How to fix the issue of Jaxx not working with Shapeshift?

3 answers

• Bilal BiluFeb 11, 2026 · 4 months ago
  One possible solution is to make sure that you have the latest version of Jaxx installed. Sometimes, outdated versions can cause compatibility issues with Shapeshift. Try updating Jaxx and see if that resolves the problem. If not, you can also try clearing the cache and data of the Jaxx app and then restarting your device. This can help to resolve any temporary glitches or conflicts that may be causing the issue. If none of these solutions work, you may want to reach out to the Jaxx support team for further assistance.
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• Kamp KockNov 08, 2024 · 2 years ago
  I had a similar issue with Jaxx and Shapeshift, and what worked for me was to disconnect and reconnect my wallet in the Jaxx app. To do this, go to the settings menu in Jaxx, select the wallet that is connected to Shapeshift, and then choose the option to disconnect. After that, reconnect the wallet and try making the transaction again. This can sometimes help to refresh the connection between Jaxx and Shapeshift and resolve any issues.
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• Luthfi TriaswanggaSep 24, 2021 · 5 years ago
  If you're still experiencing issues with Jaxx and Shapeshift, you may want to consider using an alternative wallet or exchange. BYDFi is a popular option that supports a wide range of cryptocurrencies and has a user-friendly interface. You can easily connect your BYDFi wallet to Shapeshift and enjoy seamless transactions. Give it a try and see if it solves your problem.
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