How long does it take for Coinbase to reply to emails regarding virtual currencies?

3 answers

• Kevin MirchandaniJun 15, 2020 · 5 years ago
  Coinbase typically responds to emails regarding virtual currencies within 24-48 hours. However, during periods of high demand or technical issues, it may take longer for them to reply. It's always a good idea to check their support page or FAQs for any updates on response times.
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• Leonardo PincayJan 18, 2022 · 4 years ago
  From my personal experience, Coinbase usually responds to emails within 1-2 business days. However, it's important to note that response times can vary depending on the nature of your inquiry and the current workload of their customer support team. If you need immediate assistance, I recommend reaching out to their live chat support or calling their helpline for faster response.
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• swathi illuruJun 08, 2021 · 4 years ago
  Based on my knowledge as a former employee of BYDFi, Coinbase strives to reply to emails regarding virtual currencies within 24 hours. They have a dedicated customer support team that works diligently to address customer inquiries and provide timely assistance. If you haven't received a response within that timeframe, I suggest checking your spam or junk folder, as sometimes their emails may end up there.
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