu Abdullahi AdamuJul 12, 2025 · 9 months ago
  One possible solution is to clear your browser cache and cookies. Sometimes, accumulated cache and cookies can cause issues with web applications, including cryptocurrency wallets. To clear your cache and cookies in Chrome, go to the settings menu, then click on 'Privacy and security'. From there, you can find the option to clear browsing data. Make sure to select 'Cached images and files' and 'Cookies and other site data' before clicking on the 'Clear data' button. After clearing the cache and cookies, restart your browser and check if the issue persists.
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• Sha RISep 10, 2020 · 6 years ago
  Another solution is to disable any browser extensions or plugins that might be interfering with the cryptocurrency wallet. Some extensions or plugins can cause conflicts or slow down the browser, leading to the spinning wheel issue. To disable extensions in Chrome, go to the settings menu, then click on 'Extensions'. From there, you can disable or remove any extensions that you suspect might be causing the problem. After disabling the extensions, restart your browser and see if the issue is resolved.
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• daidai shuMar 27, 2025 · a year ago
  If you're using the BYDFi cryptocurrency wallet, this issue might be related to the wallet's server connection. Sometimes, the server can experience high traffic or technical difficulties, causing the spinning wheel problem. In this case, you can try accessing the wallet at a different time or contacting the BYDFi support team for assistance. They will be able to provide you with more specific troubleshooting steps or updates on the server status.
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