<p>The <strong>BYDFi Profit and Loss (PNL) Analysis</strong> feature on PC allows traders to easily monitor their Spot and Futures (Perpetual Contracts) trading performance.</p><p>With detailed analysis tables and transparent calculation formulas, users can accurately evaluate their <strong>profitability</strong>, <strong>asset growth</strong>, and <strong>overall trading efficiency</strong> in one place.</p><p><br></p><h2>💻 How to Access PNL Analysis</h2><h3>1. Go to My Assets</h3><ul><li>Log in to your <strong>BYDFi account</strong> on PC.</li><li>Click <strong>Assets → My Assets</strong> from the top navigation menu.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760582560801.image.png" alt="BYD.1760582560801.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760582560801.image.png" style="width: 100%;"/></p><h3>2. Select Market Type</h3><p>On the <strong>Asset Center</strong> page, choose one of the following:</p><ul><li>Spot</li><li>COIN-M Futures</li><li>USDT-M Futures</li></ul><p>Each section displays corresponding <strong>PNL analysis tables</strong> and performance trends.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760582611844.image.png" alt="BYD.1760582611844.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760582611844.image.png" style="width: 100%;"/></p><h2>📈 Feature Descriptions</h2><h3>Spot Trading PNL</h3><ul><li>View 7-day, 30-day, and 90-day profit and asset trends.</li><li>Analyze market performance through interactive charts.</li><li>Identify trading patterns, growth momentum, and potential drawdowns.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760582632577.image.png" alt="BYD.1760582632577.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760582632577.image.png" style="width: 100%;"/></p><h3>Futures (Perpetual Contracts) PNL</h3><ul><li>Access PNL Data and PNL History for detailed performance tracking.</li><li>View both realized and unrealized profits and losses.</li><li>Includes funding fees and transaction fees for precise calculations.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760582656138.image.png" alt="BYD.1760582656138.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760582656138.image.png" style="width: 100%;"/></p><h2>🧮 PNL Calculation Formulas</h2><h3>7-Day PNL Calculation</h3><p><strong>Formula:</strong></p><blockquote><strong>Current Total Account Assets − Total Assets Six Days Ago at Midnight (SGT) − Assets Transferred During the Period</strong></blockquote><h3>7-Day PNL Rate Calculation</h3><p><strong>Formula:</strong></p><blockquote><strong>(7-Day PNL ÷ [Total Assets Six Days Ago at Midnight (SGT) + Assets Transferred During the Period]) × 100%</strong></blockquote><p>👉 Additional formulas and calculations can be viewed directly within the platform.<img src="https://uploads.bydfi.in/events/cms/BYD.1760582775105.image.png" alt="BYD.1760582775105.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760582775105.image.png" style="width: 100%;"/></p><h2>💰 Profit Sharing and Timeframe Options</h2><p>Traders can also analyze <strong>profit distribution</strong> with selectable timeframes:</p><ul><li>Today</li><li>7 Days</li><li>30 Days</li></ul><p>These flexible views make it easy to evaluate short-term and long-term performance.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760582724406.image.png" alt="BYD.1760582724406.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760582724406.image.png" style="width: 100%;"/></p><h2>⚠️ Important Notes</h2><ul><li>The PNL table updates every hour, providing near real-time accuracy.</li><li>PNL rankings refresh every 10 minutes, without account-specific distinctions.</li><li>All profit and loss data include funding fees and transaction fees, ensuring complete transparency.</li></ul>

BYDFi Profit and Loss Analysis (PC)

BYDFi Profit & Loss Analysis (PC)｜BYDFi Help Center

<p>The <strong>BYDFi Profit and Loss (PNL) Analysis</strong> feature provides a detailed breakdown of your <strong>Spot</strong> and <strong>Futures (Perpetual Contracts)</strong> performance.</p><p>With interactive charts and auto-calculated PNL data, traders can easily track their <strong>profitability trends</strong>, <strong>asset changes</strong>, and <strong>performance metrics</strong> — all from within the BYDFi App.</p><p><br></p><h2>📱 How to Access PNL Analysis</h2><h3>1. Open the Assets Page</h3><ul><li>Log in to your BYDFi App.</li><li>Tap <strong>Assets</strong> at the bottom menu to open your account overview.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760580881624.image.png" alt="BYD.1760580881624.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760580881624.image.png" style="width: 50%;"/></p><h3>2. Access PNL Analysis</h3><p>In the top-left corner, tap <strong>PNL </strong>to enter the analysis dashboard.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760580910672.image.png" alt="BYD.1760580910672.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760580910672.image.png" style="width: 50%;"/></p><h2>📈 Feature Descriptions</h2><h3>Spot Trading PNL</h3><ul><li>View 7-day, 30-day, and 90-day profit trends.</li><li>Analyze asset growth charts and daily net changes.</li><li>Identify consistent trading performance or drawdowns.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760581075676.image.png" alt="BYD.1760581075676.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760581075676.image.png" style="width: 50%;"/></p><h3>Futures (Perpetual Contracts) PNL</h3><ul><li>Check both PNL Data and PNL History to evaluate performance over time.</li><li>Understand realized and unrealized profit and loss for each position.</li><li>Includes funding fees and trading fees for accurate tracking.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760581047769.image.png" alt="BYD.1760581047769.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760581047769.image.png" style="width: 50%;"/></p><h2>🧮 PNL Calculation Formulas</h2><h3>7-Day PNL Calculation</h3><p><strong>Formula:</strong></p><blockquote><strong>Current Total Account Assets − Total Assets Six Days Ago at Midnight (SGT) − Assets Transferred During the Period</strong></blockquote><h3>7-Day PNL Rate Calculation</h3><p><strong>Formula:</strong></p><blockquote><strong>(7-Day PNL ÷ [Total Assets Six Days Ago at Midnight (SGT) + Assets Transferred During the Period]) × 100%</strong></blockquote><p>👉 Additional formulas and calculations can be viewed directly within the App.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760581517267.image.png" alt="BYD.1760581517267.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760581517267.image.png" style="width: 50%;"/></p><h2>💰 Profit Sharing and Timeframe Selection</h2><p>The BYDFi App allows users to view profit distribution and rankings by:</p><ul><li>Today</li><li>7 Days</li><li>30 Days</li></ul><p>This helps traders identify short-term and long-term performance patterns.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760581363894.image.png" alt="BYD.1760581363894.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760581363894.image.png" style="width: 50%;"/></p><h2>⚠️ Important Notes</h2><ul><li>The PNL table updates every hour, ensuring near real-time accuracy.</li><li>PNL rankings refresh every 10 minutes, with no user-specific filters.</li><li>Total PNL data includes funding fees and transaction fees for comprehensive tracking.</li></ul>

BYDFi Profit and Loss Analysis (APP)

BYDFi Profit & Loss Analysis (APP)｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms1736162420660LpR6oEakIJGI.png" alt="image.png" data-href="" style="width: 100%;"/>The index price is the total price extracted from the mainstream spot exchanges, which is done to prevent price manipulation by a single exchange.</p><p><br></p><p>Reference trading markets include: Binance, Okex, Coinbase, Bybit, BitStamp</p><p><br></p><p>The index price can be regarded as a fair spot price, which we use to calculate the mark price (for further calculation of the unrealized profit and loss of each contract). Please note that the actual profit and loss of the account is based on the market price of the transaction when the position is closed.</p><p><br></p><p>Under abnormal price fluctuations and extreme market conditions, BYDFi will adjust the components of the index price.</p><p><br></p><p>At the same time, BYDFi also takes some additional protective measures to avoid poor market performance due to interruptions in spot market prices or connection problems. The protection measures are as follows:</p><p><br></p><p><strong>Single Price Source Deviation</strong></p><p>When the latest price of an exchange deviates by more than 1% from the median price of all price sources, the price weight for that exchange will be set to zero.</p><p><br></p><p><strong>Multiple Price Source Deviation</strong></p><p>If the latest price of more than one exchange deviates by more than 5%, the median price of all price sources will replace their weighted average and be used as the index price value.</p><p><br></p><p><strong>Latest Transaction Price Protection</strong></p><p>When the "Index Price" and "Note Price" matching systems cannot obtain a stable and reliable source of reference data, for contracts with a single index price component, the index will be affected (the index price does not change or the index price deviates greatly from the latest price), and we will use the latest transaction price protection mechanism to update the mark price until it returns to normal. The latest transaction price protection is a method to temporarily switch the mark price of the contract. Using the latest transaction price of the contract itself plus a certain limit as the mark price enables the matching system to calculate the unrealized profit and loss and forced equalization and, at the same time, try to avoid unnecessary forced liquidation events.</p>

Index Price

Index Price Explained｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms1736162413178kRHqkGF4hHaI.png" alt="image.png" data-href="" style="width: 100%;"/><strong>Understanding Delisting</strong></p><p>If the BYDFi team finds out that the current item does not meet the requirements to be online or the item is discontinued, the item may be taken down in order to maintain the user's trading experience.</p><p><br></p><p><strong>How Do I Know When a Token Is Going to Be Delisted</strong></p><p>We notify users of the item's removal through various means, including <a href="https://www.bydfi.com/en/support/ANNOUNCEMENT" target="_blank">official announcements</a>, <a href="https://t.me/BYDFiEnglish/274640" target="_self">community announcements</a>, emails, etc.<br>Before the item is taken down, users can still trade until the transaction is stopped.</p><p><br></p><p><strong>How to Handle Tokens Scheduled for Delisting</strong></p><p>If you hold tokens on BYDFi that have been scheduled for delisting, please follow these steps:</p><p>1. Stop Depositing<br>• Avoid depositing the delisted tokens after the deposit service has been closed, as this may result in unnecessary asset loss.</p><p><br></p><p>2. Sell Delisting Token<br>• Check if the balance of the delisted tokens in your Spot account meets the minimum trading amount. The minimum trading amount on BYDFi Spot is 10U.<br>• If your balance of delisted tokens ≥ the minimum order amount, please complete the trade as soon as possible.<br>• If your balance of delisted tokens &lt; the minimum order amount, you can<a href="https://www.bydfi.com/en/support/FAQS/articles/oywjrxt4ipid" target=""> convert the remaining tokens into BYD Points</a>.</p><p><br></p><p>3. Withdrawal<br>• Check if the balance of the delisted tokens in your Spot account meets the minimum withdrawal amount.<br>• If your token balance ≥ the minimum withdrawal amount + withdrawal fees, please complete the withdrawal as soon as possible.<br>• If your token balance &lt; the minimum withdrawal amount + withdrawal fees, withdrawal is not possible. Please proceed with trading or<a href="https://www.bydfi.com/en/support/FAQS/articles/oywjrxt4ipid" target=""> convert the remaining tokens into BYD Points</a> based on the specific balance.</p><p><br></p><p><strong>Will I Lose My Money if I Miss the Token Removal Announcement?</strong></p><p>If you do not sell or withdraw your tokens before the token removal, BYDFi team will try to retrieve the asset for you, but we cannot guarantee the retrieval for you.</p><p>If you contact <a href="mailto:cs@bydfi.com" target="_self">customer service</a> and confirm that the asset can be recovered, you will have to pay for the process fee and provide the corresponding address, no additional fee will be charged.</p><p>The asset recovery process will take 7-10 working days, so please be patient and we will notify you by email as soon as the results are available.</p><p>Users must apply for token recovery within two months after the removal of the token.</p><p><br></p>

How to Deal with Delisted Tokens

How to Deal with Delisted Tokens｜BYDFi Help Center

<p>In the <strong>BYDFi App</strong>, traders can also set stop-loss orders with either <strong>Last Price Trigger</strong> or <strong>Mark Price Trigger</strong>. Each option works differently under volatile conditions.</p><p><br></p><h2>🔹 Last Price Trigger (Default)</h2><ul><li>Stop-loss is triggered based on the most recent trade price.</li><li>Easier for traders to predict outcomes.</li></ul><p>⚠️ Risk: Since liquidation uses the Mark Price, your stop-loss might not activate before liquidation occurs.</p><p><br></p><h2>🔹 Mark Price Trigger</h2><ul><li>Stop-loss is triggered by the Mark Price, reducing liquidation risk.</li><li>Ensures positions are closed before liquidation is hit.</li></ul><p>⚠️ Risk: Execution still depends on Last Price, so there can be slippage if the two prices differ.</p><p><br></p><h2>How to Set Trigger Price Method on APP</h2><p>1. Log in to the BYDFi App and open the Perpetual Contracts trading page.</p><p>2. Select the position you want to manage.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758105328418.image.png" alt="BYD.1758105328418.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758105328418.image.png" style="width: 50%;"/></p><p>3. In the Stop Loss settings, choose either Last Price or Mark Price.</p><p>4. Enter your stop-loss price and save changes.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758105348533.image.png" alt="BYD.1758105348533.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758105348533.image.png" style="width: 50%;"/></p><p>✅ On the App, choosing <strong>Mark Price</strong> can better protect against forced liquidation, while <strong>Last Price</strong> makes execution more predictable.</p>

Difference Between Mark Price and Last Price Stop-Loss Trigger on BYDFi (APP)

Mark Price vs Last Price Stop-Loss Trigger (APP)｜BYDFi Help Center

<p>When trading <strong>BYDFi Perpetual Contracts</strong>, you can choose between two stop-loss trigger methods: <strong>Last Price Trigger</strong> and <strong>Mark Price Trigger</strong>. Knowing their differences is crucial for effective risk management.</p><p><br></p><h2>🔹 Last Price Trigger (Default)</h2><ul><li>Uses the latest traded price as the trigger condition.</li><li>Easier to anticipate the execution price.</li></ul><p>⚠️ Risk: Forced liquidation may occur first, since liquidation is triggered by the Mark Price, not the Last Price.</p><p><br></p><h2>🔹 Mark Price Trigger</h2><ul><li>Uses the Mark Price (calculated from index price + funding rates) as the trigger condition.</li><li>Helps reduce unnecessary liquidations.</li></ul><p>⚠️ Risk: Since final execution still uses the Last Price, slippage may occur if Mark Price and Last Price differ.</p><p><br></p><h2>How to Set Trigger Price Method on PC</h2><p>1. Open the Perpetual Contracts Position page.</p><p>2. Click the edit icon in the Stop Loss modifier area.<img src="https://uploads.bydfi.in/events/cms/BYD.1758104952964.image.png" alt="BYD.1758104952964.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758104952964.image.png" style="width: 100%;"/></p><p>3. Choose Last Price or Mark Price as your trigger method.</p><p>4. Enter your stop-loss price and confirm.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758104980611.image.png" alt="BYD.1758104980611.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758104980611.image.png" style="width: 100%;"/></p><p>✅ On PC, selecting between <strong>Mark Price</strong> and <strong>Last Price</strong> triggers gives you more control over liquidation risk versus execution accuracy.</p>

Difference Between Mark Price and Last Price Stop-Loss Trigger on BYDFi (PC)

Mark Price vs Last Price Stop-Loss Trigger｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms1736162408883DFwyDsYbWvXg.png" alt="image.png" data-href="" style="width: 100%;"/></p><p><strong>What kind of market conditions are Futures Grid robots more suitable for?</strong></p><p>Futures Grid strategy is generally considered to perform better in oscillating and narrowly fluctuating markets.</p><p><br></p><p><strong>Can bonus/coupon be used in Futures Grid?</strong></p><p>Currently, Futures Grid does not support the use of Gift money.</p><p><br></p><p><strong>What currencies does BYDFi support to create a Futures Grid strategy?</strong></p><p>BYDFi only supports USDT-M for Futures Grid at the moment</p><p><br></p><p><strong>How is the Futures Grid robot charged?</strong></p><p>The fee structure of the Futures Grid robot is the same as the rate you pay when you trade in the USDT-M of BYDFi's perpetual contract, including: <a href="https://www.bydfi.com/en/support/FAQs/articles/v3g17kzsexfg?title=Funding+Fee+Calculation" target="_blank">Transaction fee and funding fee</a>; with no additional handling fee.</p><p><strong>Which account is used for trading Futures Grid strategies?</strong></p><p>All trading robots will trade directly through the strategy wallet under the perpetual contract account, which is equivalent to another perpetual contract sub-wallet, isolated from other sub-wallet assets; when you set up a Futures Grid strategy, the system will automatically transfer the investment amount from your strategy wallet to the Grid Robot. When the strategy is stopped, the investment amount and profit (if any) will also be transferred back to the strategy sub-purse.</p><p><br></p><p><strong>What trading patterns are supported by the BYDFi Futures Grid Strategy?</strong></p><p>The BYDFi Futures Grid Strategy supports 3 patterns: Neutral, Long and Short.</p><p><br></p><p><strong>How do I get the benefits of my Futures Grid?</strong></p><p>While the Futures Grid Robot is in operation, the grid revenue will be retained in the strategy as margin, and when the Futures Grid Strategy is terminated, the funds will be returned from the Contract Strategy to your Strategy Wallet.</p><p><br></p><p><strong>Where can I view the transfer records between BYDFi trading strategies and strategy wallets</strong></p><p>Click Contract Account - Funds Detail to enter, filter strategy sub-wallet type, you can view the transfer records of grid strategy.</p><p><br></p><p><strong>Is there any pricing restriction on the upper and lower price limits of the Futures Grid Robot?</strong></p><p>The upper price limit range is from the lowest price × 1.005 to the highest price of 999,999; the lower price limit range is from the market price × 10% to the highest price of 999,999.</p><p><br></p><p><strong>Is there a limit on the number of Futures Grids?</strong></p><p>Yes, minimum 2 grids/maximum 200 grids.<br>Please note that the system will adjust the maximum number of grids according to the price range you set. The narrower the price range, the lower the maximum number of grids. This is to ensure that the Futures Grid Robot strategy can generate positive returns (i.e., the grid returns are greater than the commission) under normal market conditions, the specific minimum/maximum number of grids depends on your price range setting, which will be displayed in the Grid Number column.</p><p><br></p><p><strong>What are the investment limits for Futures Grid Robots?</strong></p><p>The investment limit may vary depending on the maximum price, minimum price and number of grids you set. The specific minimum/maximum investment amount depends on your parameter settings and will be shown in the Investment column.</p><p><br></p><p><strong>Can I set the parameters of a running Futures Grid Strategy?</strong></p><p>Yes, you can modify the investment amount (USDT) and stop loss/stop loss parameters of a running Futures Grid Strategy. The new strategy parameters will be effective as soon as the parameters have been modified and successfully saved. Please note that the modification of the investment amount, in order to protect your position and minimize the risk of bursting your position, currently only supports the increase of the investment amount, does not support the decrease of the investment amount.</p><p><br></p><p><strong>How many Futures Grid Strategies can I run at the same time?</strong></p><p>At present, a maximum of 50 Futures Grid Strategies can be executed at the same time.</p><p><br></p><p><strong>Why can't I create a Futures Grid strategy?</strong></p><p>If you are unable to create a Futures Grid Strategy, it may be due to the following reasons:</p><ul><li>The balance of USDT in your strategy's sub wallet is not enough to meet the minimum investment amount required for a Futures Grid strategy.</li><li>The parameters you set are not within the system requirements.</li></ul><p><br></p><p><strong>Will I get a higher return with more grids?</strong></p><p>No. The prerequisite for grid returns is that the currency price stays within the price range you set. The key to increase your profit lies in how to increase the number of transactions and profit per grid. Under a certain amount of capital, too many grids will reduce the spread of a single grid and the number of transactions of a single grid, which will reduce the profit of a single transaction; therefore, it is very important to reasonably adjust the number of grids in order to increase the profit.<br></p><p>Note: <br>Futures Grid does not support the downgrade function of perpetual contracts.<br>Futures Grid trading is a trading tool and should not be considered as financial or investment advice provided by BYDFi. The profitability of Futures Grid trading may be affected by one-sided markets or improperly set price intervals. You can adjust the Futures Grid trading strategy according to the market situation.</p>

Futures Grid FAQ

Futures Grid FAQ｜BYDFi Help Center

<p>Trading cryptocurrency on BYDFi’s Spot market is simple and efficient. Whether you are a beginner or an experienced trader, this step-by-step guide will help you execute trades, manage orders, and optimize your Spot trading experience on BYDFi.</p><p><br></p><h2>How to Trade Spot via BYDFi Website</h2><h3>1. Access the Spot Trading Platform</h3><ul><li>Log in to your BYDFi account on your PC.</li><li>Navigate to the top menu and click “Trade” → “Spot Trading”.</li><li>You will be redirected to the Spot trading interface.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1755599039141.image.png" alt="BYD.1755599039141.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1755599039141.image.png" style="width: 100%;"/></p><h3>2. Select the Cryptocurrency to Trade</h3><ul><li>Browse the list of available trading pairs, or use the search bar to find the cryptocurrency you want to trade.</li><li>Click on your desired pair to load its trading chart and order panel.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1755657610027.image.png" alt="BYD.1755657610027.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1755657610027.image.png" style="width: 100%;"/></p><h3>3. Choose Buy or Sell</h3><ul><li>Decide whether you want to Buy or Sell the selected cryptocurrency.</li><li>Click the corresponding tab to proceed.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1755657691896.image.png" alt="BYD.1755657691896.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1755657691896.image.png" style="width: 100%;"/></p><h3>4. Select the Order Type</h3><p>BYDFi offers multiple order types to match your trading strategy:</p><ul><li>Limit Order: Buy or sell at a specific price you set. Ideal for precise entry or exit points.</li><li>Market Order: Buy or sell immediately at the current market price, ensuring fast execution.</li><li>Stop Limit Order: Set a stop price that triggers a limit order once reached. Useful for managing risk or locking in profits.</li><li>Stop Market Order: Set a stop price that triggers a market order once reached. Ensures execution without worrying about the exact limit price.</li><li>OCO (One Cancels the Other): Combine two orders (a stop and a limit). If one order is executed, the other is automatically canceled. Perfect for advanced risk management and profit-taking strategies.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1755657757774.image.png" alt="BYD.1755657757774.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1755657757774.image.png" style="width: 100%;"/></p><h3>5. Manage Your Orders</h3><ul><li>Limit Orders: Any orders not yet executed will appear under the Open Orders section. You can manually cancel them by clicking Cancel.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1755657439205.image.png" alt="BYD.1755657439205.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1755657439205.image.png" style="width: 100%;"/></p><ul><li>Completed Orders: All executed trades are recorded under Trade History for easy tracking and review.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1755657496551.image.png" alt="BYD.1755657496551.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1755657496551.image.png" style="width: 100%;"/></p><h2>Important Notes for Spot Trading on BYDFi</h2><ul><li>The minimum trading amount is approximately 10 USDT.</li><li>Ensure your Spot wallet has sufficient balance before placing an order.</li><li>You can <a href="https://www.bydfi.com/en/account/fund-management/asset-account/recharge?code=USDT" target="_blank">deposit</a> funds from an external wallet or transfer from another BYDFi wallet to fund your trades.</li></ul>

How to Trade Spot on BYDFi? (PC)

How to Trade Spot on BYDFi (PC)｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms17361624003555thABVCJESPY.png" alt="image.png" data-href="" style="width: 100%;"/><strong>What is the USDT-M Perpetual Contract? </strong></p><p><a href="https://www.bydfi.com/en/swap/btc-usdt" target="_blank">The USDT-M Perpetual Contract,</a> also called a forward contract, is often referred to as a USDT-margined contract.</p><p><br></p><p><strong>What are the differences between USDT-M and COIN-M Perpetual Contracts?</strong></p><p>Intuitive Margin and P&L Calculation: In USDT-M Perpetual Contracts, both margin and profit/loss (P&L) are calculated in USDT, providing an intuitive experience. For example, in a 1 BTC contract, a 100 USDT price fluctuation results in a gain or loss of 100 USDT. The P&L directly follows the USDT value curve.</p><p>Stability of Margin: COIN-M Perpetual Contracts are coin-margined, so traders must hold more volatile assets like BTC, ETH, EOS, or XRP as margin, exposing them to coin-holding risks even if they don’t actively trade. In contrast, USDT-M Perpetual Contracts use stablecoin as margin, reducing exposure to currency volatility and eliminating the need for hedging against coin-holding risks.</p><p><br></p><p><strong>How much leverage does the USDT-M Perpetual Contract support?</strong></p><p>The maximum leverage of each trading pair is different; please refer to <a href="https://www.bydfi.com/en/swap-info?page=4&type=usdt" target="_blank">USDT-M Perpetual Contracts Trading Rules</a><a href="https://support.bityard.com/hc/en-us/articles/5657651686297-USDT-Pepetual-Contract-Trading-Rules" target="">.</a></p><p><br></p><p><strong>Can I hold long side and short side positions at the same time?</strong></p><p>Yes, users can use "Hedge" mode to hold both side positions at the same time.</p><p><br></p><p><strong>Can the cross-margin mode and isolated margin mode of the USDT-M Perpetual Contract be switched in real time?</strong></p><p>BYDFi supports switching between the isolated/cross modes when there are no holding positions.</p><p>When there is an open position or a limit order, switching between the isolated/cross modes is not supported.</p><p><br></p><p><strong>What is the Risk Limit?<br></strong>BYDFi implements a tiered margin system, with different levels based on the value of user positions. The larger the position, the lower the leverage allowed, and the initial margin rate is higher when opening a position. The larger the value of the contract held by the trader, the lower the maximum leverage that can be used. Each contract has a specific maintenance margin rate, and margin requirements increase or decrease as risk limits change.</p><p><br></p><p><strong>Can the unrealized Profit be used to open positions?</strong><span style="color: rgb(0, 0, 0);"><strong><br></strong></span>Yes, in cross-margin mode, unrealized profit can be used to open new positions, enhancing capital efficiency.</p><p><br></p><p><strong>Is the insurance pool for USDT-M Perpetual Contracts shared or currency-independent?<br></strong>Unlike COIN-M Perpetual Contracts that use the currency standard for settlement, USDT-M Perpetual Contracts are all settled in USDT. The <a href="https://www.bydfi.com/en/swap-info?page=2&type=usdt" target="_blank">insurance pool </a>of USDT-M Perpetual Contracts is also shared by all contracts.</p>

USDT-M Perpetual Contracts FAQ

USDT-M Perpetual Contracts FAQ｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms/BYD.1759311513334.image.png" alt="BYD.1759311513334.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759311513334.image.png" style="width: 100%;"/></p><p>Spot DCA (Dollar-Cost Averaging) is a long-term investment strategy that allows users to invest a fixed amount at regular intervals. This helps spread out risk and gradually accumulate cryptocurrency assets. Below are some common questions to help you better understand and use BYDFi’s Spot DCA feature.</p><p><br></p><h2>Where will my funds go after creating a Spot DCA?</h2><p>After creating a Spot DCA plan, the purchased assets will be <strong>frozen in the Spot DCA</strong>, similar to a spot mandate. You can check the details in the <strong>Asset Freeze</strong> section.</p><ul><li>When the Spot DCA ends, the frozen funds will be returned to the available balance of your Spot account.</li></ul><p><br></p><h2>Why did my Spot DCA strategy stop?</h2><p>If the <strong>Spot account balance is insufficient</strong> to cover the scheduled investment amount, the Spot DCA will automatically stop until you top up your funds.</p><p><br></p><h2>Which cryptocurrencies are supported for Spot DCA?</h2><p>BYDFi Spot DCA supports <strong>over 100 cryptocurrencies</strong>, including:</p><ul><li>BTC (Bitcoin)</li><li>ETH (Ethereum)</li><li>XRP (Ripple) </li></ul><p>👉 You can view the full list of supported coins on the Spot DCA creation page.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759293003321.image.png" alt="BYD.1759293003321.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759293003321.image.png" style="width: 50%;"/></p><h2>How can I check the details of my purchased assets?</h2><p>Go to <strong>Trading Bots → My Bots → Spot DCA</strong> to view:</p><ul><li>Invested cryptocurrencies</li><li>Investment amount</li><li>Transaction records</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759293036774.image.png" alt="BYD.1759293036774.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759293036774.image.png" style="width: 50%;"/></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759293076382.image.png" alt="BYD.1759293076382.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759293076382.image.png" style="width: 50%;"/></p><h2>Can I modify an existing Spot DCA?</h2><p>Yes. Even for active Spot DCA strategies, you can make adjustments, including:</p><ul><li>Changing the investment cryptocurrency</li><li>Modifying the investment amount per cycle</li><li>Adjusting the investment interval (daily, weekly, monthly) </li></ul><p>You can check these details in the Spot DCA Details section.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759293106416.image.png" alt="BYD.1759293106416.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759293106416.image.png" style="width: 50%;"/></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759293133950.image.png" alt="BYD.1759293133950.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759293133950.image.png" style="width: 50%;"/></p><p>✅ With <strong>BYDFi Spot DCA</strong>, you can easily accumulate cryptocurrencies, reduce risks from market volatility, and build a stable long-term investment strategy.</p>

Spot DCA FAQ

Spot DCA FAQ｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms1736162404461gV60heGLJOPU.png" alt="image.png" data-href="" style="width: 100%;"/>Insurance fund is a mechanism used to protect the overall operation of an exchange and the interests of traders.<br>When there are severe market fluctuations or systemic risks, the insurance fund is used to make up for any losses in order to ensure that the exchange can continue to operate and protect the rights of traders.<br>The insurance fund can provide additional security measures, alleviating the impact of extreme market conditions or other adverse events on traders.</p><p><br></p><p><strong>Mechanism of Insurance Fund</strong></p><p>Liquidation may lead to an increase or decrease in the insurance fund, depending on the price difference between the bankruptcy price and the execution price.<br>Increase in the insurance fund: If the execution price is better than the bankruptcy price, the remaining margin will be added to the insurance fund.<br>Decrease in the insurance fund: If the bankruptcy price is better than the execution price, the additional loss will be subsidized by the insurance fund.</p><p><br></p><p><strong>Insurance Fund Balance</strong></p><p>The BYDFi insurance fund is publicly available to all users on the platform. You can click on the top right corner of the trading page to view the balance of the insurance fund.</p><p><a href="https://www.bydfi.com/en/swap-info?page=2&type=usdt" target="">View the latest balance of the USDT insurance fund</a></p><p><a href="https://www.bydfi.com/en/swap-info?page=2&type=undefined" target="">View the latest balance of the coin-based insurance fund</a></p><p><br></p><p>Note: If the insurance fund cannot make up for the price difference between the execution price and the bankruptcy price, the loss will be taken over by the automatic liquidation system and shared by all platform users. The insurance fund pool is shared among the USDT perpetual trading pairs.</p>

Insurance Fund

Insurance Fund｜BYDFi Help Center

<p>Trading indicators are based on past market prices and asset trading volumes to predict price trends. You can use some common technical analysis indicators as a reference for investment. Use indicators to judge market trends or understand any movements in the market that may affect prices.<br><br>You can choose the technical indicators that you want to display in the chart on the BYDFi product page.<br><br>The following will briefly introduce you to several common indicators, including MACD, RSI, and Bollinger Bands.</p><p><br></p><p><strong>MACD</strong><img src="https://uploads.bydfi.in/events/cms1736162403157nQaR55WOZsDn.png" alt="image.png" data-href="" style="width: 100%;"/>Moving Average Convergence Divergence (MACD)<br>When the MACD slopes up and crosses the signal line, it is called a "bullish crossover" and is generally interpreted as a good time to buy. When the MACD slopes down and crosses the signal line and falls below the line, it is called a "bearish crossover" and is generally interpreted as a good time to sell.</p><p><br></p><p><strong>RSI</strong><img src="https://uploads.bydfi.in/events/cms1736162403195Bypvyp9RlQSe.png" alt="image.png" data-href="" style="width: 100%;"/>Relative Strength Index (RSI)<br>The RSI indicator presents the "ratio of buying and selling forces for a period of time", and evaluates whether the forces are relatively balanced or disparate.<br>Through the recent changes in the market's ups and downs, we can measure the relative strength of buying and selling in the recent period of time.<br>When the selling force is strong, it is expected that the price will fall more; if the buying force is strong, the price is expected to rise relatively more.<br><br>In the use of indicators, 50% is often used as the watershed. If the RSI is greater than 50%, it means that the strength of the multi-party index was relatively strong during the period, and the market outlook is expected to be bullish. Conversely, if the RSI is less than 50%, it means that the short side was stronger during the period, and there will be greater downward pressure in the future. In addition, if the RSI is higher than 80% or lower than 20% (70% and 30% can also be used), it means that the relative proportion of rising or falling during the period is too high, and the price may retreat or rebound.<br><br>The usual setting is 14 days, but you can make other adjustments in the settings.</p><p><br></p><p><strong>Bollinger Bands</strong><img src="https://uploads.bydfi.in/events/cms1736162403227daKQc6jU4nqv.png" alt="image.png" data-href="" style="width: 100%;"/>It is composed of the concepts of mean and standard deviation and divided into 3 lines: the middle line (moving average), plus two upper and lower standard deviations.<br><br>It is generally believed that if the price is out of the upper and lower ranges, a price reversal may occur.<br><br>Disclaimer: Cryptocurrency assets are volatile products and high-risk investments. Significant price fluctuations may cause your holdings to increase or decrease in value significantly at any time. Therefore, before deciding to trade, please assess the risks involved based on your financial resources and experience. BYDFi does not recommend that you buy, sell, or hold any cryptocurrency. Please do your research and consult with your financial advisor before making any investment decisions.</p>

Common Trading Indicators

Common Trading Indicators｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms1736162403814OoNnEG7Jelux.png" alt="image.png" data-href="" style="width: 100%;"/>When trading <strong>BYDFi perpetual contracts</strong>, traders pay different fees depending on whether their order is classified as a <strong>Maker</strong> or a <strong>Taker</strong>.</p><p>Understanding the difference is important because it affects both your <strong>trading costs</strong> and your <strong>strategy</strong>.</p><p><br></p><h2>Maker vs Taker: The Key Difference</h2><ul><li>Maker = Adds liquidity to the market.</li><li>Taker = Removes liquidity from the market.</li></ul><p>Liquidity simply means how much buying and selling activity exists in the order book. Makers help create market depth, while Takers use (or "take") that liquidity.</p><p><br></p><h2>What Is a Maker?</h2><ul><li>A Maker order is a limit order that is not executed immediately.</li><li>By placing such an order, you are "making" liquidity in the market because your order sits in the order book, waiting for someone else to match it.</li><li>Maker orders are typically more cost-efficient for traders who are patient.</li></ul><p><strong>Example:</strong><br><br>BTC price is <strong>140,000 USDT</strong>.</p><ul><li>You place a Limit Buy Order at 138,800 USDT.</li><li>Since it is below the current market price, your order goes into the order book and waits for a seller.</li><li>This makes you a Maker.</li></ul><p>👉 <strong>Maker Fee Rate on BYDFi</strong>: <strong>0.02%</strong></p><p><br></p><h2>What Is a Taker?</h2><ul><li>A Taker order is one that gets matched and executed immediately.</li><li>This includes market orders and limit orders that instantly match with an existing order in the order book.</li><li>Takers "take away" liquidity because they remove available orders.</li></ul><p><strong>Example:</strong><br><br>BTC price is <strong>140,000 USDT</strong>.</p><ul><li>You place a Market Buy Order.</li><li>Your order is instantly filled at the best available price in the order book (e.g., 140,000.5 USDT).</li><li>This makes you a Taker.</li></ul><p>👉 <strong>Taker Fee Rate on BYDFi</strong>: <strong>0.06%</strong></p><p><br></p><h2>Maker vs Taker Fee Rates on BYDFi</h2><table style="width: auto;"><tbody><tr><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Role</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Order Type</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Action</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Fee Rate</th></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Maker</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Limit order (not filled immediately)</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Adds liquidity</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>0.02%</strong></td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Taker</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Market order or limit order (immediately filled)</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Removes liquidity</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>0.06%</strong></td></tr></tbody></table><p><br></p><h2>Why Does It Matter?</h2><ul><li>Makers generally pay lower fees (0.02%) because they provide liquidity and help the exchange run smoothly.</li><li>Takers pay higher fees (0.06%) because they demand instant execution, removing liquidity.</li><li>Traders who want to save on fees often prefer Maker strategies (placing patient limit orders).</li><li>Traders who prioritize speed and certainty often use Taker strategies (market orders).</li></ul><p><br></p><h2>Related Resources</h2><p>For more details, you can also check:</p><ul><li><a href="https://www.bydfi.com/server/en/support/FAQs/articles/on7fv1tccy2h" target="_blank">Transaction Fee Calculation</a></li><li><a href="https://www.bydfi.com/server/en/support/FAQs/articles/v3g17kzsexfg" target="_blank">Funding Fee Calculation</a></li><li><a href="https://www.bydfi.com/server/en/support/FAQs/articles/ipjvewuuebgm" target="_blank">When Will the Transaction Fees Be Charged?</a></li></ul>

What is Maker/Taker?

What Is Maker/Taker?｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms17361624017417iR5h2OpfoFi.png" alt="image.png" data-href="" style="width: 100%;"/>When trading contracts on BYDFi, orders may be canceled or fail to be executed. Below are the common types of order cancellations and their reasons:</p><p><br></p><h3>1. User Manually Canceled the Order</h3><p>Reason: The order is canceled by the user.</p><p>Scenario: When a user places a limit or conditional order, they may manually cancel it before the expected trigger price is reached. For example, User A predicts that the price of BTC will continue to fall and places a limit buy order at $60,000. However, after waiting for a long time without reaching the preset price, the user cancels the order to free up funds and improve trading efficiency.</p><p><br></p><h3>2. Unfulfilled Portions of IOC Orders Are Automatically Canceled</h3><p>Reason: The unfulfilled portions of the IOC order are automatically canceled.</p><p>Scenario: IOC (Immediate or Cancel) orders will be executed immediately, either fully or partially, at the existing price and quantity. If only partially executed, the unfulfilled portion of the order will be canceled. If there is no available quantity at the chosen price when you place the order, the order will be canceled immediately.</p><p><br></p><h3>3. PostOnly Order Conditions Not Met, Resulting in Cancellation (Will Release Soon)</h3><p>Reason: PostOnly order conditions were not successfully triggered, resulting in cancellation.</p><p>Scenario: This situation occurs when a user places a limit order and selects the "PostOnly" option. Such orders do not immediately execute in the market; they exist as Maker orders in the order book but do not match with existing orders. When executing an order as a Maker, the user only pays the Maker fee and does not incur the Taker fee. If the order is executed immediately upon placing it, the PostOnly order will be automatically canceled. For example, if a user places a buy order at a price higher than the market price, the system will automatically cancel the PostOnly order at the time of placement.</p><p><br></p><h3>4. Market Order Has No Matching Counterparty Order</h3><p>Reason: Market order has no matching counterparty order.<br>Scenario: When a user selects a "market" order type, it is possible that due to extreme market volatility, there are no matching orders in the current order book to execute the trade. As a result, the original "market" order will be canceled.</p><p><br></p><h3>5. Position Taken Over by Liquidation Engine</h3><p>Reason: All current orders for the contract will be canceled after the position is taken over for liquidation.<br>Scenario: When the margin of a position cannot meet the maintenance margin requirement, the position will be taken over by the liquidation engine and forcibly liquidated. At the same time, all current orders for the position will be automatically canceled, including take profit/stop loss orders, limit orders, etc.</p><p><br></p><h3>6. If There Is No Open Position, the Close Order Will Be Canceled</h3><p>Reason: The close order will be canceled when there is no open position.<br>Scenario: If a user places a close order and the original open position is liquidated, the close order will be automatically canceled.</p><p><br></p><h3>7. Batch Cancellation of Take Profit and Stop Loss Orders During Forced Liquidation</h3><p>Reason: Batch cancellation of take profit and stop loss orders during forced liquidation.<br>Scenario: After a position is forcibly liquidated, take profit and stop loss orders will be canceled.</p><p><br></p><h3>8. No Matching Counterparty Order Within Price Protection Range</h3><p>Reason: No matching counterparty order within the 5% price protection range<br>Scenario: BYDFi contracts have a 5% price protection mechanism, meaning that the price of buy orders cannot exceed the price = mark price + mark price x 5%, and the price of sell orders cannot exceed the price = mark price - mark price x 5%. If the order price exceeds this range, the order will be canceled. This mechanism effectively reduces position risk in a complex market environment. </p><p><br></p><h3>9. Conditional Order Canceled Due to Insufficient Margin</h3><p>Reason: When a conditional order is triggered and generates an active order, it will be automatically canceled if there is insufficient order margin.<br>Scenario: A "conditional" order can help set take profit/stop loss. When the market price reaches the specified trigger price, the order will be activated and enter the market as a limit order or a market order. It should be noted that if the available balance in the user's contract account is insufficient to cover the position margin when the conditional order is triggered, the conditional order will be canceled by the system. </p><p><br></p><h3>10. Unfulfilled Orders Canceled When Reducing Position with Insufficient Execution Quantity</h3><p>Reason: When reducing a position, if the final executed position quantity is insufficient, the remaining unfulfilled orders will be canceled.<br>Scenario: When holding a position, if a user places a reduction order but the final executed position quantity is insufficient, the remaining unfulfilled orders will be canceled. For example, if User A currently holds 5 long positions and places an order to reduce 3 short positions, but later closes 4 positions, leaving 1 long positions remaining, the original order to reduce 3 short positions will be canceled.</p><p><br></p><h3>11. Order Cancellation Triggered by Zero Position Quantity or Direction Change</h3><p>Reason: Order cancellation is triggered when the position quantity becomes zero or the position direction changes.<br>Scenario: This means that if the current position is closed or the user submits a reduction order for the contract that exceeds the current position quantity, causing the position direction to reverse, the active take profit/stop loss orders or the take profit/stop loss orders on the position will be canceled.</p><p><br></p><h3>12. Order Cancellation Due to Discrepancy Detected by Matching Engine</h3><p>Reason: The matching engine detects a discrepancy between zero frozen orders and position quantity, resulting in order cancellation.<br>Scenario: A trader holds a long position of 20 contracts and places a reverse order to sell 25 contracts. The matching engine, upon receiving the reverse order, checks for consistency between the zero frozen orders and the current position quantity. Meanwhile, the trader executes another trade that closes 15 of the original 20 long contracts. The matching engine detects a discrepancy as the position quantity has changed. Since the number of zero frozen orders (20) no longer matches the remaining position quantity (5), the matching engine cancels the portion of the reverse order that exceeds the updated position quantity, resulting in an automatic cancellation of 15 contracts from the reverse order.</p><p><br></p><h3>13. FOK Order Not Filled and Automatically Canceled</h3><p>Reason: FOK order was not immediately filled and was automatically canceled.</p><p>Scenario: A trader places a Fill-or-Kill (FOK) order to buy 10 BTC at a specific price. The FOK order requires that the entire order quantity be filled immediately; otherwise, it will be canceled. Upon submission, the market does not have enough BTC available at the specified price to fulfill the entire order. As a result, the FOK order is not immediately filled and is automatically canceled by the system.</p>

Why Was My Order Canceled?

Why Was My Order Canceled?｜BYDFi Help Center

<p><strong>Compound Interest without a Margin Requirement</strong><img src="https://support.bydfi.com/hc/article_attachments/10976777822991" alt="" data-href="" style=""/>Leveraged tokens have the characteristic of compounding. If the user purchases a leveraged token that generates a floating profit (the floating profit before rebalancing), the earnings will be added to the principal in the next rebalance, which means adding 3 times the floating profit position, resulting in a compounding pattern. Therefore, the user’s position in the elevated token product will increase, compounding the gains.</p><p><strong>With the Advantage of Leverage While Minimizing the Risk of Liquidation</strong><img src="https://support.bydfi.com/hc/article_attachments/10976777823631" alt="" data-href="" style=""/>Leveraged tokens come with their own risk control mechanism. For instance, if BTC falls by 33%, a BTC contract of perpetual purchased with 3X leverage will be liquidated. Undoubtedly, this long position will be forced to close, and nothing will be left.<br>However, if the user buys the leveraged token product and does three times longer with the underlying asset of BTC (BTC3L), the leveraged BTC3L will be rebalanced, and the position will be adjusted according to the market decline to avoid liquidation. Even if the BTC price drops by 33%, the user's position still has remaining assets, and there is no liquidation. <a href="https://www.bydfi.com/server/en/support/PRODUCT_DESCRIPTION/articles/w0jvdcouytej" target="_blank">What is Leveraged Token Rebalancing?</a></p><p><strong>Fixed Leverage</strong><img src="https://uploads.bydfi.in/events/cmsBYD.1743140365372.image.png" alt="BYD.1743140365372.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1743140365372.image.png" style=""/></p><p>Compared to the leverage of futures products in the traditional market, which may be affected by price changes, the leverage of the leveraged tokens can be fixed as much as possible through the price rebalancing mechanism. Such rebalancing allows users who are busy and do not have time to keep an eye on the market to stay within their original investment plan.<br>When the market is unilateral, the advantages of leveraged tokens are most obvious; when the market is oscillating in both directions, it becomes less favorable.<br>Risk warning: Leveraged token products are leveraged and fluctuate widely. Please be familiar with the trading rules and participate with caution.</p>

Advantages of Leveraged Tokens

Advantages of Leveraged Tokens｜BYDFi Help Center

<p>Leveraged tokens are a type of financial derivative similar to leveraged trading and are popular in the traditional market. Like conventional leveraged trading products, leveraged tokens form their own price system based on the price of the underlying asset multiplied by a certain ratio (e.g., three times). There is no time limit for leveraged tokens, and the price will not go to zero, which greatly avoids the risk of liquidation in leveraged trading. </p><p><strong>Leveraged Tokens Characteristics:</strong><img src="https://uploads.bydfi.in/events/cmsBYD.1743133312678.image.png" alt="BYD.1743133312678.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1743133312678.image.png" style="width: 100%;"/></p><p>Users can buy and sell leveraged tokens in the secondary market at a limit or market price using spot aggregation, and the purpose of leveraged trading can be achieved without margin. </p><p><strong>Naming Rules:</strong></p><p><img src="https://uploads.bydfi.in/events/cms1736162474445Q1BvlspMHZOn.png" alt="image.png" data-href="" style="width: 100%;"/></p><p>The name of a leveraged token consists of the name of its underlying asset, the leverage ratio, and the direction of long/short.</p><p>For Example:</p><p>BTC3L is a three-time leveraged long bullish BTC token.</p><p>BTC3S is a three-time leveraged short bearish BTC token.</p><p>When BTC rises 1%, BTC3L rises 3%, and BTC3S falls 3%.</p><p>When BTC falls 1%, BTC3L falls 3%, and BTC3S rises 3%.</p><p><strong>Leveraged Tokens Price:</strong><img src="https://uploads.bydfi.in/events/cms1736162474600r1b06S7avXtx.png" alt="image.png" data-href="" style="width: 100%;"/></p><p>The price of the leverage token is composed of two parts: One is the price in the secondary market, which is determined by the strength of the buying (long) or selling (short) orders. The other part is the net asset value (NAV), which is calculated by tracking the upside and downside of the underlying asset and reflects the true value of the leveraged tokens at a certain multiple at that moment.</p><p>It is recommended that users avoid unnecessary losses when buying/selling leveraged tokens at prices that do not deviate too much from the NAV.</p><p>For the calculation of NAV, please refer to this article: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/kvamefmzlo8k" target="_blank">Price Mechanism of Leveraged Tokens</a></p><p>Risk warning: Leveraged token products are leveraged and fluctuate widely. Please be familiar with the trading rules and participate with caution.</p>

What Are Leveraged Tokens?

What Are Leveraged Tokens?｜BYDFi Help Center

<h2><strong>Overview</strong></h2><p>A <strong>Limit Order</strong> allows you to buy or sell at a <strong>specific price</strong>, giving you more control over entry and exit points.<br><br>This type of order is ideal for traders who want to <strong>set predefined prices</strong> instead of executing immediately.</p><p><br></p><h2><strong>How to Place a Limit Order on the BYDFi App</strong></h2><h3><strong>1. Go to the Futures Trading Page</strong></h3><p>Log in to your BYDFi account and open the Futures section.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762485971301.image.png" alt="BYD.1762485971301.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762485971301.image.png" style="width: 50%;"/></p><p>Select the trading pair (e.g., BTCUSDT).</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762486023784.image.png" alt="BYD.1762486023784.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762486023784.image.png" style="width: 50%;"/></p><h3><strong>2. Select Limit Order Type</strong></h3><p>In the order type dropdown, choose Limit.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762488929963.image.png" alt="BYD.1762488929963.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762488929963.image.png" style="width: 50%;"/></p><p>Set your leverage — BYDFi supports up to 200x leverage (varies by asset).</p><p>Your margin requirement adjusts based on leverage. Example: 20x leverage = 20% margin</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762489029996.image.png" alt="BYD.1762489029996.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762489029996.image.png" style="width: 50%;"/></p><p><br></p><h3><strong>3. Set Order Price and Amount</strong></h3><p>Enter your desired Limit Price — the price at which you want your order to be executed.</p><p>Input the order amount (in USDT or contract units).</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762489178251.image.png" alt="BYD.1762489178251.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762489178251.image.png" style="width: 50%;"/></p><p><br></p><h3><strong>4. Confirm and Wait for Execution</strong></h3><p>Click Buy/Long or Sell/Short.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762489222530.image.png" alt="BYD.1762489222530.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762489222530.image.png" style="width: 50%;"/></p><p>The order remains pending until the market reaches your limit price.</p><p>You can check it in Open Orders section</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762489300099.image.png" alt="BYD.1762489300099.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762489300099.image.png" style="width: 50%;"/></p><h2><strong>Tips for Limit Orders</strong></h2><ul><li>Best for strategic entries and avoiding slippage.</li><li>Use in combination with Stop-Limit Orders for better risk management.</li><li>Can help capture precise price levels during market retracements.</li></ul><p><br></p><h2><strong>Key Takeaways</strong></h2><table style="width: auto;"><tbody><tr><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Feature</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Limit Order</th></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Execution</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Only when price reaches your set level</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Ideal For</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Planned entries/exits</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Risk</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">May not execute if price never reaches target</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Control Over Price</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">✅ Full control</td></tr></tbody></table><p><br></p>

How to Place a Limit Order on BYDFi Futures (APP)

<p><img src="https://uploads.bydfi.in/events/cms/BYD.1762759775093.image.png" alt="BYD.1762759775093.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762759775093.image.png" style="width: 100%;"/></p><h2>BYDFi Card – Frequently Asked Questions (FAQ)</h2><p><br></p><h3>1. Card Fees</h3><table style="width: 100%;"><tbody><tr><th colspan="1" rowspan="1" width="290.58" style="text-align: center;">Fee Type</th><th colspan="1" rowspan="1" width="245.24" style="text-align: center;">Virtual Card</th><th colspan="1" rowspan="1" width="749.14" style="text-align: center;">Notes</th></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Issuance Fee</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">0 USDT/card</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">• VIP level &lt; 2: Only 1 card allowed <br>• VIP level ≥ 2: Up to 3 cards allowed (subject to approval)</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Monthly Fee</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">1 USD/card</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">• Automatically deducted at the start of each month<br>• VIP level ≥ 2: Monthly fee waived for up to 3 cards</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Crypto Conversion Fee</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">1%</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">• Minimum conversion amount: 5 USDT<br>• Convert crypto to USDT first, then to USD<br>• 1% fee applies to conversion in; 0% for conversion out</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">FX Fee</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">1%</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">• No fee for USD-denominated transactions<br>• 1% fee for other currencies</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">ATM Withdrawal Fee</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Not applicable</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;"></td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Refund Handling Fee</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">50 USDT/transaction</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Please contact customer support for assistance</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Card Closure Fee</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">None</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;"></td></tr></tbody></table><p><br></p><h3>2. Supported Cryptocurrencies</h3><ul><li>Currently, only USDT is supported for transfers to the Card account.</li><li>This is a USD-denominated card and can be used globally anywhere Visa is accepted.</li></ul><p><br></p><h3>3. Card Type</h3><p>The BYDFi Card is a Debit card with the Visa logo. Please ensure sufficient balance in your card account before making any payments.</p><p><br></p><h3>4. Supported Payment Methods</h3><ul><li>Compatible with major payment systems: Google Pay, PayPal, POS, etc.</li><li>Can be linked to Uber or Grab, subject to each platform’s risk control policies.</li></ul><p><br></p><h3>5. Withdrawal Limitations</h3><ul><li>Virtual cards do not support ATM withdrawals.</li></ul><p><br></p><h3>6. Monthly Fee Policy</h3><ul><li>Monthly fees are automatically deducted at the start of each month.</li><li>If deduction fails, the amount will be reattempted in the following month.</li><li>For closure-related terms, please refer to the <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/grvjerzcc8bu?title=BYDFi+Card+Terms+of+Use" target="_blank">« BYDFi Card Terms of Use »</a>.</li></ul><p><br></p><h3>7. Card Activation & Delivery</h3><ul><li>Virtual cards are activated instantly—no setup required.</li></ul><p><br></p><h3>8. Card Usage Scope </h3><table style="width: 100%;"><tbody><tr><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Card Type</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Online Payment</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">In-store Payment</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">ATM Withdrawal</th></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Virtual Card</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">✅</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">✅</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">❌</td></tr></tbody></table><p><br></p><h3>9. Card Validity & Renewal </h3><ul><li>Card validity: 3 years (36 months) </li><li>For virtual cards, the card number remains the same upon expiry. The system will automatically update the CVV and expiration date 2 weeks prior to expiry. </li></ul><p><br></p><h3>10. Billing Management </h3><ul><li>All billing information is updated in real-time by a third-party system. </li><li>Users can view up to 3 months of transaction history via their personal account. </li></ul><p><br></p><h3>11. Card Freezing </h3><ul><li>Users can manually freeze their cards via account settings. </li><li>During the freeze period, all payments are disabled. </li><li>Monthly fees will still be charged while the card is frozen.</li><li>Internal transfers (e.g., from Spot Wallet to Card Wallet) remain available during this period. </li></ul><p><br></p><h3>12. Card Cancellation Policy </h3><p><strong>For VIP &lt; 2: </strong></p><ul><li>If the card balance is insufficient for monthly fee deductions for 3 consecutive months, the card will be automatically canceled. </li></ul><p><strong>For VIP ≥ 2 with card balance &lt; 1 USDT:</strong><br><br>The system will evaluate the following:</p><ul><li>Has there been any top-up in the past 12 months?</li><li>Are there any transaction records?</li><li>Are there any monthly fee deductions recorded?</li><li>If all criteria are unmet, the system will auto-transfer the remaining balance and cancel the card.</li></ul><p>Users may also manually cancel the card at any time.</p><p><br></p><h3>13. Common Payment Failures</h3><ul><li>Insufficient balance</li><li>Exceeded spending limits (per transaction or daily)</li><li>3DS authentication not completed</li><li>Mismatch between payment platform billing address and the one used during card application</li></ul><p><br></p><p>If you have any further questions, feel free to <a href="mailto:cs@bydfi.com" target="_blank">contact our Customer Support team</a>. We are here to help.</p>

BYDFi Card FAQ

<h2><strong>Overview</strong></h2><p>On <strong>BYDFi Futures</strong>, traders can open <strong>Long</strong> or <strong>Short</strong> positions using <strong>Market Orders</strong> or <strong>Limit Orders</strong>.</p><p>A <strong>Market Order</strong> executes immediately at the <strong>best available price</strong>, making it ideal for traders who want to enter or exit a position quickly.</p><p>You can select your <strong>leverage</strong>, specify your <strong>order size</strong> (in USDT or contract units), and choose whether to go <strong>Long</strong> (buy) or <strong>Short</strong> (sell).</p><p><br></p><h2><strong>How to Place a Market Order on the BYDFi APP</strong></h2><h3><strong>1. Go to the Futures Trading Page</strong></h3><p>Log in to your BYDFi account and navigate to the Futures tab.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762484914104.image.png" alt="BYD.1762484914104.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762484914104.image.png" style="width: 50%;"/></p><p>Choose the desired trading pair (e.g., BTCUSDT, ETHUSDT).</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762484971285.image.png" alt="BYD.1762484971285.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762484971285.image.png" style="width: 50%;"/></p><h3><strong>2. Select Market Order Type</strong></h3><p>In the order type selector, choose Market.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762485019392.image.png" alt="BYD.1762485019392.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762485019392.image.png" style="width: 50%;"/></p><p>Set your leverage by adjusting the slider or entering a custom multiplier (up to 200x, depending on the pair). Example: With 20x leverage, only 5% of your position value is used as margin.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762485048278.image.png" alt="BYD.1762485048278.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762485048278.image.png" style="width: 50%;"/></p><h3><strong>3. Enter Order Details</strong></h3><p>Enter your order amount — you can toggle between USDT or the underlying asset (e.g., BTC, ETH).</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762485250346.image.png" alt="BYD.1762485250346.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762485250346.image.png" style="width: 50%;"/></p><h3><strong>4. Confirm and Execute</strong></h3><p>Choose your position direction: Long (Buy) — If you believe the price will rise. Short (Sell) — If you expect the price will fall.</p><p>A pop-up will confirm “Order Placed Successfully.”</p><p>Since this is a Market Order, it will execute immediately at the best available price.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1762485308549.image.png" alt="BYD.1762485308549.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1762485308549.image.png" style="width: 50%;"/></p><p><br></p><h2><strong>Tips for Market Orders</strong></h2><ul><li>Use Market Orders for fast entries in volatile markets.</li><li>Be mindful of slippage during periods of high volatility.</li><li>Maintain sufficient margin balance to avoid liquidation.</li></ul><p><br></p><h2><strong>Key Takeaways</strong></h2><table style="width: auto;"><tbody><tr><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Feature</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Market Order</th></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Execution Speed</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Instant (at best market price)</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Ideal For</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Quick entry or exit</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Risk</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Prone to slippage</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Control Over Price</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">❌ No control</td></tr></tbody></table><p><br></p>

How to Place a Market Order on BYDFi Futures (APP)

<p><img src="https://uploads.bydfi.in/events/cmsBYD.1736309893040.image.png" alt="BYD.1736309893040.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1736309893040.image.png" style="width: 100%;"/></p><h2>Overview</h2><p>To ensure smooth deposits when using <strong>Buy Crypto</strong>, users must complete <strong>KYC (identity verification)</strong> on <strong>BYDFi</strong> and with our <strong>third-party payment providers</strong>.</p><p>After verification, crypto is transferred directly to your BYDFi account—normally within <strong>2 to 3 hours</strong>.</p><p>If you have not received your funds after 24 hours, please check the instructions in the email from the provider.</p><p>If you still experience issues, please contact the <strong>service provider’s customer support</strong> following the steps below.</p><p><br></p><h2>General Information</h2><h3>1. Is “Buy Crypto” handled by BYDFi?</h3><p>No. All fiat transactions are processed entirely by third-party service providers.</p><h3>2. Which providers support Buy Crypto on BYDFi?</h3><p>Current partners include <strong>Banxa, Transak, Mercuryo, Coinify, Pix, Paybis, and Legend Trading.</strong></p><h3>3. Which fiat currencies are accepted?</h3><p>Over <strong>50 fiat currencies</strong> are supported, including USD, EUR, AUD, CAD, CHF, and many others.</p><h3>4. Are there deposit limits?</h3><p>Yes. After selecting a currency and entering an amount, you will see the minimum and maximum purchase limits displayed.</p><h3>5. What payment methods are available?</h3><p>Electronic payment, Visa/Mastercard credit or debit cards, and cash deposits (in certain regions). For details, visit each provider’s official website.</p><h3>6. Are there transaction fees?</h3><p>Yes. Each provider displays its own fees on the checkout page.</p><h3>7. Does BYDFi earn fees from these transactions?</h3><p>No. BYDFi does not profit from user fees.</p><p><br></p><h2>Rates and Processing Time</h2><h3>1. Why does the final quote differ from BYDFi’s displayed price?</h3><p>Prices shown on BYDFi are provided by third parties for reference only and may differ due to market fluctuations or rounding.</p><h3>2. Why is my exchange rate different?</h3><p>Rates on BYDFi are static snapshots and may not reflect live market changes. Check the provider’s site for final rates.</p><h3>3. How long does it take for crypto to arrive?</h3><p>Usually <strong>2–10 minutes</strong> after purchase. Delays can occur depending on network congestion or provider processing. New users may experience up to 24 hours.</p><p><br></p><h2>Troubleshooting</h2><h3>1. I haven’t received my crypto—what should I do?</h3><p>Common reasons:</p><ul><li>Incomplete KYC submission &nbsp; &nbsp; </li><li>Payment failed</li></ul><p>If you don’t see your crypto within 2 hours, contact the provider directly.</p><p>For BYDFi assistance, provide your <strong>TXID (transaction hash)</strong> from the provider.</p><h3>2. What if I have payment issues while buying crypto?</h3><p>Contact the provider’s customer service immediately.</p><h3>3. Does BYDFi store my personal or card information?</h3><p>No. All data is handled by third-party providers. Refer to each provider’s privacy policy.</p><h3>4. Where can I see my past Buy Crypto transactions?</h3><p>Go to <strong>My Assets → Fiat History</strong> to view records of fiat deposits.</p><p><br></p><h2>Verification and Restrictions</h2><h3>1. Do I need to complete KYC on BYDFi?</h3><p>Yes, KYC is required before depositing.</p><h3>2. Do I need to do KYC with the provider?</h3><p>Yes. Each third-party provider requires KYC before depositing.</p><h3>3. Are any countries restricted?</h3><p>Restrictions vary by provider. Please contact the provider for confirmation.</p><p><br></p><h2>Transaction Status and Records</h2><table style="width: auto;"><tbody><tr><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Status</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Description</th></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Pending</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Deposit submitted; awaiting payment or verification.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Paid</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Fiat payment completed; crypto pending transfer.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Completed</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Crypto successfully transferred to BYDFi account.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Cancelled</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Transaction failed or timed out, cancelled by user or rejected by provider.</td></tr></tbody></table><p>If your deposit does not appear in history, you may have deposited directly on the provider’s site instead of through BYDFi’s Buy Crypto page.</p><p><br></p><h2>Fiat and Deposit Options</h2><p>You may use a currency outside your country only if the provider accepts your KYC. Please verify this with the provider.</p><p><br></p><h2>Customer Support Contacts</h2><ul><li>Banxa: Use the live chat on the Buy Crypto checkout page.</li><li>Transak: Click the chat icon in the bottom right corner of their official website.</li><li>Mercuryo: Start a chat via the bottom-right icon on their website.</li><li>Coinify: Start a chat or submit a support request on their site.</li><li>Pix: If you have not received your deposit, contact BYDFi support.</li><li>Paybis / Legend Trading: Contact via their official support portals.</li></ul><p>You can also refer to: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/4ihvkjw0ujyz" target="_blank">How to Contact Customer Support for Crypto Service Providers</a></p><p><br></p><h2>Transaction Limits (by Provider)</h2><ul><li>Transak<strong>:</strong> $1,500 per transaction / $5,000 per day / $28,000 per month / $100,000 per year</li><li>Banxa: <a href="https://support.banxa.com/en/support/solutions/articles/44002190060-is-there-a-minimum-and-maximum-order-value-" target="_blank">Purchase Limit</a></li><li>Coinfy: <a href="https://help.coinify.com/hc/en-us/articles/360013698319-Trading-fees-and-limits" target="_blank">Purchase Limit</a></li><li>Mercuryo: <a href="https://help.mercuryo.io/hc/en-gb/articles/14495506539677-What-are-my-limits-as-a-verified-user-" target="" style="text-align: left;">Purchase Limit</a></li><li>PIX: <a href="https://www.bcb.gov.br/en/financialstability/pixfaqen" target="" style="text-align: left;">Purchase Limit</a></li><li>Paybis: <a href="https://paybis.com/faq/" target="_blank">Purchase Limit</a></li><li>Legend Trading: <a href="https://support.legendtrading.com/hc/en-us/articles/4898225671707--What-is-the-minimum-and-maximum-trade-size" target="_blank">Purchase Limit</a></li></ul><p><br></p><p>Happy Trading!</p>

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