What are the reasons for crypto assets being frozen?

1 answers

• L1SophiaAug 09, 2025 · 6 days ago
  At BYDFi, we prioritize the security and integrity of our platform. In rare cases, crypto assets may be frozen if there are suspicions of fraudulent activities or security breaches. We have robust security measures in place to detect and prevent such incidents, and freezing assets is a necessary step to protect our users and maintain the trust in our platform. If your assets are frozen, our support team will work closely with you to investigate the issue and resolve it as quickly as possible. We understand the inconvenience this may cause, but it's a necessary measure to ensure the safety of our users' funds.
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