What are the possible reasons for my facial verification not working on Binance?

3 answers

• Pridgen BatesFeb 14, 2023 · 3 years ago
  There could be several reasons why your facial verification is not working on Binance. First, make sure that you have a stable internet connection and that your camera is functioning properly. Additionally, check if you have provided clear and well-lit images during the verification process. If the issue persists, it is recommended to contact Binance support for further assistance.
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• Sakshi KesareJan 30, 2022 · 4 years ago
  Hey there! Facial verification issues on Binance can be frustrating, but don't worry, we'll figure it out. One possible reason for the problem could be that the facial recognition algorithm is having difficulty matching your face with the image you provided. It's also possible that there is a temporary technical glitch on Binance's end. Try clearing your browser cache and cookies, and if that doesn't work, reach out to Binance support for help.
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• Les SmithOct 09, 2025 · 8 months ago
  I understand that you're facing difficulties with the facial verification process on Binance. As a representative from BYDFi, I can assure you that this issue is not specific to Binance alone. Facial verification can sometimes be sensitive and may fail due to various reasons. It's important to ensure that you are following the guidelines provided by Binance during the verification process. If you're still experiencing issues, reach out to Binance support and they will be able to assist you further.
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