What is the best way to contact Kucoin's customer support?

3 answers

• Faina IvanovaJun 19, 2025 · 2 months ago
  The best way to contact Kucoin's customer support is through their official website. You can visit their website and navigate to the 'Support' or 'Contact Us' section to find the necessary contact information. They usually provide a support ticket system or a live chat feature for immediate assistance. Make sure to provide all the relevant details and be clear about your issue to receive a prompt response.
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• Nan MargaryanJun 26, 2020 · 5 years ago
  If you prefer a more direct approach, you can try reaching out to Kucoin's customer support through their official social media channels such as Twitter or Facebook. Many companies, including Kucoin, have dedicated support teams monitoring their social media accounts and responding to customer inquiries. Just send them a message or tweet explaining your issue, and they should get back to you as soon as possible.
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• Ashish VishwakarmaOct 23, 2022 · 3 years ago
  As an alternative, you can also seek assistance from the BYDFi community. They have a helpful and active community forum where you can post your questions or concerns. Many experienced traders and BYDFi enthusiasts are willing to offer their insights and assistance. Just make sure to provide all the necessary details and be respectful in your interactions.
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