What should I do if I forget my 12-word recovery phrase on Coinbase?

3 answers

• Melissa MJul 18, 2025 · 7 months ago
  If you forget your 12-word recovery phrase on Coinbase, don't panic. Here's what you can do: 1. Check if you have a backup: Search for any physical or digital copies of your recovery phrase. It's important to keep your recovery phrase in a safe and secure place. 2. Contact Coinbase support: Reach out to Coinbase's customer support and explain your situation. They may ask you to provide some personal information to verify your identity. They will guide you through the process of recovering your account. 3. Use account recovery options: Coinbase may have additional account recovery options, such as using your registered email or phone number to regain access. Follow the instructions provided by Coinbase to recover your account. Remember, it's crucial to keep your recovery phrase safe and secure to avoid any potential loss of access to your cryptocurrency assets.
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• Maria LindOct 10, 2020 · 5 years ago
  Forgetting your 12-word recovery phrase on Coinbase can be stressful, but there are steps you can take to regain access: 1. Check for any backups: Look for any physical or digital copies of your recovery phrase. It's important to have a backup in case of emergencies. 2. Reach out to Coinbase support: Contact Coinbase's customer support and explain your situation. They are experienced in helping users recover their accounts and will guide you through the process. 3. Explore alternative recovery options: Coinbase may have additional account recovery options, such as using your registered email or phone number. Check if these options are available and follow the instructions provided. Remember to always keep your recovery phrase secure and consider storing it in a safe place outside of your computer or phone.
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• Bernard KragJan 21, 2021 · 5 years ago
  If you forget your 12-word recovery phrase on Coinbase, don't worry. Coinbase takes security seriously and has measures in place to help you recover your account. Here's what you can do: 1. Contact Coinbase support: Reach out to Coinbase's customer support and explain your situation. They will guide you through the account recovery process and may ask you to provide some personal information to verify your identity. 2. Explore alternative recovery options: Coinbase may have additional account recovery options, such as using your registered email or phone number. These options can help you regain access to your account. 3. Consider using a hardware wallet: To prevent future issues, you may want to consider using a hardware wallet. Hardware wallets provide an extra layer of security and can help protect your recovery phrase from being lost or forgotten. Remember to always keep your recovery phrase safe and secure to avoid any potential loss of your cryptocurrency assets.
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