What should I do if my hardware wallet breaks and I have digital currencies stored in it?

3 answers

• Leonardo RezendeMay 10, 2025 · 6 months ago
  If your hardware wallet breaks and you can't access your digital currencies, don't panic. The first thing you should do is to check if your wallet is still under warranty. If it is, contact the manufacturer and see if they can repair or replace it for you. If your warranty has expired or if the manufacturer can't help, you can try to recover your funds using the recovery phrase or seed words that you should have backed up when you set up your wallet. Most hardware wallets have a recovery process that allows you to restore your funds on a new device. If you're not sure how to do this, you can refer to the user manual or contact the wallet's support team for assistance.
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• Copeland BaldwinFeb 19, 2023 · 3 years ago
  Oh no! Your hardware wallet broke and you can't access your precious digital currencies? That's a bummer, but don't worry, there are still ways to recover your funds. First, check if your wallet is still covered by warranty. If it is, reach out to the manufacturer and see if they can fix or replace it. If your warranty has expired or if the manufacturer can't help, you'll need to rely on the recovery phrase or seed words that you hopefully wrote down when you first set up your wallet. These magic words can be used to restore your funds on a new device. If you're not sure how to do it, don't hesitate to reach out to the wallet's support team for guidance. They're there to help you out!
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• soulOct 03, 2023 · 2 years ago
  When your hardware wallet breaks and you can't access your digital currencies, it can be a stressful situation. But fear not, there are steps you can take to recover your funds. First, check if your wallet is still within the warranty period. If it is, contact the manufacturer and inquire about repair or replacement options. If your warranty has expired or if the manufacturer can't assist you, you can try recovering your funds using the recovery phrase or seed words associated with your wallet. These words are like a secret key that can unlock your funds on a new device. If you're unsure about the recovery process, consult the user manual or seek help from the wallet's support team. Remember, it's important to stay calm and take the necessary steps to regain access to your digital currencies.
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