Why is my QR scanner not working with cryptocurrency wallets?

7 answers

• Mr smartJan 28, 2022 · 4 years ago
  It's possible that the QR code you're trying to scan is not compatible with your cryptocurrency wallet. Some wallets only support specific types of QR codes, so make sure you're using the right format. Additionally, check if your scanner is functioning properly by trying to scan other QR codes.
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• Toprak AlkızSep 23, 2023 · 2 years ago
  If your scanner is working fine with other QR codes, the issue might be with your wallet. Try updating your wallet software to the latest version, as newer versions often come with bug fixes and improvements. If that doesn't solve the problem, reach out to the wallet's support team for assistance.
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• AravindhanFeb 10, 2025 · 9 months ago
  At BYDFi, we've encountered similar issues with QR scanners and cryptocurrency wallets. In some cases, the problem can be resolved by adjusting the scanner's settings or using a different scanning app. If you're still experiencing difficulties, consider using alternative methods to transfer funds, such as copy-pasting the wallet address.
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• Amzad KhanJul 30, 2025 · 4 months ago
  I've had this issue before, and it turned out that my scanner was not able to read the QR code due to low lighting conditions. Make sure you're scanning the QR code in a well-lit environment. If that doesn't help, try cleaning the scanner lens with a soft cloth to remove any dirt or smudges.
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• Rosana PereiraJul 01, 2024 · a year ago
  Sometimes, QR codes can get damaged or distorted, making it difficult for scanners to read them. Check if the QR code is clear and undamaged. If it's a physical QR code, try scanning it from different angles to see if that improves the scanning process.
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• funda aydemirOct 06, 2025 · a month ago
  It's worth noting that not all cryptocurrency wallets use QR codes for transactions. Some wallets may rely on other methods, such as manual input of addresses or NFC technology. Check the documentation or support resources for your specific wallet to see if QR code scanning is supported.
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• Bech RitterDec 15, 2022 · 3 years ago
  While I can't speak for other exchanges, I can say that at BYDFi, we prioritize user experience and constantly work to improve compatibility with various wallets and scanners. If you're facing issues with our platform, please reach out to our support team for assistance.
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