How to troubleshoot login issues with Google Authenticator on cryptocurrency exchanges?

1 answers

• Samantha DavisOct 11, 2023 · 2 years ago
  At BYDFi, we understand that login issues with Google Authenticator can be frustrating. If you're having trouble logging in, first ensure that you have the latest version of the Google Authenticator app installed on your device. If not, update the app and try again. If the issue persists, check that the time on your device is accurate and synced with the internet. Incorrect time settings can cause authentication failures. You can also try disabling and re-enabling two-factor authentication on the cryptocurrency exchange. This can sometimes resolve login issues. If none of these steps work, contact the customer support of the cryptocurrency exchange for further assistance. They have a dedicated team to help users troubleshoot login problems.
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