What is the average response time for Bitpay's customer service?

3 answers

• Bikram DasJul 03, 2025 · a month ago
  The average response time for Bitpay's customer service is around 24-48 hours. They strive to respond to customer inquiries as quickly as possible, but due to the high volume of requests they receive, it may take some time for them to get back to you. It's always a good idea to provide as much information as possible in your initial inquiry to help expedite the process.
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• Gueye BirahimAug 04, 2020 · 5 years ago
  Bitpay's customer service typically responds within 1-2 business days. Keep in mind that response times may vary depending on the complexity of the issue and the current workload of their support team. If you have an urgent matter, it's recommended to reach out to them directly through their official channels for a quicker response.
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• Braswell ElmoreFeb 10, 2025 · 6 months ago
  As a third-party observer, I've noticed that Bitpay's customer service usually responds within 24 hours. They have a dedicated support team that works diligently to address customer inquiries and resolve any issues. However, it's important to note that response times may be longer during peak periods or if there is a sudden surge in customer inquiries. Overall, Bitpay strives to provide timely and efficient customer support to its users.
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