What steps can I take to resolve the problem of Trust Wallet showing no balance?

3 answers

• calle_ochoAug 14, 2025 · a year ago
  One possible solution is to try refreshing the wallet by closing and reopening the app. Sometimes, this can help in updating the balance. If that doesn't work, you can also try clearing the app cache or reinstalling the Trust Wallet app. Make sure you have your recovery phrase or private key backed up before reinstalling the app. If the issue persists, you can reach out to the Trust Wallet support team for further assistance.
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• Foged KureJun 01, 2026 · a month ago
  Hey there! It can be frustrating when your Trust Wallet doesn't show the correct balance. One thing you can try is to check if you have the latest version of the app installed. Updating the app can sometimes fix such issues. If that doesn't work, you can also try connecting to a different network or restarting your device. If none of these steps work, it's best to contact Trust Wallet support for help. They are usually quick to respond and can guide you through the troubleshooting process.
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• SuciFthiraJun 12, 2025 · a year ago
  If you're using BYDFi, you might want to check if there are any ongoing maintenance or technical issues that could be causing the balance not to show up correctly. Sometimes, exchanges perform system upgrades or face temporary glitches that can affect the balance display. You can check their official website or social media channels for any announcements regarding such issues. If there are no known issues, you can try reaching out to their customer support for assistance. They should be able to help you troubleshoot the problem and get your balance back on track.
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