What should I do if my face ID won't work when setting up my digital currency account?

3 answers

• SkyWormMar 19, 2025 · a year ago
  If your face ID is not working when setting up your digital currency account, there are a few steps you can take to troubleshoot the issue. First, make sure that your face is properly aligned with the camera and that there is enough lighting for the face ID to work. If the issue persists, try restarting your device and ensure that you have the latest software updates installed. If none of these steps work, you may need to contact the customer support of the digital currency platform for further assistance.
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• thekwl11Jul 19, 2023 · 3 years ago
  Having trouble with face ID when setting up your digital currency account? Don't worry, you're not alone. This can happen due to various reasons, such as poor lighting conditions or a faulty camera. To fix this, try adjusting the lighting or cleaning the camera lens. If that doesn't work, you can try setting up your account using an alternative method, such as fingerprint ID or a manual verification process. If all else fails, reach out to the support team of the digital currency platform for help.
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• NR BOSSAug 31, 2025 · 6 months ago
  When face ID won't work during the setup of your digital currency account, it can be frustrating. But don't worry, there are solutions. First, check if your device's face ID feature is enabled and properly set up. If it is, try rescanning your face or registering a different face. If the problem persists, try restarting your device or updating the software. If none of these steps work, it's best to reach out to the customer support of the digital currency platform you're using. They will be able to assist you further and provide specific troubleshooting steps for your situation.
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