What should I do if my Ledger Nano X won't turn on unless it's connected?

3 answers

• ShilpashreeMM ShivakumarSep 21, 2025 · 9 months ago
  If your Ledger Nano X only turns on when it's connected to your computer, there are a few troubleshooting steps you can try. First, make sure you're using the original USB cable that came with the device. Sometimes, using a different cable can cause power issues. If that doesn't work, try connecting it to a different USB port on your computer. It's possible that the port you're using is not providing enough power. If none of these steps work, you may need to contact Ledger support for further assistance.
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• Baruch Mejía MartínezMay 30, 2023 · 3 years ago
  Don't worry, this is a common issue with the Ledger Nano X. One possible solution is to try a different USB cable or adapter. Sometimes, the cable or adapter you're using may not be providing enough power to turn on the device. You can also try connecting it to a different computer or USB port to see if that solves the problem. If none of these solutions work, it's best to reach out to Ledger support for help.
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• Noureldin ElabyadJan 21, 2024 · 2 years ago
  I had the same problem with my Ledger Nano X, and I found a solution that worked for me. First, make sure you're using the original USB cable that came with the device. If that doesn't work, try connecting it to a different USB port on your computer. If the issue persists, you can try resetting the device by holding down the button on the back for 10 seconds. This will not erase your funds, but it may fix any software issues causing the device to not turn on properly. If all else fails, reach out to Ledger support for further assistance.
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