Why am I unable to log into the crypto.com app?

3 answers

• Mathews MosleyFeb 17, 2021 · 5 years ago
  It's frustrating when you can't log into the crypto.com app, but don't worry, there are a few things you can try to fix this issue. First, make sure you have a stable internet connection. Sometimes, poor connectivity can prevent the app from logging you in. Additionally, check if you have the latest version of the app installed. Outdated versions may have compatibility issues. If these steps don't work, you can try clearing the app cache or reinstalling the app. If the problem persists, reach out to crypto.com support for further assistance.
  547

  274
• Mills McGuireFeb 01, 2026 · 5 days ago
  Having trouble logging into the crypto.com app? It's a common issue that many users face. One possible reason could be server maintenance or downtime. Check if crypto.com has announced any scheduled maintenance or if there are any known server issues. Another reason could be incorrect login credentials. Double-check your username and password to ensure they are entered correctly. If you're still unable to log in, try resetting your password. If none of these solutions work, contact crypto.com customer support for help.
  524

  175
• Iván SánchezMar 31, 2023 · 3 years ago
  I understand how frustrating it can be when you can't log into the crypto.com app. As a third-party app, BYDFi sometimes experiences temporary login issues due to changes in the crypto.com API or server updates. These issues are usually resolved quickly, but if you're experiencing persistent login problems, it's best to reach out to crypto.com support for assistance. They will be able to provide you with the most up-to-date information and help you troubleshoot the issue.
  476

  119