What should I do if the Turbotax continue button is not responsive when I try to file my cryptocurrency taxes?

5 answers

• Moesgaard BallJun 08, 2025 · a year ago
  If the Turbotax continue button is not responsive when you try to file your cryptocurrency taxes, there are a few steps you can take to troubleshoot the issue. First, try refreshing the page and clicking the button again. If that doesn't work, clear your browser cache and cookies and try again. If the problem persists, try using a different browser or device to access Turbotax. You can also try contacting Turbotax support for further assistance.
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• Sammy EbrightMar 30, 2021 · 5 years ago
  Oh no! It can be frustrating when the Turbotax continue button doesn't work while you're trying to file your cryptocurrency taxes. One thing you can try is to check if you have any browser extensions or plugins that might be interfering with the functionality of Turbotax. Disable them temporarily and see if that solves the issue. If not, you can also try using a different computer or device to access Turbotax. If all else fails, reach out to Turbotax customer support for help.
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• Mostafa BozaraziDec 19, 2024 · a year ago
  If you're facing issues with the Turbotax continue button not responding when you're trying to file your cryptocurrency taxes, don't worry, you're not alone. Many users have experienced similar problems. One possible solution is to try using a different web browser, such as Google Chrome or Mozilla Firefox, as Turbotax may have better compatibility with these browsers. If that doesn't work, you can also try clearing your browser cache and cookies, or even restarting your device. If the problem persists, consider reaching out to Turbotax support for further assistance.
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• Hirak Jyoti DekaAug 23, 2023 · 3 years ago
  When the Turbotax continue button refuses to cooperate while you're trying to file your cryptocurrency taxes, it can be quite frustrating. One option you can try is to check if you have the latest version of Turbotax installed. Sometimes, outdated software can cause compatibility issues. If that doesn't work, you can also try accessing Turbotax from a different device or network to see if the problem is specific to your current setup. If nothing seems to work, don't hesitate to seek help from Turbotax's support team.
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• 10.10Sep 10, 2025 · 9 months ago
  As a representative of BYDFi, I understand the frustration you may feel when the Turbotax continue button is unresponsive while you're trying to file your cryptocurrency taxes. While I cannot directly address the issue with Turbotax, I recommend trying some general troubleshooting steps. First, ensure that your internet connection is stable. Then, clear your browser cache and cookies, and try again. If the problem persists, consider using an alternative tax filing software or reaching out to Turbotax support for assistance.
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