What should I do if I haven't received my money back from Voyager?

5 answers

• Abel DerejeSep 08, 2020 · 5 years ago
  Don't worry, it's not uncommon for withdrawal delays to occur in the cryptocurrency world. First, double-check your withdrawal transaction on Voyager's platform to ensure that it was processed successfully. If everything looks fine, the delay might be due to network congestion or other technical issues. In such cases, it's best to reach out to Voyager's customer support and provide them with the necessary details, such as the transaction ID and your account information. They should be able to investigate the issue and provide you with an update on the status of your withdrawal.
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• Randa LamaliuDec 10, 2020 · 5 years ago
  Oh no! I totally understand how frustrating it can be to not receive your money back from Voyager. In situations like this, it's important to stay calm and take proactive steps. First, check if the withdrawal transaction has been confirmed on the blockchain. If it hasn't, it might still be pending and require some more time. However, if the transaction has been confirmed but you still haven't received your funds, it's best to contact Voyager's support team immediately. They have a dedicated team to handle such issues and will assist you in resolving the problem.
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• AKlehrApr 19, 2025 · 5 months ago
  As an expert in the cryptocurrency industry, I've encountered similar situations before. If you haven't received your money back from Voyager, the first thing you should do is check your withdrawal transaction details. Make sure you entered the correct wallet address and that the transaction was successfully processed. If everything seems fine, but you still haven't received your funds, it's time to reach out to Voyager's support team. They have a good reputation for addressing customer concerns and should be able to assist you in resolving the issue. Remember to provide them with all the necessary details, such as the transaction ID and your account information, for a faster resolution.
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• Achmad Syahril FadillahMay 16, 2023 · 2 years ago
  If you haven't received your money back from Voyager, it's essential to take immediate action. Start by checking the status of your withdrawal transaction on Voyager's platform. If it shows as completed, but you haven't received your funds, there might be an issue. In such cases, it's recommended to contact Voyager's customer support as soon as possible. They have a dedicated team to handle withdrawal-related concerns and will guide you through the process of resolving the issue. Remember to provide them with all the relevant information, such as the transaction ID and your account details, for a quicker resolution.
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• Jenilyn BalomaSep 05, 2021 · 4 years ago
  At BYDFi, we understand the frustration of not receiving your money back from Voyager. If you're facing this issue, the first step is to check the status of your withdrawal transaction on Voyager's platform. If it shows as completed, but you haven't received your funds, there might be a delay or technical glitch. In such cases, it's best to contact Voyager's customer support and inform them about the situation. They have a dedicated team to handle such issues and will assist you in resolving the problem. Remember to provide them with all the necessary details, such as the transaction ID and your account information, for a faster resolution.
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