<p>Creating a BYDFi account is quick and straightforward. You can register using your email, mobile number, Google, Telegram or Apple account. Follow the steps below to get started on your crypto trading journey.</p><p><br></p><h2>📝 Registration Options</h2><p>Users can sign up for a BYDFi account using one of the following methods:</p><ul><li>Email</li><li>Mobile number</li><li>Google account</li><li>Telegram account</li><li>Apple ID</li></ul><p><br></p><h2>📧 Email Registration</h2><h3>1. Enter Your Details</h3><p>Go to the <strong>Sign Up</strong> page and choose <strong>Email Registration</strong>.</p><ul><li>Enter your email address</li><li>Create a secure login password</li><li>(Optional) Enter a referral code if you have one </li><li>Click <strong>Sign Up</strong> to proceed.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753265858628.image.png" alt="BYD.1753265858628.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753265858628.image.png" style="width: 100%;"/></p><h3>2. Verify Your Email</h3><p>Check your inbox for a 6-digit verification code.</p><ul><li>Enter the code on the website</li><li>Click <strong>Confirm</strong></li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753263374913.image.png" alt="BYD.1753263374913.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753263374913.image.png" style="width: 100%;"/></p><h3>✅ Registration Complete</h3><p>🎉 Congratulations! Your BYDFi account has been successfully created using your email.</p><p><br></p><h2>📱 Mobile Registration</h2><h3>1. Enter Your Details</h3><p>Select <strong>Mobile Registration</strong> on the Get Started page.</p><ul><li>Enter your mobile number (Remove the leading "0" if present)</li><li>Set your login password</li><li>(Optional) Input your referral code </li><li>Click <strong>Sign Up</strong> to continue.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753265935006.image.png" alt="BYD.1753265935006.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753265935006.image.png" style="width: 100%;"/></p><h3>2. Verify Your Mobile Number</h3><ul><li>Enter the 6-digit verification code sent via SMS</li><li>Click Confirm</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753263642317.image.png" alt="BYD.1753263642317.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753263642317.image.png" style="width: 100%;"/></p><h3>✅ Registration Complete</h3><p>🎉 Congratulations! Your BYDFi account has been successfully created using your mobile number.</p><p><br></p><h2>Google, Telegram, or Apple ID Registration</h2><p>You can also quickly register using:</p><ul><li>Google Account</li><li>Telegram Account</li><li>Apple ID</li></ul><p>Just tap the icon of your preferred method on the sign-up page and follow the prompts to authorize and create your account instantly.<img src="https://uploads.bydfi.in/events/cms/BYD.1753321484332.image.png" alt="BYD.1753321484332.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753321484332.image.png" style="width: 100%;"/></p><h2>⚠️ Important Notes</h2><ul><li>Each email or mobile number can only be associated with one BYDFi trading account.</li><li>Multiple account creation is not permitted under BYDFi’s policy.</li><li>Ensure your password is strong and stored securely.</li></ul>

How to Register Account on BYDFi (PC)

<p>Want to start trading crypto on BYDFi? This guide will walk you through how to register an account using your email, phone number, Google account, Telegram, or Apple ID directly through the BYDFi mobile app.</p><p><br></p><h2>📱 How to Access the Sign-Up Interface on the BYDFi App</h2><h3>1. Launch the BYDFi App and Tap “Sign Up / Log In”</h3><ul><li>After opening the BYDFi app, tap the Sign Up / Log In button located at the center of the screen.</li><li>You can download the BYDFi app from <a href="https://play.google.com/store/apps/details?id=com.bydfi.app" target="_blank">Google Play</a> or the <a href="https://apps.apple.com/us/app/bydfi-buy-btc-eth-doge/id6444251506" target="_blank">App Store.</a></li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753320176924.image.png" alt="BYD.1753320176924.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753320176924.image.png" style="width: 50%;"/></p><p><br></p><h3>2. Tap “Sign Up” in the Upper Right Corner</h3><p>On the login screen, tap the Sign Up option in the top-right corner to begin the registration process.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753320216926.image.png" alt="BYD.1753320216926.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753320216926.image.png" style="width: 50%;"/></p><p><br></p><h3>3. Select a Registration Method</h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753320276502.image.png" alt="BYD.1753320276502.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753320276502.image.png" style="width: 50%;"/></p><p>Choose your preferred registration method:</p><ul><li>Email</li><li>Phone Number</li><li>Google Account</li><li>Telegram</li><li>Apple ID</li></ul><p>Each method offers a quick and secure way to create your BYDFi account.</p><p><br></p><h3>Email Registration</h3><p>1. Enter your email address.</p><p>2. Set a secure login password.</p><p>3. Enter an invitation code. (Optional)</p><p>4. Tap <strong>Register</strong> to receive a verification code via email.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753320456640.image.png" alt="BYD.1753320456640.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753320456640.image.png" style="width: 50%;"/></p><p>5. Enter the verification code you received.</p><p>6. Tap <strong>Register</strong> again to complete the registration.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753320523798.image.png" alt="BYD.1753320523798.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753320523798.image.png" style="width: 50%;"/></p><p><br></p><h3>Phone Registration</h3><p>1. Select your country/region and enter your phone number.</p><p>2. Set your password.</p><p>3. Enter an invitation code. (Optional)</p><p>4. Tap <strong>Register</strong> to receive an SMS verification code.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753320693216.image.png" alt="BYD.1753320693216.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753320693216.image.png" style="width: 50%;"/></p><p>5. Enter the SMS code you received.</p><p>6. Tap <strong>Register</strong> to finish registering.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753320752978.image.png" alt="BYD.1753320752978.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753320752978.image.png" style="width: 50%;"/></p><p><br></p><h3>Google, Telegram, or Apple ID Registration</h3><p>You can also quickly register using:</p><ul><li>Google Account</li><li>Telegram Account</li><li>Apple ID</li></ul><p>Just tap the icon of your preferred method on the sign-up page and follow the prompts to authorize and create your account instantly.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753320809298.image.png" alt="BYD.1753320809298.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753320809298.image.png" style="width: 50%;"/></p><p><br></p><h2>⚠️ Important Notes</h2><ul><li>Each email or mobile number can only be associated with one BYDFi trading account.</li><li>Multiple account creation is not permitted under BYDFi’s policy.</li><li>Ensure your password is strong and stored securely.</li></ul><h2><br>📺 Watch the Video Tutorial</h2><p>👉 <a href="https://youtu.be/4xcnClcZITg" target="_blank">YouTube Tutorial</a></p>

How to Register Account on BYDFi (APP)

<p>Want a fast and secure way to log in to your BYDFi account on a computer? If you’ve already downloaded the BYDFi app on your mobile device, you can easily log in to the web version by scanning a QR code.</p><p>Follow the steps below to access your account quickly and safely.</p><p><br></p><h2>How to Use the QR Code to Log In to Your BYDFi Account</h2><h3>1. Go to the BYDFi Login Page on Your PC</h3><ul><li>Open <a href="https://www.bydfi.com/en" target="_blank">BYDFi's official website</a> in your web browser.</li><li>Click the QR Code icon on the login page to generate a unique login QR code.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753260757812.image.png" alt="BYD.1753260757812.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753260757812.image.png" style="width: 100%;"/></p><h3>2. Open the BYDFi App on Your Mobile Device</h3><ul><li>Click on the profile icon in the upper-right corner of the homepage</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753260883268.image.png" alt="BYD.1753260883268.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753260883268.image.png" style="width: 50%;"/></p><ul><li>Tap the scan icon</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753260927568.image.png" alt="BYD.1753260927568.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753260927568.image.png" style="width: 50%;"/></p><p><br></p><h3>3. Scan the QR Code and Confirm Login</h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753261007683.image.png" alt="BYD.1753261007683.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753261007683.image.png" style="width: 100%;"/></p><ul><li>Ensure the app has camera access enabled on your phone.</li><li>Point your camera at the QR code displayed on your PC screen.</li><li>Once scanned, a prompt will appear — tap <strong>Authorize Login</strong> to complete the process.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753261128665.image.png" alt="BYD.1753261128665.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753261128665.image.png" style="width: 50%;"/></p><p><br></p><h2>Don’t Have the BYDFi App Yet?</h2><p>Download it now for the best trading experience:</p><ul><li style="text-align: start;"><a href="https://play.google.com/store/apps/details?id=com.bydfi.app" target="_self">Google Play</a></li><li style="text-align: start;"><a href="https://apps.apple.com/us/app/id6444251506" target="_self">App Store</a></li></ul>

How to Log In to BYDFi on Your PC Using a QR Code

Use QR Code to Log In to Your BYDFi Account

<p>Forgot your BYDFi login password? Don’t worry — you can easily reset it through the app. Follow the steps below to securely regain access to your account.</p><p><span style="color: var(--spec-brand-font-color);">🔒 </span><span style="color: var(--spec-brand-font-color);"><strong>Important: Withdrawals will be temporarily disabled for 24 hours after you change your password to protect your account and assets.</strong></span></p><p><br></p><h2 style="text-align: start;">How to Reset Your Password on the BYDFi App</h2><h3>1. Go to the Login Page</h3><ul><li>Open the BYDFi App.</li><li>Tap Sign Up / Log In to access the login screen.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753259229852.image.png" alt="BYD.1753259229852.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753259229852.image.png" style="width: 50%;"/></p><p><br></p><h3>2. Tap on "Forgot Password"</h3><ul><li>On the login page, tap Forgot Password.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753259267677.image.png" alt="BYD.1753259267677.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753259267677.image.png" style="width: 50%;"/></p><p><br></p><h3>3. Enter Your Registered Email or Phone Number</h3><ul><li>Enter the email address or mobile number you used when creating your account.</li><li>Tap Send Code to receive a verification code via email or SMS.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753259300258.image.png" alt="BYD.1753259300258.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753259300258.image.png" style="width: 50%;"/></p><p><br></p><h3>4. Verify Your Identity</h3><ul><li>Enter the verification code you received.</li><li>Once verified, proceed to the next step.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753259193174.image.png" alt="BYD.1753259193174.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753259193174.image.png" style="width: 50%;"/></p><p><br></p><h3>5. Set a New Password</h3><ul><li>Create a new secure password.</li><li>Confirm and submit to complete the password reset process.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753259357149.image.png" alt="BYD.1753259357149.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753259357149.image.png" style="width: 50%;"/></p><p style="text-align: start;"><br></p><h2>What to Do If You Don't Receive the SMS Verification Code?</h2><p>If you're unable to receive the SMS verification code:</p><ul><li>Check your signal and ensure your phone has proper network coverage.</li><li>Wait a few minutes and try resending the code.</li><li>Avoid frequent requests, as multiple attempts can lead to delays.</li><li><a href="mailto:cs@bydfi.com" target="_blank">Contact BYDFi Support</a> if the issue persists.</li></ul><p>👉 &nbsp;See this guide: <a href="https://www.bydfi.com/en/support/FAQS/articles/bddz1z4mfwmo" target="_blank">What Should I Do If I Can't Receive the SMS Verification Code?</a></p><p><br></p><h2>Lost Access to Google Authenticator?</h2><p>If you’ve lost your Google Authenticator and cannot log in:</p><ul><li>Provide your identity verification documents and complete the necessary security checks.</li><li>Once verified, you can disable 2FA and reset your password.</li></ul><p>👉 &nbsp;See this guide: <a href="https://www.bydfi.com/en/support/FAQS/articles/nyzil08mjvrl" target="_blank">Losing Your Google Authenticator on BYDFi</a></p><p><br></p><p>By following these steps, you’ll be able to recover your BYDFi account and restore access quickly and securely.</p>

How to Retrieve Your BYDFi Account Password (APP)

Retrieve Your Account Password (APP)

<p>Forgot your BYDFi password? Follow this step-by-step guide to reset your account password safely and securely through the website on your desktop (PC).</p><p><span style="color: var(--spec-brand-font-color);">🔒 Important: Withdrawals will be temporarily disabled for 24 hours after you change your password to protect your account and assets.</span></p><p><br></p><h2>How to Reset Your Password on BYDFi</h2><h3>1. Go to the Login Page</h3><p>Navigate to the <a href="https://www.bydfi.com/en" target="_blank">BYDFi website</a> and click <strong>"Forgot Password?"</strong> on the login screen.<img src="https://uploads.bydfi.in/events/cms/BYD.1753257250203.image.png" alt="BYD.1753257250203.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753257250203.image.png" style="width: 100%;"/></p><h3>2. Enter Your Registered Email or Phone</h3><p>Type in the email address or phone number associated with your BYDFi account. Click <strong>Next</strong><img src="https://uploads.bydfi.in/events/cms/BYD.1753257291381.image.png" alt="BYD.1753257291381.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753257291381.image.png" style="width: 100%;"/></p><h3>3. Verify Your Identity</h3><p>Check your email or SMS for the 6-digit verification code and <strong>enter it on the reset page</strong>.<img src="https://uploads.bydfi.in/events/cms/BYD.1753257383044.image.png" alt="BYD.1753257383044.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753257383044.image.png" style="width: 100%;"/></p><h3>4. Set a New Password</h3><p>Once verified, <strong>create a new strong password</strong>, confirm it, and click <strong>Submit</strong> to complete the process.<img src="https://uploads.bydfi.in/events/cms/BYD.1753257499125.image.png" alt="BYD.1753257499125.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753257499125.image.png" style="width: 100%;"/></p><h2>What to Do If You Don't Receive the SMS Verification Code?</h2><p>If you're unable to receive the SMS verification code:</p><ul><li>Check your signal and ensure your phone has proper network coverage.</li><li>Wait a few minutes and try resending the code.</li><li>Avoid frequent requests, as multiple attempts can lead to delays.</li><li><a href="mailto:cs@bydfi.com" target="_blank">Contact BYDFi Support</a> if the issue persists.</li></ul><p>👉 &nbsp;See this guide: <a href="https://www.bydfi.com/en/support/FAQS/articles/bddz1z4mfwmo" target="_blank">What Should I Do If I Can't Receive the SMS Verification Code?</a></p><p><br></p><h2>Lost Access to Google Authenticator?</h2><p>If you’ve lost your Google Authenticator and cannot log in:</p><ul><li>Provide your identity verification documents and complete the necessary security checks.</li><li>Once verified, you can disable 2FA and reset your password.</li></ul><p>👉 &nbsp;See this guide: <a href="https://www.bydfi.com/en/support/FAQS/articles/nyzil08mjvrl" target="_blank">Losing Your Google Authenticator on BYDFi</a></p><p><br></p><p>By following these steps, you’ll be able to recover your BYDFi account and restore access quickly and securely.</p>

How to Retrieve Your BYDFi Account Password (PC)

Retrieve Your Account Password (PC)

<p>Depositing crypto into your BYDFi account via the mobile app is quick and convenient. However, before transferring any assets from another exchange or external wallet, it’s crucial to confirm that both the cryptocurrency <strong>and the deposit network</strong> are supported by BYDFi.<br><br>Using the wrong network or unsupported tokens can result in <strong>irreversible loss of funds</strong>.</p><p>Follow the steps below to safely deposit crypto to your BYDFi account using the app.</p><p><br></p><h2>📲 How to Deposit Crypto on the BYDFi App</h2><h3>1. Log In and Access the Deposit Feature</h3><ul><li>Open the BYDFi app and log in to your account.</li><li>From the homepage, tap Deposit.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753255205299.image.png" alt="BYD.1753255205299.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753255205299.image.png" style="width: 50%;"/></p><p><br></p><h3>2. Choose the Cryptocurrency</h3><ul><li>Use the list or search field to select the cryptocurrency you wish to deposit (e.g., BTC, ETH, USDT).</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753255282661.image.png" alt="BYD.1753255282661.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753255282661.image.png" style="width: 50%;"/></p><p><br></p><h3>3. Select the Correct Deposit Network</h3><ul><li>Some coins support multiple blockchain networks (e.g., USDT is available on ERC-20, TRC-20, and BEP-20).</li><li>Make sure the network you select is supported by BYDFi and matches the one used by your sending wallet or exchange.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753255322160.image.png" alt="BYD.1753255322160.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753255322160.image.png" style="width: 50%;"/></p><p>⚠️ &nbsp;Depositing to the wrong network may result in lost funds.</p><p><br></p><h3>4. Read Deposit Instructions Carefully</h3><ul><li>Review any warnings or requirements shown on the screen.</li><li>Some cryptocurrencies (such as <strong>XRP, XLM, and EOS</strong>) require additional information, like a Destination Tag or Memo, to ensure successful deposit.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753255466345.image.png" alt="BYD.1753255466345.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753255466345.image.png" style="width: 50%;"/></p><p><br></p><h3>5. Copy the Address or Scan the QR Code</h3><ul><li>Copy the wallet address or tap the QR code to scan it from your external wallet app.</li><li>Always double-check the address and network before sending the crypto.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753256510394.image.png" alt="BYD.1753256510394.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753256510394.image.png" style="width: 50%;"/></p><p><br></p><h2>🔔 Important Reminders</h2><h3>1. Deposit to the Exact Address Shown</h3><p>Only send crypto to the address provided for the selected coin and network. Sending to an incorrect address or unsupported network can cause a permanent loss of assets.</p><h3>2. Confirm the Address Every Time</h3><p>Deposit addresses can update from time to time. Always double-check the address within the BYDFi app before each deposit.</p><h3>3. Some Coins Require Extra Info</h3><p>Cryptos like <strong>XRP, XLM, and EOS</strong> need a <strong>memo or tag</strong> along with the wallet address to complete the deposit successfully.</p><p><br></p><h2>💡 Don’t Have Crypto to Deposit?</h2><p>If you don’t have any crypto assets yet, you can purchase them directly on BYDFi using fiat currency.<br><br>👉 &nbsp;See this guide: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/8vvvdw07sean?title=How+to+Buy+Crypto+with+One-Click+Buy%3F+%28APP%29&recommend=true" target="_blank">How to Buy Crypto with One-Click Buy? (APP)</a></p><p><br></p><h2>▶️ Watch the YouTube Tutorial</h2><p>Prefer a visual walkthrough? Watch our video guide to see exactly how to deposit crypto on the BYDFi app.<br><br>👉 &nbsp;<a href="https://www.youtube.com/watch?v=FUZ62ITCLN0" target="_blank">Watch on YouTube</a></p>

How to Deposit Cryptos to Your BYDFi Account (APP)?

<p style="text-align: start;">To ensure full compliance with international financial regulations and enhance account security, BYDFi may request users to complete <strong>Proof of Address (POA) verification</strong> as part of the identity verification process.</p><p style="text-align: start;">This step confirms your residential address and may be required in addition to basic KYC verification for accessing certain platform features or increasing withdrawal limits.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">📌 What Is Proof of Address Verification?</h2><p style="text-align: start;"><strong>Proof of Address</strong> is the process of verifying your current residential address using an official document. This step helps BYDFi comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring a secure and compliant trading environment.</p><p style="text-align: start;">⚠️ <strong>Please complete KYC verification before starting the Proof of Address process.</strong></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">✅ How to Complete Proof of Address Verification (APP)</h2><h3>1. Log in to Your BYDFi Account</h3><p>Open the BYDFi app, log in to your account, and tap the profile icon in the top-left corner.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638567964.image.png" alt="BYD.1752638567964.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638567964.image.png" style="width: 50%;"/></p><h3>2. Access the Identity Verification Page</h3><p>Tap the <strong>“Standard”</strong> button next to your profile icon to enter the identity verification section.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752639016008.image.png" alt="BYD.1752639016008.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752639016008.image.png" style="width: 50%;"/></p><h3>3. Start the Address Verification Process</h3><p>In the <strong>“Proof of Address”</strong> section, tap the <strong>“Submit”</strong> button to begin.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752639044342.image.png" alt="BYD.1752639044342.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752639044342.image.png" style="width: 50%;"/></p><h3>4. Enter Your Residential Address</h3><p>Fill in your full residential address. After entering the details, the system will direct you to the document upload page.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638661903.image.png" alt="BYD.1752638661903.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638661903.image.png" style="width: 50%;"/></p><h3>5. Upload a Valid Proof of Address Document</h3><p>Tap <strong>“Upload”</strong> under the Proof of Address section to submit a valid document.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638692586.image.png" alt="BYD.1752638692586.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638692586.image.png" style="width: 50%;"/></p><p>You can upload one of the following as proof of your current address:</p><ul><li>Utility bill (electricity, water, gas, etc.)</li><li>Bank statement</li><li>Credit card statement</li><li>Rental agreement</li><li>Mortgage statement</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752638719302.image.png" alt="BYD.1752638719302.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638719302.image.png" style="width: 50%;"></p><p><strong>📌 Document Requirements:</strong></p><ul><li>Must be issued within the last 3 months</li><li>Must clearly display your full name, residential address, and issue date</li><li>Accepted formats: PDF, JPG, or PNG (file size must be under 5MB)</li><li>Screenshots are not accepted</li><li>No marks, edits, or obstructions on the document</li></ul><p style="text-align: start;"><br></p><h3 style="text-align: start;"><strong>6. Submit and Wait for Approval</strong></h3><p style="text-align: start;">After uploading your document, click <strong>“Submit”</strong> to complete the process.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">⏱️ How Long Does Address Verification Take?</h2><p style="text-align: start;">Most Proof of Address submissions are reviewed and approved within <strong>60 minutes</strong>, but in some cases, it may take longer depending on the quality of the uploaded document.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">💬 Need Help?</h2><p style="text-align: start;">If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p style="text-align: start;"><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li style="text-align: start;"><a href="https://www.bydfi.com/en/support/FAQs/articles/0w1pw4tmxylk?title=How+to+Contact+BYDFi+Online+Customer+Service+%28APP%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li style="text-align: start;">Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p style="text-align: start;">We’re here to help you complete your verification smoothly and securely.</p>

How to Complete Proof of Address Verification on BYDFi (APP)

<h2>🔒 Why Do I Need to Complete Identity Verification?</h2><p>Completing <strong>KYC (Know Your Customer)</strong> verification is a crucial step to protect your account and comply with global regulations. It helps prevent <strong>fraud, identity theft, money laundering</strong>, and <strong>terrorist financing</strong>.</p><p>Once your KYC verification is approved, you’ll unlock full access to all BYDFi platform features, including:</p><ul><li>Fiat deposits and crypto withdrawals</li><li>Higher withdrawal limits</li><li>Participation in promotions and trading activities</li></ul><p><br></p><h2>✅ How to Complete KYC Verification (PC)</h2><h3><strong>1. Go to Identity Verification</strong></h3><p>Log in to your account and click <strong>"Identity Verification"</strong> from the menu.<img src="https://uploads.bydfi.in/events/cms/BYD.1752556870599.image.png" alt="BYD.1752556870599.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752556870599.image.png" style="width: 100%;"/></p><h3><strong>2. Start the Verification Process</strong></h3><p>Under <strong>Proof of Identity</strong>, click the <strong>“Verify”</strong> button to begin uploading your documents and completing the required steps.<img src="https://uploads.bydfi.in/events/cms/BYD.1752554346015.image.png" alt="BYD.1752554346015.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752554346015.image.png" style="width: 100%;"/></p><h3><strong>3. Fill in Personal Information and Upload Documents</strong></h3><ul><li>Select your country/region</li><li>Enter your first name and last name</li><li>Follow the instructions to upload your identity document (passport, ID card, or driver’s license)</li></ul><p>After submitting your information, the system will begin the review process automatically.<img src="https://uploads.bydfi.in/events/cms/BYD.1752554554090.image.png" alt="BYD.1752554554090.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752554554090.image.png" style="width: 100%;"/></p><h2>📍 Frequently Asked Questions</h2><h3>⏱️ How long does KYC verification take?</h3><p>KYC applications are typically reviewed <strong>within 1 hour</strong>, but the actual processing time may vary depending on the quality of the submitted documents and upload status.</p><p><br></p><h3>📋 What types of identity documents can I upload?</h3><p>You may upload one of the following valid documents:</p><ul><li>A valid <strong>passport</strong></li><li>A <strong>government-issued ID card</strong></li><li>A valid <strong>driver’s license</strong></li></ul><p>Please ensure the document is in <strong>color</strong>, and all information is <strong>clearly visible and unobstructed</strong>.</p><p><br></p><h2>💬 Need Help?</h2><p>If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li><a href="https://www.bydfi.com/en/support/FAQs/articles/frdmgq8rtfgj?title=How+to+Contact+BYDFi+Online+Customer+Service+%28PC%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p>We’re here to help you complete your verification smoothly and securely.</p>

How to Complete KYC Verification on BYDFi (PC)

How to Complete KYC Verification (PC)?

<p><img src="https://uploads.bydfi.in/events/cmsBYD.1735814868959.image.png" alt="BYD.1735814868959.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735814868959.image.png" style=""/></p><p><br></p><p><strong>KYC</strong>, short for <strong>Know Your Customer</strong>, is a verification process that helps financial and crypto platforms confirm the identity of their users. It ensures that the personal information provided is accurate, valid, and compliant with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.</p><p><br></p><h2>📌 What Is the Purpose of KYC?</h2><p>KYC is not just a regulatory requirement — it’s also a key measure for protecting user accounts and platform security. By completing KYC verification, platforms can help prevent:</p><ul><li>Fraudulent activities</li><li>Money laundering</li><li>Account misuse</li><li>Identity theft and impersonation</li></ul><p>KYC also contributes to creating a transparent and compliant trading environment.</p><p><br></p><h2>🛡️ Why Do You Need to Complete KYC on BYDFi?</h2><p>To ensure secure and compliant transactions, <strong>BYDFi requires all users who deposit fiat currencies to complete KYC verification before making any withdrawals</strong>.</p><ul><li>If you top up your account using bank transfers or other fiat deposit methods, KYC must be completed before crypto withdrawals are enabled.</li><li>Once submitted, KYC applications are reviewed within 1 hour (typically faster).</li></ul><p><br></p><h2>📄 What Documents Are Required for KYC?</h2><p>To complete the KYC process, you will usually need to provide:</p><ul><li>A valid government-issued ID (passport, national ID card, or driver’s license)</li><li>A selfie or facial recognition for identity match</li><li>Proof of address (such as a utility bill or bank statement — if required)</li></ul><p>Once your KYC is approved, your account will gain full access to key features such as withdrawals, higher withdrawal limits, and participation in platform campaigns.</p><p><br></p><h2>✅ Benefits of Completing KYC Verification</h2><ul><li>Strengthens account security</li><li>Prevents fraud and unauthorized access</li><li>Unlocks fiat deposit and crypto withdrawal functions</li><li>Ensures compliance with global regulations</li></ul><p>Need help with your KYC process? Visit our <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a> or contact <a href="mailto:cs@bydfi.com" target="_blank"><strong>24/7 Live Support</strong></a> through the app or website.</p>

What Is KYC Verification?

What is KYC Verification?

<p><strong>Google Authenticator</strong> is a widely used two-factor authentication (2FA) tool that enhances the security of your account. If you're switching devices, have lost access to your old phone, or wish to disable this feature, this guide will show you how to safely unbind Google Authenticator from the <strong>BYDFi mobile app</strong>.</p><p><br></p><h2>Why Unbind Google Authenticator?</h2><p>Common reasons for unbinding Google Authenticator include:</p><ul><li>Switching to a new phone or losing the old device</li><li>Unable to access the current verification code</li><li>Wanting to switch to a different 2FA method</li><li>No longer needing two-factor authentication</li></ul><p>⚠️ Reminder: After unbinding, we recommend reactivating another verification method as soon as possible to ensure your account remains protected.</p><p><br></p><h2>How to Unbind Google Authenticator via the BYDFi App</h2><p>Follow these steps to disable Google Authenticator (remove 2FA) from your BYDFi app:</p><h3>Step 1: Open the “More” Menu</h3><p>Launch the BYDFi App</p><p>Tap on <strong>More</strong></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750147479202.image.png" alt="BYD.1750147479202.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750147479202.image.png" style="width: 50%;"/></p><h3>Step 2: Access the Security Center</h3><p>Select <strong>Security Center</strong> from the menu</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750147544516.image.png" alt="BYD.1750147544516.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750147544516.image.png" style="width: 50%;"/></p><p>Locate the Google Authenticator option then Tap the <strong>Manage</strong> toggle</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750147658595.image.png" alt="BYD.1750147658595.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750147658595.image.png" style="width: 50%;"/></p><h3>Step 3: Turn Off Google Authenticator</h3><p>Tap the switch to disable Google Authenticator</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750147758180.image.png" alt="BYD.1750147758180.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750147758180.image.png" style="width: 50%;"/></p><p>Enter your current Google Authenticator code</p><p>Tap <strong>Confirm</strong> to successfully unbind the 2FA</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1750147784162.image.png" alt="BYD.1750147784162.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750147784162.image.png" style="width: 50%;"/></p><p><br></p><h2>Important Notes After Unbinding</h2><h3>🔐 Security Protection: 24-Hour Withdrawal Restriction</h3><p>To protect your account, BYDFi will <strong>temporarily disable withdrawals for 24 hours</strong> after a security setting change. Trading and other activities remain unaffected during this period.</p><p><br></p><h3>📱 Lost Access to Google Authenticator?</h3><p>If you can’t access your Google Authenticator (e.g., due to device loss or reset), please refer to <a href="https://partner.bydfi.com/en/support/FAQs/articles/nyzil08mjvrl?title=Losing+Your+Google+Authenticator+on+BYDFi" target="_blank"><strong>Losing Your Google Authenticator on BYDFi</strong></a> to initiate a manual unbinding process. Our support team will assist with identity verification and resetting your security settings.</p>

How to Unbind Your Google Authenticator? (APP)

<p><strong>Google Authenticator</strong> is a widely used two-factor authentication (2FA) tool that enhances the security of your account. If you're switching devices, have lost access to your old phone, or wish to disable this feature, this guide will show you how to safely unbind Google Authenticator from the <strong>BYDFi PC</strong>.</p><p><br></p><h2>Why Unbind Google Authenticator?</h2><p>Common reasons for unbinding Google Authenticator include:</p><ul><li>Switching to a new phone or losing the old device</li><li>Unable to access the current verification code</li><li>Wanting to switch to a different 2FA method</li><li>No longer needing two-factor authentication</li></ul><p>⚠️ Reminder: After unbinding, we recommend reactivating another verification method as soon as possible to ensure your account remains protected.</p><p><br></p><h2>How to Unbind Google Authenticator on PC ?</h2><p>Follow these step-by-step instructions to disable Google Authenticator (remove 2FA) via the <strong>BYDFi web platform</strong>:</p><p><br></p><h3>1. Go to "Account & Security"</h3><p>Click your profile icon in the top right corner</p><p>Select<strong> Account & Security</strong><img src="https://uploads.bydfi.in/events/cms/BYD.1750149875283.image.png" alt="BYD.1750149875283.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750149875283.image.png" style="width: 100%;"/></p><h3>2. Access the Security Center</h3><p>From the menu, choose <strong>Security Center</strong></p><p>Locate the Google Authenticator section<img src="https://uploads.bydfi.in/events/cms/BYD.1750150093740.image.png" alt="BYD.1750150093740.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750150093740.image.png" style="width: 100%;"/></p><h3>3. Disable Google Authenticator</h3><p>Click the toggle switch next to Google Authenticator<img src="https://uploads.bydfi.in/events/cms/BYD.1750150134844.image.png" alt="BYD.1750150134844.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750150134844.image.png" style="width: 100%;"/></p><p>You’ll be prompted to enter your current Google Authenticator code</p><p>After entering the code, click <strong>Confirm</strong> to successfully unbind it<img src="https://uploads.bydfi.in/events/cms/BYD.1750150175849.image.png" alt="BYD.1750150175849.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750150175849.image.png" style="width: 100%;"/></p><h2>Important Notes After Unbinding</h2><h3>🔐 Security Protection: 24-Hour Withdrawal Restriction</h3><p>To protect your account, BYDFi will <strong>temporarily disable withdrawals for 24 hours</strong> after a security setting change. Trading and other activities remain unaffected during this period.</p><p><br></p><h3>📱 Lost Access to Google Authenticator?</h3><p>If you can’t access your Google Authenticator (e.g., due to device loss or reset), please refer to <a href="https://partner.bydfi.com/en/support/FAQs/articles/nyzil08mjvrl?title=Losing+Your+Google+Authenticator+on+BYDFi" target="_blank" style="text-align: start;"><strong>Losing Your Google Authenticator on BYDFi</strong></a> to initiate a manual unbinding process. Our support team will assist with identity verification and resetting your security settings.</p>

How to Unbind Your Google Authenticator? (PC)

<p>If you're not receiving important emails from BYDFi—such as login alerts, withdrawal confirmations, or promotional updates—they may be mistakenly marked as spam or junk. To ensure smooth communication, you can whitelist BYDFi’s email addresses in your email provider settings.</p><p>Whitelisting ensures that all essential messages from BYDFi go directly to your inbox without being filtered out.</p><p><br></p><h2>✅ Email Addresses to Whitelist</h2><p>Be sure to add the following official BYDFi email addresses to your whitelist:</p><ul><li>market@info.bydfi.com</li><li>noreply@mail.bydfi.com</li><li>cs@bydfi.com</li></ul><p><br></p><h2>How to Whitelist BYDFi Emails</h2><h3>📧 Gmail</h3><p>1. Log in to your Gmail account.</p><p>2. Click the gear icon (⚙️) in the top right corner and select "See all settings."<img src="https://uploads.bydfi.in/events/cms/BYD.1749439528604.image.png" alt="BYD.1749439528604.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749439528604.image.png" style="width: 100%;"/></p><p>3. Go to the "Filters and Blocked Addresses" tab.<img src="https://uploads.bydfi.in/events/cms/BYD.1749439541102.image.png" alt="BYD.1749439541102.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749439541102.image.png" style="width: 100%;"/></p><p>4. Click "Create a new filter."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191393595.image.png" alt="BYD.1749191393595.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191393595.image.png" style="width: 100%;"/></p><p>5. In the From field, enter: market@info.bydfi.com OR noreply@mail.bydfi.com OR cs@bydfi.com<img src="https://uploads.bydfi.in/events/cms/BYD.1749191381369.image.png" alt="BYD.1749191381369.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191381369.image.png" style="width: 100%;"/></p><p>6. Click "Create filter."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191368932.image.png" alt="BYD.1749191368932.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191368932.image.png" style="width: 100%;"/></p><p>7. Check the box "Never send it to Spam", then click "Create filter" again.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191356951.image.png" alt="BYD.1749191356951.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191356951.image.png" style="width: 100%;"/></p><p><br></p><h3>📧 Yahoo Mail</h3><p>1. Log in to your Yahoo Mail account.</p><p>2. Click the Settings icon → "More settings."</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749191343563.image.png" alt="BYD.1749191343563.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191343563.image.png" style="width: 100%;"/></p><p>3. Navigate to the "Filters" tab and click "Add new filters."</p><p>4. Set the filter name as "BYDFi Whitelist."</p><p>5. Under the From field, choose "contains", and enter: bydfi.com</p><p>6. Under "Then move the message to this folder," select Inbox.</p><p>7. Click "Save."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191324897.image.png" alt="BYD.1749191324897.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191324897.image.png" style="width: 100%;"/></p><p><br></p><h3>📧 Outlook / Hotmail / Office 365</h3><p>1. Log in to your Outlook account.</p><p>2. Click the gear icon → "View all Outlook settings."</p><p>3. Navigate to Mail → Junk email.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191304677.image.png" alt="BYD.1749191304677.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191304677.image.png" style="width: 100%;"/></p><p>4. Under Safe senders and domains, click Add.</p><p>5. Add: info.bydfi.com mail.bydfi.com bydfi.com</p><p>6. Click Save to apply the changes.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191291602.image.png" alt="BYD.1749191291602.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191291602.image.png" style="width: 100%;"/></p><p><br></p><h3>📧 Apple Mail (iCloud)</h3><p>1. Log in to your iCloud Mail.</p><p>2. Open any BYDFi email.</p><p>3. Click the sender’s name and select "Add to Contacts."<img src="https://uploads.bydfi.in/events/cms/BYD.1749191272098.image.png" alt="BYD.1749191272098.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191272098.image.png" style="width: 100%;"/></p><p>4. Alternatively, go to Settings → Rules.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191250002.image.png" alt="BYD.1749191250002.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191250002.image.png" style="width: 100%;"/></p><p>5. Create a new rule to move any message from @bydfi.com or @mail.bydfi.com to your Inbox.<img src="https://uploads.bydfi.in/events/cms/BYD.1749191231474.image.png" alt="BYD.1749191231474.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749191231474.image.png" style="width: 100%;"/></p><p><br></p><h2>🛡️ Tips to Avoid Missing BYDFi Emails</h2><ul><li>Check your spam or junk folder periodically.</li><li>Add BYDFi emails to your contact list to increase deliverability.</li><li>If using a company or school email, ask your admin to whitelist bydfi.com domains.</li></ul><p><br></p><h2>📝 In Conclusion</h2><p>Whitelisting BYDFi's official emails ensures that you receive critical updates without disruption. Follow the steps above for Gmail, Yahoo, Outlook, or iCloud to secure seamless communication.</p>

How to Set Up a BYDFi Mail Whitelist

<p>Want to monitor live crypto prices at a glance? BYDFi’s Ticker Widget allows you to display real-time trading pair prices directly on your phone’s home screen. Follow this guide to set it up on both iOS and Android devices.</p><p><br></p><h2>What Is the BYDFi Ticker Widget?</h2><p>The Ticker Widget is a customizable feature that shows real-time market data for your selected trading pair, right on your mobile device's home screen — no need to open the app.</p><p><br></p><h2>How to Set Up the BYDFi Widget in the App</h2><h3>Step 1: Open the BYDFi App</h3><p>Tap the Profile Picture at the top-left corner of the homepage.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448650158.image.png" alt="BYD.1751448650158.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448650158.image.png" style="width: 50%;"/></p><h3>Step 2: Go to Settings</h3><p>Tap “Settings”</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448665650.image.png" alt="BYD.1751448665650.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448665650.image.png" style="width: 50%;"/></p><p>Select “Ticker Widget” to configure the widget.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448677658.image.png" alt="BYD.1751448677658.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448677658.image.png" style="width: 50%;"/></p><h3>Step 3: Choose a Trading Pair</h3><p>Tap “Trading Pair” to view the list of supported pairs.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448688731.image.png" alt="BYD.1751448688731.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448688731.image.png" style="width: 50%;"/></p><p>Select the pair you want to display (e.g., BTC/USDT, ETH/USDT).</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448697538.image.png" alt="BYD.1751448697538.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448697538.image.png" style="width: 50%;"/></p><p><br></p><h2>How to Add the Widget to Your Mobile Home Screen</h2><h3>For Android Users</h3><p>1. Long press on an empty area of your home screen.</p><p>2. Tap “Widgets” from the menu that appears.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448719102.image.png" alt="BYD.1751448719102.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448719102.image.png" style="width: 50%;"/></p><p>3. Scroll or search for “BYDFi”.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448727642.image.png" alt="BYD.1751448727642.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448727642.image.png" style="width: 50%;"/></p><p>4. Add and drag the Ticker Widget to your preferred spot.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448736987.image.png" alt="BYD.1751448736987.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448736987.image.png" style="width: 50%;"/></p><p><br></p><h3>For iOS Users</h3><p>Note: Widget support for iOS may vary based on device model and iOS version.</p><p>1. Long press on the home screen until icons start to jiggle.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448746077.image.png" alt="BYD.1751448746077.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448746077.image.png" style="width: 50%;"/></p><p>2. Tap Edit in the top-left corner &gt; Add Widget</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448753425.image.png" alt="BYD.1751448753425.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448753425.image.png" style="width: 50%;"/></p><p>3. Search for “BYDFi” in the widget gallery.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448760502.image.png" alt="BYD.1751448760502.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448760502.image.png" style="width: 50%;"/></p><p>4. Choose a size and tap “Add Widget.”</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751448767290.image.png" alt="BYD.1751448767290.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751448767290.image.png" style="width: 50%;"/></p><p><br></p><h2>Tips and Troubleshooting</h2><ul><li>📌 Widget availability depends on your device’s OS version and brand.</li><li>🔄 You can update the trading pair anytime via BYDFi &gt; Settings &gt; Ticker Widget.</li><li>🛠 If the widget doesn’t appear, try updating the BYDFi app or restarting your device.</li></ul><p><br></p><h2>Stay on Top of the Market</h2><p>Once added, the BYDFi Ticker Widget gives you instant access to live crypto prices — helping you never miss a trading opportunity again.</p><p>For support, contact <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a>.</p>

How to Add Widgets to Your Mobile Home Screen (iOS & Android)

<p>Enhance the security of your BYDFi account by enabling <strong>Google Authenticator</strong> for two-factor authentication (2FA). Follow the steps below to set it up on the BYDFi mobile app.</p><p><br></p><h2>✅ How to Enable and Bind Google Authenticator (APP)</h2><h3>1. Open Account Settings</h3><p>Open the BYDFi app and tap <strong>More</strong></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752550635607.image.png" alt="BYD.1752550635607.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550635607.image.png" style="width: 50%;"/></p><h3>2. Go to Security</h3><p>Select <strong>“Security”</strong> from the menu options.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752550678210.image.png" alt="BYD.1752550678210.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550678210.image.png" style="width: 50%;"/></p><h3>3. Enable Google Authenticator</h3><p>Tap on <strong>“Google Authenticator”</strong> to begin setup.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752550725110.image.png" alt="BYD.1752550725110.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550725110.image.png" style="width: 50%;"/></p><p>Then, click the toggle switch to turn it on.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752550745280.image.png" alt="BYD.1752550745280.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550745280.image.png" style="width: 50%;"/></p><h3>4. Download the Authenticator App</h3><p>Download <strong>Google Authenticator</strong> from the App Store (iOS) or Google Play Store (Android).</p><p>After installing the app, return to BYDFi and tap <strong>“Next”</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752550824575.image.png" alt="BYD.1752550824575.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550824575.image.png" style="width: 50%;"/></p><h3>5. Scan QR Code or Enter Key</h3><p>Open Google Authenticator on your phone.</p><p>Scan the <strong>QR code</strong> displayed on the BYDFi app screen</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752550846868.image.png" alt="BYD.1752550846868.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550846868.image.png" style="width: 50%;"/></p><p>or manually enter the <strong>secret key</strong></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752550916339.image.png" alt="BYD.1752550916339.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550916339.image.png" style="width: 50%;"/></p><h3>6. Enter the Verification Code</h3><p>Google Authenticator will generate a 6-digit verification code.</p><p>Enter the code into BYDFi and tap <strong>“Confirm”</strong> to complete the setup.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752550968343.image.png" alt="BYD.1752550968343.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752550968343.image.png" style="width: 50%;"/></p><p><br></p><h2>📝Don’t Forget to Save Your Backup Key</h2><p>Write down the backup key shown on the screen and keep it in a safe place.</p><p>⚠️ <strong>Important:</strong> If you lose access to your phone, this backup key will be required to recover your Google Authenticator.</p><p><br></p><p>By enabling Google Authenticator on the BYDFi app, you strengthen your account's protection against unauthorized access.</p><p>Need help? Visit our <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a> or contact <a href="mailto:cs@bydfi.com" target="_blank"><strong>24/7 support</strong></a> directly through the app.</p>

How to Enable and Bind Google Authenticator on BYDFi (APP)

How to Bind Your Google Authenticator? (APP)

<p>Adding <strong>Google Authenticator</strong> to your BYDFi account strengthens your security with two-factor authentication (2FA). Follow the step-by-step guide below to bind Google Authenticator on your PC.</p><p><br></p><h2>✅ How to Enable and Bind Google Authenticator (PC)</h2><h3>1. Go to Account Settings</h3><p>Log in to your BYDFi account and Navigate to <strong>“Account and Security”</strong><img src="https://uploads.bydfi.in/events/cms/BYD.1752548189608.image.png" alt="BYD.1752548189608.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752548189608.image.png" style="width: 100%;"/></p><p><strong> </strong>In the <strong>Security Center</strong>, click the toggle next to Google Authenticator to start setup.<img src="https://uploads.bydfi.in/events/cms/BYD.1752548405026.image.png" alt="BYD.1752548405026.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752548405026.image.png" style="width: 100%;"/></p><h3>2. Download Google Authenticator</h3><p>Download the <strong>Google Authenticator</strong> app from the App Store (iOS) or Google Play Store (Android).</p><p>Once installed, click <strong>“Next”</strong> to proceed.<img src="https://uploads.bydfi.in/events/cms/BYD.1752548474625.image.png" alt="BYD.1752548474625.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752548474625.image.png" style="width: 100%;"/></p><h3>3. Scan the QR Code or Enter the Key</h3><p>Open the Google Authenticator app on your phone.</p><p>Scan the <strong>QR code</strong> shown on your BYDFi screen, or manually enter the <strong>secret key</strong> displayed below the QR code.<img src="https://uploads.bydfi.in/events/cms/BYD.1752549006889.image.png" alt="BYD.1752549006889.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752549006889.image.png" style="width: 100%;"/></p><h3>4. Save Your Backup Key</h3><p>Write down the backup key and store it in a secure place.</p><p>⚠️ <strong>Important:</strong> If you lose access to your phone, this key is required to restore your Google Authenticator.<img src="https://uploads.bydfi.in/events/cms/BYD.1752548560487.image.png" alt="BYD.1752548560487.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752548560487.image.png" style="width: 100%;"/></p><h3>5. Enter the Verification Code</h3><p>Check your Google Authenticator app for the 6-digit verification code.</p><p>Enter the code into the BYDFi setup page and click <strong>“Confirm”</strong> to complete the binding process.<img src="https://uploads.bydfi.in/events/cms/BYD.1752548650341.image.png" alt="BYD.1752548650341.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752548650341.image.png" style="width: 100%;"/></p><p>By enabling Google Authenticator on your BYDFi account, you add an extra layer of protection for logins, withdrawals, and account changes.</p><p>Need more help? Visit our <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a> or contact <a href="mailto:cs@bydfi.com" target="_blank"><strong>24/7 support</strong></a> for assistance.</p>

How to Enable and Bind Google Authenticator on BYDFi (PC)

How to Bind Your Google Authenticator? (PC)

<h2>🔒 Why Do I Need to Complete Identity Verification?</h2><p>Completing <strong>KYC (Know Your Customer)</strong> verification is a crucial step to protect your account and comply with global regulations. It helps prevent <strong>fraud, identity theft, money laundering</strong>, and <strong>terrorist financing</strong>.</p><p>Once your KYC verification is approved, you’ll unlock full access to all BYDFi platform features, including:</p><ul><li>Fiat deposits and crypto withdrawals</li><li>Higher withdrawal limits</li><li>Participation in promotions and trading activities</li></ul><p><br></p><h2>✅ How to Complete KYC Verification (APP)</h2><h3><strong>1. Go to Identity Verification</strong></h3><p>Log in to your BYDFi account and click the <strong>“Complete Identity Verification”</strong> pop-up message to get started.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752568825270.image.png" alt="BYD.1752568825270.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568825270.image.png" style="width: 50%;"/></p><h3><strong>2. Start the Verification Process</strong></h3><p>Under <strong>Proof of Identity</strong>, click the <strong>“Verify”</strong> button to begin uploading your documents and completing the required steps.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752568877343.image.png" alt="BYD.1752568877343.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568877343.image.png" style="width: 50%;"/></p><h3><strong>3. Fill in Personal Information and Upload Documents</strong></h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752568901395.image.png" alt="BYD.1752568901395.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752568901395.image.png" style="width: 50%;"/></p><ul><li>Select your country/region</li><li>Enter your first name and last name</li><li>Follow the instructions to upload your identity document (passport, ID card, or driver’s license)</li></ul><p>After submitting your information, the system will begin the review process automatically.</p><p><br></p><h2>📍 Frequently Asked Questions</h2><h3>⏱️ How long does KYC verification take?</h3><p>KYC applications are typically reviewed <strong>within 1 hour</strong>, but the actual processing time may vary depending on the quality of the submitted documents and upload status.</p><p><br></p><h3>📋 What types of identity documents can I upload?</h3><p>You may upload one of the following valid documents:</p><ul><li>A valid <strong>passport</strong></li><li>A <strong>government-issued ID card</strong></li><li>A valid <strong>driver’s license</strong></li></ul><p>Please ensure the document is in <strong>color</strong>, and all information is <strong>clearly visible and unobstructed</strong>.</p><p><br></p><h2>💬 Need Help?</h2><p>If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li><a href="https://www.bydfi.com/en/support/FAQs/articles/0w1pw4tmxylk?title=How+to+Contact+BYDFi+Online+Customer+Service+%28APP%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p>We’re here to help you complete your verification smoothly and securely.</p>

How to Complete KYC Verification on BYDFi (APP)

How to Complete KYC Verification (APP)?

<p>BYDFi offers <strong>24/7 online customer support</strong> via live chat and email. Whether you're using a PC or the mobile app, it's easy to get in touch with us — here's how:</p><p><br></p><h2>🖥️ How to Contact Support on PC</h2><h3>1. Click the Chat Icon</h3><p>Click the chat bubble located in the <strong>bottom-right corner</strong> of the screen.<img src="https://uploads.bydfi.in/events/cms/BYD.1751513821556.image.png" alt="BYD.1751513821556.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751513821556.image.png" style="width: 100%;"/></p><h3>2. Type Your Question</h3><p>Enter your question in the chat window. Our <strong>intelligent chatbot</strong> will suggest answers based on your inquiry.<img src="https://uploads.bydfi.in/events/cms/BYD.1751513832025.image.png" alt="BYD.1751513832025.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751513832025.image.png" style="width: 100%;"/></p><h3>3. Speak With a Live Agent</h3><p>Didn’t find what you were looking for? Click <strong>“No, I still need help”</strong> to start a chat with a real customer service agent.<img src="https://uploads.bydfi.in/events/cms/BYD.1751513846730.image.png" alt="BYD.1751513846730.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751513846730.image.png" style="width: 100%;"/></p><h2>📧 Contact BYDFi via Email</h2><p>Prefer email? You can contact our support team directly at: <a href="mailto:cs@bydfi.com" target="_blank"><strong>cs@bydfi.com</strong></a></p><p>We aim to respond within a few hours.</p><p><br></p><h2>💡 Tip: How to Get Faster Support</h2><p>To help us assist you more efficiently, please include the following:</p><ul><li>Your BYDFi User ID</li><li>Device type (PC or App)</li><li>A brief description of the issue (attach a screenshot if possible)</li></ul>

How to Contact BYDFi Online Customer Service (PC)

<p>This Perpetual Services Agreement (the “Agreement”) is made between you (the “User”) and BYDFi Fintech Co. Ltd. (“BYDFi” or the “Platform”). BYDFi provides perpetual service trading services (the “Services”). Before using the Services, you must read this Agreement carefully and fully understand all its terms. By clicking “Agree” or by using the Services, you signify your acceptance of and agreement to be bound by all terms of this Agreement.</p><p><br></p><h2>I. General Provisions</h2><h3><strong>1.1 Service Provider</strong></h3><p>BYDFi Fintech Co. Ltd. (“BYDFi”) is responsible for product design, platform operation, and trade matching of the Services.</p><h3><strong>1.2 Acknowledgment and Acceptance</strong></h3><p>Unless you have read and accepted all terms of this Agreement, you are not authorized to use the Services. Your act of accepting this Agreement, or your use of the Services, constitutes your agreement to be bound by this Agreement.</p><h3><strong>1.3 Incorporation of Additional Documents</strong></h3><p>This Agreement comprises its main text and any supplementary rules, fee schedules, risk-control policies, API documentation, and other materials published by BYDFi, each of which is an integral part of this Agreement. This Agreement supplements BYDFi’s Terms of Use, and any terms therein are incorporated herein by reference with equal legal effect. BYDFi reserves the right to amend this Agreement and its supplements at any time; such amendments become effective upon posting on the Platform. Continued use of the Services after amendment constitutes your acceptance; if you disagree, you must cease using the Services and close your account.</p><p><br></p><h2>II. Eligibility</h2><h3><strong>2.1 Compliance Representations</strong></h3><ul><li style="text-align: left;">You represent and warrant that you comply with all applicable laws and regulations in your jurisdiction and are not subject to any prohibitions or restrictions.</li><li style="text-align: left;">You warrant that all assets you deposit for use in the Services are legally obtained and fully traceable.</li><li style="text-align: left;">You have read and agree to be bound by BYDFi’s <a href="https://partner.bydfi.com/en/pact?type=terms" target="_blank">Terms of Service</a>.</li></ul><h3 style="text-align: left;"><strong>2.2 Risk Disclosure</strong></h3><ul><li style="text-align: left;">Perpetual swaps are highly leveraged derivatives whose prices may fluctuate violently, potentially resulting in total loss of principal.</li><li style="text-align: left;">Insufficient margin may trigger forced liquidation and loss of all deposited funds.</li><li style="text-align: left;">Technical failures or market anomalies may delay or prevent order execution.</li></ul><p style="text-align: left;"><br></p><h2>III. Services</h2><h3><strong>3.1 Market Data</strong></h3><p>The Platform provides real-time order-book depth, trade history, position data, and related information for your personal analysis only.</p><h3><strong>3.2 Trading Mechanisms</strong></h3><p>You may place orders via web, mobile, or API. Once a trade is executed, it is irrevocable and cannot be modified.</p><h3><strong>3.3 Contract Types</strong></h3><p>BYDFi offers three perpetual swap contract types:</p><ul><li style="text-align: left;">USDT-M Contracts: linear contracts margined and settled in USDT.</li><li style="text-align: left;">USDC-M Contracts: linear contracts margined and settled in USDC.</li><li style="text-align: left;">Coin-M (Inverse) Contracts: contracts margined and settled in the underlying crypto asset.</li></ul><h3 style="text-align: left;"><strong>3.4 Positions and Settlement</strong></h3><ul><li style="text-align: left;">Perpetual contracts have no expiry and may be held indefinitely.</li><li style="text-align: left;">Upon settlement, unrealized P&amp;L is converted into realized P&amp;L (resetting unrealized P&amp;L to zero) and may be withdrawn subject to margin requirements.</li></ul><h3 style="text-align: left;"><strong>3.5 Funding Rates and Fees</strong></h3><ul><li style="text-align: left;">Long and short parties pay or receive funding fees based on the mark price; rates are published in the official announcements.</li><li style="text-align: left;">You must pay trading fees, funding fees, and other platform charges; see the fee schedule for details.</li></ul><p style="text-align: left;"><br></p><h2>IV. Risk Control & Margin</h2><h3><strong>4.1 Margin Modes</strong></h3><ul><li style="text-align: left;">Isolated Margin: Each position has its own margin; liquidation affects only that position.</li><li style="text-align: left;">Cross Margin: all positions under the same contract share a common margin pool; liquidation may affect all positions in that contract.</li></ul><h3 style="text-align: left;"><strong>4.2 Margin Requirements</strong></h3><p style="text-align: left;">BYDFi sets and publishes initial margin rates, maintenance margin rates, and maximum leverage per the contract rules. BYDFi may adjust these requirements at any time and may demand additional margins to maintain your positions. Failure to top up margin may result in forced liquidation or other risk-control measures.</p><h3 style="text-align: left;"><strong>4.3 Forced Liquidation</strong></h3><ul><li style="text-align: left;">When the mark price reaches the liquidation price, BYDFi may trigger an Immediate or Cancel Order (“IOC-O”) to liquidate your position.</li><li style="text-align: left;">If the IOC-O remains unfilled and your account balance becomes negative, you are deemed a “bankrupt user” and subject to the Platform’s risk-control procedures.</li></ul><h3 style="text-align: left;"><strong>4.4 Auto-Deleveraging</strong></h3><p style="text-align: left;">If the insurance fund cannot cover the loss of a bankrupt user or in cases of extreme market stress, BYDFi may invoke its auto-deleverage mechanism.</p><p style="text-align: left;"><br></p><h2 style="text-align: left;">V. User Obligations &amp; Covenants</h2><h3><strong>5.1 Compliance & Fair Use</strong></h3><p>You must not:</p><ul><li style="text-align: left;">Engage in unlawful activity, market manipulation, or insider trading.</li><li style="text-align: left;">Transfer account rights or authorize others to use your account.</li><li style="text-align: left;">Wash-trade repeatedly using your own account or across accounts you control (e.g., dual-account wash trades), including but not limited to shared funding sources, identical IP addresses, or synchronized trading behavior.</li><li style="text-align: left;">Exploit Platform vulnerabilities or employ unreasonable means to harm other users or the Platform.</li></ul><p style="text-align: left;"><strong>5.2 Independent Judgement</strong></p><p style="text-align: left;">You shall independently evaluate all trading risks and must not rely on any investment advice or forecasts provided by the Platform.</p><p style="text-align: left;"><strong>5.3 Accuracy of Information</strong></p><p style="text-align: left;">All information you provide (identity, funding, etc.) must be true, accurate, and complete, and updated promptly upon any changes.</p><p style="text-align: left;"><br></p><h2>VI. Limitation of Liability</h2><h3><strong>6.1 Technical Disclaimer</strong></h3><p>Except for willful misconduct or gross negligence by BYDFi, BYDFi shall not be liable for losses arising from:</p><ul><li style="text-align: left;">System failures, maintenance, or upgrades are causing trade delays or failures.</li><li style="text-align: left;">Network or telecommunications disruptions, including DDoS attacks.</li><li style="text-align: left;">Third-party APIs or external data errors, delays, or unavailability.</li><li style="text-align: left;">Hardware, browser, or client-side compatibility issues.</li><li style="text-align: left;">Force majeure events (earthquakes, floods, epidemics, regulatory changes, etc.).</li><li style="text-align: left;">Risks arising from any third-party trading tools (bots, scripts, plugins).</li></ul><h3 style="text-align: left;"><strong>6.2 Assumption of Risk</strong></h3><p style="text-align: left;">Except as required by law or in cases of platform fraud, you bear all risks—direct and indirect—associated with trading, settlement, and risk-control actions.</p><h3 style="text-align: left;"><strong>6.3 Algorithmic Trading Controls</strong></h3><p style="text-align: left;">If BYDFi determines that any use of trading algorithms may adversely affect market integrity or liquidity, you agree that BYDFi may, at its discretion and without prior notice:</p><ul><li style="text-align: left;">Cancel any orders or trades generated by such algorithms;</li><li style="text-align: left;">Restrict or prohibit the use of any trading algorithm for contract orders;</li><li style="text-align: left;">Further adjust or expand these measures as necessary to comply with applicable laws or regulatory requirements.</li></ul><p style="text-align: left;"><br></p><h2>VII. Governing Law & Dispute Resolution</h2><h3><strong>7.1 English Version Prevails</strong></h3><p>In the event of any conflict between the English text of this Agreement and translations, the English text shall govern.</p><h3><strong>7.2 Governing Law</strong></h3><p>This Agreement is governed by the laws of the Republic of Seychelles.</p><h3><strong>7.3 Dispute Resolution</strong></h3><p>Any dispute arising hereunder shall first be attempted to be resolved amicably. Failing such resolution, parties submit to the exclusive jurisdiction of the courts of Seychelles.</p><p><br></p><h2>VIII. Events of Default & Liquidation</h2><h3><strong>8.1 Events of Default</strong></h3><p>You shall be in default upon the occurrence of any of the following:<br> a) Your margin balance falls below required levels.<br> b) Any representation, warranty, covenant, or agreement made by you hereunder is or becomes untrue, inaccurate, incomplete, or misleading, and you fail to promptly notify BYDFi.<br> c) You breach any obligation under this Agreement, the Contract Rules, or the Terms of Use.<br> d) You fail to provide documents required for KYC, AML, or credit checks.<br> e) You die, become insolvent, or are &nbsp;subject to bankruptcy proceedings.<br> f) Any partner in a partnership you represent dies, becomes insolvent, or is sued.<br> g) A corporation you represent becomes insolvent or enters administration.<br> h) Any claim, suit, or enforcement action is brought against you or your collateral.<br> i) You convene a creditors’ meeting or compromise with creditors.<br> j) BYDFi reasonably doubts your creditworthiness or financial standing.<br> k) BYDFi cannot contact you within 24 hours by reasonable means.<br> l) BYDFi decides, in good faith, that any action under Section 8.2 is necessary to protect its or other users’ interests.<br> m) BYDFi receives credible allegations of fraud, market abuse, wash trading, or other illicit acts by you.</p><h3><strong>8.2 Liquidation Rights</strong></h3><p>Upon default, without prejudice to any other rights, BYDFi may at any time (with no prior notice):<br> a) Suspend, restrict, cancel, or terminate your account and accelerate all obligations owed to BYDFi.<br> b) Determine the value of open trades in good faith and liquidate or close any such trades.<br> c) Sell or transfer any digital assets held or received as collateral, applying proceeds to your obligations and exercising set-off rights.<br> d) Adjust margin requirements and sell collateral at prices deemed appropriate.<br> e) Offset any amounts owed against assets in your account.<br> f) Pursue any deficiency or hold any surplus until all obligations are satisfied.<br> g) Restrict withdrawals from any account.<br> h) Take any action necessary to protect BYDFi’s or other users’ interests.<br> i) Exercise any other rights under this Agreement, the Contract Rules, or the Terms of Use.<br> j) You shall reimburse BYDFi for all reasonable costs and expenses (including legal fees) incurred in enforcing its rights.</p><h3><strong>8.3 Additional Measures</strong></h3><p>Without limiting Section 8.2, if BYDFi determines that you have engaged in wash-trading, market manipulation, misuse of trading algorithms, or any other abnormal profit-seeking behavior as defined by BYDFi, BYDFi may:</p><ul><li style="text-align: left;">Void or reverse related transactions, cancel, roll back, or freeze the corresponding positions and funds in your account;</li><li style="text-align: left;">Deduct from your account any sums necessary to remedy liquidity shortfalls or losses caused by your conduct;</li><li style="text-align: left;">Charge you for all reasonable costs and expenses incurred thereby, with no liability on BYDFi’s part.</li></ul><h3 style="text-align: left;"><strong>8.4 Indemnification</strong></h3><p style="text-align: left;">You shall indemnify and hold BYDFi harmless for all losses, liabilities, costs, and expenses (including attorneys’ fees) incurred as a result of your breach of this Agreement to the fullest extent permitted by law.</p><p style="text-align: left;"><br></p><h2 style="text-align: left;">IX. Miscellaneous</h2><h3><strong>9.1 Force Majeure</strong></h3><p>Neither party shall be liable for any failure or delay in performance caused by events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, riots, civil unrest, government actions, strikes, or epidemics.</p>

BYDFi Perpetual Services Agreement

<p>Need help? BYDFi offers 24/7 online customer support through live chat and email. Whether you're using PC or the mobile app, here’s how to reach us quickly and easily.</p><p><br></p><h2>📱 Contacting Support on the BYDFi App</h2><h3>1. Tap Your Profile Icon </h3><p>Open the BYDFi app and tap your <strong>profile photo</strong> in the top-left corner to access the main menu.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751452235297.image.png" alt="BYD.1751452235297.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751452235297.image.png" style="width: 50%;"/></p><h3>2. Select the Chat Icon</h3><p>In the top-right corner, tap the <strong>chat icon</strong> to open the support chat window.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751453737060.image.png" alt="BYD.1751453737060.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751453737060.image.png" style="width: 50%;"/></p><h3>3. Enter Your Question</h3><p>Type your question or describe the issue you're facing. Our AI-powered chatbot will automatically suggest helpful articles and solutions.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751452311813.image.png" alt="BYD.1751452311813.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751452311813.image.png" style="width: 50%;"/></p><h3>4. Connect with a Live Agent</h3><p>Didn’t find what you need? Click <strong>“No, I still need help”</strong> to speak with a live agent.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751452407065.image.png" alt="BYD.1751452407065.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751452407065.image.png" style="width: 50%;"/></p><p><br></p><h2>📧 Contact BYDFi via Email</h2><p>Prefer email? You can reach our customer service team at: <a href="mailto:cs@bydfi.com" target="_blank"><strong>cs@bydfi.com</strong></a></p><p>Our support team typically responds within a few hours.</p><p><br></p><h2>💡 Tip: </h2><p>For faster support, include details like your BYDFi UID, device type (PC or APP), and a description of your issue.</p>

How to Contact BYDFi Online Customer Service (APP)

<p><img src="https://uploads.bydfi.in/events/cms/BYD.1750242267079.image.png" alt="BYD.1750242267079.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1750242267079.image.png" style="width: 100%;"/></p><p>The <strong>BYDFi Affiliate Program</strong> empowers individuals and organizations to earn commissions by referring new users to one of the world’s fastest-growing cryptocurrency trading platforms. Whether you're an influencer, content creator, crypto educator, or simply passionate about digital finance, you can turn your audience into a revenue stream by promoting BYDFi.</p><p><br></p><h2>🌍 Why Partner with BYDFi?</h2><p>As a BYDFi affiliate, you’ll receive a <strong>unique referral link</strong> to share across your channels—be it social media, blogs, YouTube, or newsletters. Track your performance in real time through our <strong>Affiliate Center</strong>, where you can monitor clicks, sign-ups, and your commission earnings.</p><h3>Affiliate Benefits:</h3><ul><li>Attractive commission rates for each successful referral</li><li>Real-time data tracking and performance analytics</li><li>Fast and secure payouts</li><li>Marketing support and promotional resources</li></ul><p><br></p><h2>🤝 Who Should Join?</h2><p>We’re looking for partners who are excited about shaping the future of finance:</p><ul><li>Crypto influencers and content creators who want to monetize their platforms</li><li>Crypto community leaders who educate and inspire others to invest</li><li>Crypto-savvy BYDFi users who believe in our mission and want to help grow our ecosystem</li><li>Organizations and brands aligned with digital finance and blockchain innovation</li></ul><p><br></p><h2>🚀 How to Get Started</h2><ol><li>Apply now through the official BYDFi Affiliate page.</li><li>Once approved, you’ll receive your personalized affiliate link.</li><li>Share your link in content, ads, or social posts to start earning.</li><li>Earn commissions for every new active user who signs up via your link.</li></ol><p><br></p><h2>📩 Ready to Become a BYDFi Affiliate?</h2><p><a href="https://www.bydfi.com/en/partnership/affiliate" target="_new"><strong>Click here to apply now</strong></a> and start earning crypto commissions today. Let's build the future of decentralized finance—together.</p>

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