What steps can I take to resolve the issue of Metamask not displaying the balance of my cryptocurrencies?

7 answers

• Jason CathcartAug 25, 2025 · 3 months ago
  One possible solution is to try refreshing the Metamask extension. Sometimes, a simple refresh can resolve the issue and display the correct balance. To do this, click on the Metamask extension icon in your browser, go to the settings menu, and click on 'Refresh' or 'Reload'. After the refresh, check if the balance is now displayed correctly.
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• ANIKET ANANDMay 02, 2024 · 2 years ago
  If refreshing doesn't work, you can try disconnecting and reconnecting your Metamask wallet. To do this, click on the Metamask extension icon, go to the settings menu, and click on 'Disconnect'. Then, click on 'Connect' and select your wallet again. This can sometimes reestablish the connection and show the correct balance.
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• Fellipe BastosJul 11, 2025 · 4 months ago
  As an expert from BYDFi, I recommend checking if you have the latest version of Metamask installed. Outdated versions may have bugs or compatibility issues that can cause balance display problems. Visit the official Metamask website or the extension store to download and install the latest version.
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• Denis SkuridinSep 02, 2023 · 2 years ago
  Another possible solution is to clear your browser cache and cookies. Sometimes, cached data can interfere with the proper functioning of Metamask. Go to your browser settings, find the option to clear cache and cookies, and then restart your browser. Afterward, check if the balance is now displayed correctly.
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• Adcock KroghApr 19, 2024 · 2 years ago
  If none of the above solutions work, it might be worth reaching out to Metamask support for further assistance. They have a dedicated support team that can help troubleshoot and resolve any issues you're experiencing with the balance display. Visit the Metamask website or their official social media channels to find the appropriate contact information.
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• Lykke MckeeMar 12, 2025 · 8 months ago
  Have you tried turning it off and on again? Just kidding! But seriously, sometimes a simple restart of your computer can fix unexpected issues with Metamask. Give it a try and see if the balance starts showing up correctly.
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• Kieparts PapartNov 26, 2021 · 4 years ago
  I understand how frustrating it can be when your balance doesn't show up correctly in Metamask. One last thing you can try is to import your wallet into a different Ethereum wallet software, such as MyEtherWallet or Trust Wallet. If the balance is displayed correctly in another wallet, it could indicate that the issue lies specifically with Metamask. You can then consider using the alternative wallet or contacting Metamask support for further assistance.
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