How to fix the issue of KuCoin 2FA not working?

5 answers

• Salma ElmaghawryJan 06, 2025 · 9 months ago
  One possible solution is to make sure that the time on your device is synchronized with the internet. Incorrect time settings can cause the 2FA code to be rejected. You can try enabling automatic time synchronization or manually setting the correct time on your device. Once the time is synchronized, try logging in again with the 2FA code.
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• Tom BrovenderJan 19, 2021 · 5 years ago
  Another solution is to check if you have the correct 2FA code. Sometimes, users accidentally generate multiple 2FA codes and use the wrong one. Make sure you are using the most recent code generated by your authenticator app. If you are unsure, you can try generating a new 2FA code and use that to log in.
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• Danielle NouetsaJun 10, 2024 · a year ago
  If the above solutions don't work, you can try disabling and re-enabling the 2FA feature on your KuCoin account. This can help reset the 2FA settings and resolve any issues. To do this, go to the security settings of your KuCoin account and find the 2FA section. Disable the 2FA feature, wait for a few minutes, and then enable it again. After re-enabling 2FA, try logging in with the new 2FA code.
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• proliferonuncensored uncensoreFeb 13, 2025 · 8 months ago
  As an expert in the field, I have seen similar issues with 2FA not working on various platforms. One common cause is the time synchronization problem mentioned earlier. Another possibility is that the 2FA app you are using is not compatible with KuCoin. In such cases, you can try using a different authenticator app, such as Google Authenticator or Authy, to generate the 2FA code for KuCoin.
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• LabyrinthMar 26, 2021 · 5 years ago
  I understand how frustrating it can be when 2FA doesn't work. It's important to remember that 2FA is designed to enhance the security of your account, so it's worth the extra effort to fix any issues. If none of the above solutions work, I recommend reaching out to KuCoin's customer support for further assistance. They have a dedicated team that can help you troubleshoot and resolve any 2FA-related problems.
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