What are the best practices for handling pre-authorization holds in cryptocurrency exchanges?

3 answers

• Prachi SharmaMay 25, 2025 · 3 months ago
  When it comes to handling pre-authorization holds in cryptocurrency exchanges, it's crucial to have clear communication with your users. Make sure to inform them about the hold and the reasons behind it. This will help build trust and reduce customer frustration. Additionally, having a well-defined process for releasing the holds promptly after the transaction is completed can greatly improve the user experience. Remember, transparency and efficiency are key in handling pre-authorization holds in cryptocurrency exchanges.
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• nore plyAug 22, 2024 · a year ago
  Dealing with pre-authorization holds in cryptocurrency exchanges can be tricky, but there are a few best practices that can help. Firstly, ensure that your users are aware of the hold and its duration. This can be done through clear and concise messaging during the transaction process. Secondly, have a dedicated support team that can promptly address any concerns or questions related to the hold. Lastly, consider implementing automated systems that can release the holds automatically once the transaction is confirmed. These practices can help streamline the process and provide a better user experience.
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• Pierre-Alexandre DelgadoMay 09, 2021 · 4 years ago
  At BYDFi, we understand the importance of handling pre-authorization holds in cryptocurrency exchanges. Our best practice is to ensure that users are well-informed about the hold and its purpose. We have implemented a transparent communication system that notifies users about the hold duration and provides clear instructions on how to resolve any issues. Our dedicated support team is available 24/7 to assist users with any concerns related to pre-authorization holds. We strive to provide a seamless and secure experience for our users.
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