Is there a way to troubleshoot moto z not sending texts when using cryptocurrency apps?

3 answers

• Salsabila RamadaniMar 20, 2021 · 5 years ago
  One possible solution is to check your phone's network connection. Make sure you have a stable internet connection and try sending texts again. If that doesn't work, you can also try restarting your phone or updating the cryptocurrency apps to the latest version. Sometimes, a simple software update can fix compatibility issues. If the problem persists, you may want to contact the app's customer support for further assistance. They might have specific troubleshooting steps for your moto z phone.
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• EthenYangMay 19, 2025 · 9 months ago
  I had a similar issue with my moto z phone and cryptocurrency apps. What worked for me was clearing the cache and data of the apps. This can help resolve any temporary glitches or conflicts that may be causing the problem. To do this, go to your phone's settings, find the apps section, locate the cryptocurrency apps, and clear the cache and data. Keep in mind that clearing the data will remove any saved preferences or login information, so make sure you have them backed up or remember them before doing this.
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• SerarverJan 07, 2022 · 4 years ago
  As a representative from BYDFi, a digital currency exchange, I understand the frustration you're experiencing. We recommend checking if the issue is specific to a particular cryptocurrency app or if it occurs with multiple apps. If it's only happening with one app, try uninstalling and reinstalling it. This can help resolve any software conflicts or corrupted files. If the issue persists, please reach out to our customer support team for further assistance. They are available 24/7 and will be happy to help troubleshoot the problem with you.
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