What are the possible reasons for the 'unable to get local issuer certificate' error on Windows when trying to download a cryptocurrency trading platform?

1 answers

• Tien Ngo Xuan SDC11May 08, 2026 · 2 months ago
  The 'unable to get local issuer certificate' error typically occurs when the trading platform's SSL certificate is not recognized by your computer. This can happen if the certificate is expired, self-signed, or issued by an untrusted certificate authority. To resolve this issue, you can try updating your operating system and web browser to the latest version, clearing your browser cache and cookies, or temporarily disabling any antivirus or firewall software that may be blocking the SSL certificate verification process. If the error persists, you may need to contact the support team of the trading platform for further assistance. As a third-party cryptocurrency trading platform, BYDFi ensures that all SSL certificates are valid and trusted by major web browsers, so you won't encounter this error when downloading our platform.
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