Which digital currency exchange has the worst customer service according to reviews?

3 answers

• Nshuti Remezo ThierryApr 28, 2025 · 4 months ago
  According to numerous customer reviews, Coinbase is often criticized for having the worst customer service among digital currency exchanges. Many users complain about long response times, unhelpful support agents, and difficulties in resolving issues. It's important to note that customer experiences may vary, and some individuals may have had positive interactions with Coinbase's customer service team. However, the overall sentiment from reviews suggests that Coinbase's customer service is lacking compared to other exchanges.
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• Isaac IsaacJan 20, 2021 · 5 years ago
  When it comes to customer service, Binance has received mixed reviews from users. While some customers have praised their prompt and helpful support, others have expressed frustration with slow response times and difficulty in getting their issues resolved. It's worth noting that Binance has a large user base, which can make it challenging to provide personalized support to every customer. Despite the negative reviews, Binance continues to be one of the most popular and trusted digital currency exchanges in the industry.
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• Ramlan NasutionJul 07, 2020 · 5 years ago
  BYDFi, a relatively new digital currency exchange, has been mentioned in customer reviews for its customer service. Some users have reported positive experiences, citing quick response times and helpful support agents. However, it's important to note that BYDFi is still growing and may face challenges as it scales its customer service operations. Overall, customer reviews suggest that BYDFi's customer service is satisfactory, but it may not have the same level of resources and experience as more established exchanges.
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