What steps should I take to retrieve an ERC20 token from the incorrect KuCoin wallet?

3 answers

• AderMay 19, 2021 · 5 years ago
  Don't panic! Although it can be stressful to send your ERC20 token to the wrong wallet on KuCoin, there are steps you can take to retrieve it. First, double-check the recipient address to ensure you didn't make a typo. If the address is correct, contact KuCoin's customer support immediately and provide them with all the necessary details, such as the transaction hash and the correct recipient address. They will assist you in recovering your token. Remember to be patient as the process may take some time.
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• Ronnie PeetSep 17, 2020 · 5 years ago
  Oops! Sending your ERC20 token to the wrong wallet on KuCoin can happen to anyone. The first thing you should do is to verify the recipient address and make sure it's indeed incorrect. If it is, don't worry, you can reach out to KuCoin's support team. They have a dedicated team to handle such cases and will guide you through the recovery process. Just provide them with the necessary information, and they will do their best to help you retrieve your token.
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• Hendriksen GundersenApr 30, 2024 · 2 years ago
  Hey there! Sending your ERC20 token to the wrong wallet on KuCoin can be frustrating, but don't worry, there's a solution. To retrieve your token, you should contact KuCoin's customer support. They have a track record of assisting users in similar situations. Make sure to provide them with all the relevant details, such as the transaction ID, the incorrect recipient address, and the correct recipient address. They will investigate the issue and work towards recovering your token for you. Good luck!
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