Is there a solution for TurboTax hanging during the update process for cryptocurrency users?

3 answers

• nitinkumar sharmaApr 16, 2025 · 5 months ago
  As a cryptocurrency user myself, I understand the frustration of encountering issues with TurboTax during the update process. One possible solution is to try uninstalling and reinstalling TurboTax to see if that resolves the hanging issue. Additionally, make sure you have the latest version of TurboTax installed and that your computer meets the system requirements. If the problem persists, you can reach out to TurboTax customer support for further assistance. They may have specific troubleshooting steps or updates available for cryptocurrency users.
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• jjwJun 10, 2021 · 4 years ago
  I've faced similar issues with TurboTax hanging during updates as a cryptocurrency user. One workaround that has worked for me is to temporarily disable any antivirus or firewall software on my computer before running the update. Sometimes, these security measures can interfere with the update process. However, make sure to re-enable them once the update is complete to ensure the security of your system.
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• opeyemiApr 28, 2021 · 4 years ago
  At BYDFi, we understand the importance of seamless tax filing for cryptocurrency users. While we don't have a direct solution for TurboTax hanging during the update process, we recommend checking if there are any pending updates for your operating system. Keeping your system up to date can often resolve compatibility issues. Additionally, you can try running TurboTax as an administrator or in compatibility mode to see if that helps. If all else fails, consider reaching out to TurboTax support or exploring alternative tax filing software options specifically designed for cryptocurrency users.
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