What are the common reasons for authenticator app codes not working in cryptocurrency wallets?

3 answers

• alina_zhDec 12, 2023 · 2 years ago
  One common reason for authenticator app codes not working in cryptocurrency wallets is incorrect time synchronization. The authenticator app generates codes based on a time-based algorithm, so if the time on your device is not accurate, the codes may not work. Make sure your device's time is set correctly and try again.
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• Crazy FunNov 24, 2023 · 2 years ago
  Another reason could be that the QR code was not scanned correctly during the setup process. Double-check that you scanned the QR code properly and try setting up the authenticator app again. If the problem persists, you may need to contact the wallet provider for further assistance.
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• Egelund MurphyFeb 06, 2025 · 7 months ago
  At BYDFi, we have seen cases where the authenticator app codes don't work due to a bug in the wallet software. In such cases, it's best to update your wallet software to the latest version or try using a different wallet app. If the issue still persists, reach out to the wallet's support team for help.
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