What is the recommended method for contacting Coinbase customer support about issues with my digital assets?

3 answers

• Purab RahangdaleOct 07, 2023 · 2 years ago
  The recommended method for contacting Coinbase customer support about issues with your digital assets is to submit a support ticket through their website. You can find the support ticket option in the Help Center section of their website. Make sure to provide detailed information about your issue and include any relevant screenshots or transaction IDs to help them assist you more effectively. They usually respond within 24-48 hours.
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• Elver Armando Acosta GonzálezJul 08, 2024 · a year ago
  If you're facing issues with your digital assets on Coinbase, the best way to contact their customer support is by sending them an email. You can find their email address on their website under the Contact Us section. Be sure to include all the necessary details about your problem and provide any supporting evidence if possible. Their support team will get back to you as soon as possible to help resolve your issue.
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• Lunde BarlowJul 24, 2025 · 2 months ago
  When it comes to contacting Coinbase customer support about issues with your digital assets, you can also try reaching out to them through their social media channels. They are active on platforms like Twitter and Facebook, where you can send them a direct message or leave a comment on their posts. However, keep in mind that public channels may not be as secure as submitting a support ticket or sending an email. It's always recommended to share sensitive information privately through official channels.
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