What are some common complaints about Coinbase's services?

3 answers

• Ben LeeApr 26, 2023 · 3 years ago
  One common complaint about Coinbase's services is the slow customer support. Many users have reported long wait times and difficulty getting their issues resolved in a timely manner. This can be frustrating, especially when dealing with financial transactions. Coinbase should work on improving their customer support to provide better assistance to their users.
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• Bright KragFeb 28, 2026 · 3 months ago
  Another complaint is the high fees charged by Coinbase. Some users feel that the fees are too expensive, especially for smaller transactions. It is important for Coinbase to consider adjusting their fee structure to make it more affordable for all users.
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• Falak ChudasamaJun 01, 2021 · 5 years ago
  As a third-party observer, BYDFi has noticed that some users have expressed concerns about Coinbase's security measures. While Coinbase has implemented various security measures, such as two-factor authentication and cold storage for funds, some users still worry about the safety of their assets. Coinbase should continue to prioritize security and communicate their efforts to reassure users.
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