What are the common reasons for Google Authenticator codes not working on cryptocurrency exchanges?

3 answers

• FranxxOct 09, 2023 · 2 years ago
  There could be several reasons why Google Authenticator codes may not work on cryptocurrency exchanges. One common reason is that the time on your device and the exchange server may not be synchronized. Make sure that the time settings on your device are set to automatic and try again. Another reason could be that you have entered the wrong code multiple times, which can result in a temporary lockout. Wait for a few minutes and try again. Additionally, if you recently changed your device or reset your phone, you may need to reconfigure Google Authenticator for your exchange account. Follow the instructions provided by the exchange to set up Google Authenticator again.
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• kehoMar 06, 2025 · 9 months ago
  Having trouble with Google Authenticator codes on cryptocurrency exchanges? Don't worry, you're not alone! One possible reason for this issue is that the QR code you scanned during the setup process was not captured correctly. Make sure you have a clear and focused image of the QR code and try scanning it again. If that doesn't work, double-check that you have entered the correct exchange account details and that your device is connected to the internet. If the problem persists, reach out to the exchange's customer support for further assistance.
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• san yinMar 30, 2024 · 2 years ago
  When it comes to Google Authenticator codes not working on cryptocurrency exchanges, it's important to ensure that your device's time is synchronized with the exchange server. This synchronization is crucial for the codes to be generated correctly. If you're experiencing issues, try enabling automatic time synchronization on your device or manually adjusting the time settings. Another common reason for code failures is entering the wrong code multiple times. This can trigger a temporary lockout, so it's best to wait for a few minutes and try again. If the problem persists, consider reaching out to the exchange's support team for guidance on resolving the issue.
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