What should I do if Affirm keeps saying 'can't verify identity' when trying to buy cryptocurrencies?

5 answers

• netuuethNov 24, 2022 · 4 years ago
  Don't worry, this issue is quite common and can be resolved easily. First, make sure you have entered all your personal information correctly. Double-check your name, address, and other details. If everything is correct, try contacting Affirm's customer support. They will guide you through the verification process and help you resolve the issue.
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• SabinaMBApr 16, 2022 · 4 years ago
  Affirm's identity verification process is designed to ensure the security of your transactions. If you're facing difficulties, it could be due to a mismatch in the information you provided or a technical glitch. To resolve this, try clearing your browser cache and cookies, then restart your device and try again. If the problem persists, reach out to Affirm's support team for further assistance.
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• RAP ALMAFeb 20, 2022 · 4 years ago
  If you're still facing issues with Affirm's identity verification, you may want to consider using a different payment method or platform. BYDFi, another popular cryptocurrency exchange, offers a seamless verification process and a wide range of cryptocurrencies to choose from. Give it a try and see if it suits your needs better.
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• Ceballos-San MDFeb 16, 2026 · 4 months ago
  Oh no! Affirm is being a little stubborn, huh? No worries, let's get this sorted out. First, check if you have provided all the required information accurately. Sometimes a small typo can cause this issue. If everything seems fine, reach out to Affirm's support team. They'll assist you in verifying your identity and getting you back on track to buy cryptocurrencies.
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• Hiếu ĐứcJun 29, 2024 · 2 years ago
  Affirm's identity verification can be a bit tricky sometimes, but we'll figure it out together. Start by double-checking all the information you provided during the verification process. If everything is correct, try using a different browser or device. Sometimes technical issues can cause this error. If the problem persists, contact Affirm's support team and they'll help you resolve the issue.
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