<p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cmsBYD.1735810105636.image.png" alt="BYD.1735810105636.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735810105636.image.png" style="width: 100%;"></p><h2>🎯 Event Overview</h2><p>The <strong>BYDFi Lucky Wheel Event</strong> gives users the chance to earn exciting rewards by completing daily challenges, inviting friends, and trading on the platform.<br><br>During the event period, users can <strong>collect Lucky Coins</strong> and spin the Lucky Wheel for a chance to win exclusive prizes, including a <strong>100 USDT Voucher</strong> that can be used for trading or withdrawals.</p><p><br></p><h2>📌 Event Summary</h2><ul><li>Click Lucky Wheel on the event page and sign up to join the challenge.</li><li>Collect 100 Lucky Coins within 7 days to complete the event challenge.</li><li>Each round lasts 7 days, and users can participate in multiple cycles repeatedly.</li></ul><p>The more you trade, share, and invite, the faster you earn spins and complete the challenge!</p><p><br></p><h2>💎 Activity Rewards</h2><ul><li>Successfully completing the challenge will earn you a 100 USDT Voucher.</li><li>This voucher can be redeemed directly in your Spot Account for trading or withdrawal.</li><li>Each cycle offers a new chance to win, so you can participate multiple times.</li></ul><p><br></p><h2>🪙 Reward Distribution</h2><ul><li>After completing the challenge, your account will be reviewed by the system.</li><li>Once the review is complete, the reward will be issued to your Voucher Center.</li><li>Users must click the “Claim” button in the pop-up notification to receive their voucher reward.</li></ul><p><br></p><h2>⏰ Event Duration and End</h2><ul><li>Each event cycle lasts for 7 days.</li><li>The event can end manually at any time or automatically when the time expires.</li><li>Tasks can be completed early to receive rewards in advance.</li></ul><p><br></p><h2>📱 How to Participate in the Lucky Wheel Event</h2><h3>Step 1: Join the Event</h3><p>1️⃣ On the BYDFi App homepage, tap <strong>Invite Friends</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760521733628.image.png" alt="BYD.1760521733628.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760521733628.image.png" style="width: 50%;"/><br><br>2️⃣ Select <strong>Go</strong> under the <strong>Lucky Wheel</strong> section to enter the event page.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760521755957.image.png" alt="BYD.1760521755957.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760521755957.image.png" style="width: 50%;"/></p><h3>Step 2: Start the Lucky Wheel</h3><p>3️⃣ Click <strong>Start Next Round</strong> to begin your challenge.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760521810235.image.png" alt="BYD.1760521810235.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760521810235.image.png" style="width: 50%;"/><br><br>4️⃣ Earn Lucky Coins by sharing the event, inviting friends, and completing trading tasks.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760521872218.image.png" alt="BYD.1760521872218.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760521872218.image.png" style="width: 50%;"/></p><h3>Step 3: Manage Your Progress</h3><p>5️⃣ Tap <strong>My Records</strong> to check your invitation and reward history.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760521896458.image.png" alt="BYD.1760521896458.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760521896458.image.png" style="width: 50%;"/><br><br>6️⃣ Click the <strong>top-right icon</strong> for detailed trading rules.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760521947370.image.png" alt="BYD.1760521947370.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760521947370.image.png" style="width: 50%;"/><br><br>7️⃣ You can also <strong>end your current round manually</strong> by clicking the icon next to the countdown timer.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760522021329.image.png" alt="BYD.1760522021329.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760522021329.image.png" style="width: 50%;"/></p><h3>Step 4: Invite and Earn</h3><p>8️⃣ Tap <strong>Invite Friends to Get a Spin Opportunity</strong>.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760522052336.image.png" alt="BYD.1760522052336.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760522052336.image.png" style="width: 50%;"/><br><br>9️⃣ Share the event with your friends — when they register and complete tasks, you both earn <strong>extra spin chances</strong> and rewards!</p><p><br></p><h2>⚠️ Important Notes</h2><ul><li>Each Invite Friends activity must be joined individually; users cannot participate again in the same cycle.</li><li>Rewards have expiration dates for claiming and use — redeem them before they expire.</li><li>Rewards are reviewed and distributed within 3 working days after the event ends.</li><li>Rewards will not be issued if both participants are registered agents.</li><li>Malicious or fraudulent activity (such as multi-account creation or manipulation) is strictly prohibited. BYDFi reserves the right to disqualify users who engage in dishonest behavior.</li><li>BYDFi reserves the final interpretation rights and may adjust or cancel the event without prior notice.</li></ul>

Rules and Guidelines for the BYDFi Lucky Wheel Event

BYDFi Lucky Wheel Event | Spin, Invite, and Win up to 100 USDT

<h2>What Is the Gift Feature on BYDFi?</h2><p>The <strong>Gift feature on BYDFi App</strong> allows users to easily claim different types of rewards, including <strong>Coin Gifts</strong>, <strong>Bonus Gifts</strong>, and <strong>Coupon Gifts</strong>, sent by affiliates or friends.<br><br>Whether you’ve received a <strong>Gift Code</strong> or a <strong>Gift ID</strong>, you can quickly redeem it through the BYDFi mobile app in just a few steps.</p><p><br></p><h2>📱 Step-by-Step Guide: How to Claim Gift on BYDFi App</h2><h3>1️⃣ Open the Gifts Section</h3><ul><li>On the BYDFi App homepage, tap more</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760513252398.image.png" alt="BYD.1760513252398.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513252398.image.png" style="width: 50%;"/></p><ul><li>Tap Gifts from the menu.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760513294756.image.png" alt="BYD.1760513294756.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513294756.image.png" style="width: 50%;"/></p><h3>2️⃣ Select “Receive Gift”</h3><ul><li>Choose Receive Gift to begin the claiming process.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760513321903.image.png" alt="BYD.1760513321903.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513321903.image.png" style="width: 50%;"/></p><h3>3️⃣ Enter Gift Code or Gift ID</h3><ul><li>Enter the Gift Code or Gift ID you received from the sender.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760513342525.image.png" alt="BYD.1760513342525.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513342525.image.png" style="width: 50%;"/></p><h3>4️⃣ Click “Claim Now”</h3><ul><li>Tap Claim Now to redeem your gift instantly and receive your reward.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760513366851.image.png" alt="BYD.1760513366851.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760513366851.image.png" style="width: 50%;"/></p><h2>⚠️ Important Notes</h2><ul><li>If the gift is password-protected, you’ll need to enter the Gift Password provided by the sender.</li><li>Some gifts have specific claiming conditions, such as: Must be a new user, or Must be a sub-affiliate (referral) of the sender.</li><li>Ensure you meet all conditions before claiming your gift.</li></ul>

How to Claim a Gift on BYDFi (APP)

How to Claim Gift on BYDFi App | Redeem Gift Code or ID

<p>The <strong>Gift feature on BYDFi (PC)</strong> allows users to easily claim rewards such as <strong>Coin Gifts</strong>, <strong>Bonus Gifts</strong>, or <strong>Coupon Gifts</strong> shared by affiliates or friends.<br><br>Whether you’ve received a <strong>Gift Code</strong> or a <strong>Gift ID</strong>, claiming your reward only takes a few simple steps on the BYDFi web platform.</p><p>Follow this step-by-step guide to learn how to claim your gift on BYDFi (PC).</p><p><br></p><h2>💻 Step-by-Step Guide: How to Claim Gift on BYDFi (PC)</h2><h3>1. Go to the Gift Page</h3><ul><li>Log in to your BYDFi account on PC.</li><li>From the top navigation bar, click → Gift.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760510514749.image.png" alt="BYD.1760510514749.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510514749.image.png" style="width: 100%;"/></p><h3>2. Enter Your Gift Code or Gift ID</h3><ul><li>On the Gift page, input the Gift Code or Gift ID that you received from your sender.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760510573960.image.png" alt="BYD.1760510573960.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510573960.image.png" style="width: 100%;"/></p><h3>3. Click “Claim Now”</h3><ul><li>After entering your code, click Claim Now to redeem your reward instantly.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760510775565.image.png" alt="BYD.1760510775565.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510775565.image.png" style="width: 100%;"/></p><h3>4. View Your Claim Records</h3><ul><li>You can view all your claimed gifts and rewards under the Claim Records section.</li><li>This includes details such as gift type, amount, and claim status.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1760510907457.image.png" alt="BYD.1760510907457.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510907457.image.png" style="width: 100%;"/><img src="https://uploads.bydfi.in/events/cms/BYD.1760510881908.image.png" alt="BYD.1760510881908.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1760510881908.image.png" style="width: 100%;"/></p><h2>⚠️ Important Notes</h2><ul><li>If the gift is password-protected, you’ll need to enter the Gift Password provided by the sender.</li><li>Some gifts may have specific claim conditions, such as: Must be a new user; or Must be a sub-affiliate (referral) of the sender.</li><li>Please ensure you meet these requirements before claiming.</li></ul>

How to Claim a Gift on BYDFi (PC)

How to Claim Gift on BYDFi (PC) | Redeem Your Gift Code or ID

<p>BYDFi makes it easy to invite friends and earn referral rewards on desktop. By sharing your referral code or referral link, you can expand your network and unlock exclusive rewards when friends register or complete specific tasks.</p><p><br></p><h2 style="text-align: start;">How to Access Your Referral Code on BYDFi (PC)</h2><h3>🔹 Option 1: Access Referral Code from Profile</h3><p>1. Log in to your BYDFi account on PC and navigate to the Affiliate Center.<img src="https://uploads.bydfi.in/events/cms/BYD.1759461074130.image.png" alt="BYD.1759461074130.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759461074130.image.png" style="width: 100%;"/></p><p>2. Copy your referral link directly from the page.<img src="https://uploads.bydfi.in/events/cms/BYD.1759461170187.image.png" alt="BYD.1759461170187.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759461170187.image.png" style="width: 100%;"/></p><p>3. Alternatively, share your referral QR code banner to invite friends.<img src="https://uploads.bydfi.in/events/cms/BYD.1759461306020.image.png" alt="BYD.1759461306020.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759461306020.image.png" style="width: 100%;"/></p><h3>🔹 Option 2: Use the Invite Friends Shortcut</h3><p>1. Log in to your BYDFi account on PC and go to the Lucky Mystery Box event page.<img src="https://uploads.bydfi.in/events/cms/BYD.1759461669947.image.png" alt="BYD.1759461669947.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759461669947.image.png" style="width: 100%;"/></p><p>2. From here, you can: </p><ul><li>Copy your referral link directly</li><li>Click Invite Now to generate a shareable banner.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759461718137.image.png" alt="BYD.1759461718137.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759461718137.image.png" style="width: 100%;"/></p><h2>🎁 Start Earning Referral Rewards</h2><p>Whenever your friends register or complete specific tasks using your referral link or invitation code, you’ll automatically receive referral rewards. The more friends you invite, the more rewards you can earn.</p><p>👉 Sharing is quick and secure on BYDFi PC — start inviting today to maximize your referral benefits!</p>

How to Get Your BYDFi Referral Code (PC)

How to Get Your BYDFi Referral Code on PC | Invite Friends & Earn Rewards

<p>BYDFi makes it simple to invite friends and earn referral rewards. By sharing your <strong>referral code or referral link</strong>, you can grow your network and unlock exclusive rewards when friends register or complete specific tasks.</p><p><br></p><h2>How to Access Your Referral Code on the BYDFi App</h2><h3>🔹 Option 1: Access Referral Code from Profile</h3><p>1. On the BYDFi APP homepage, tap More.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759458449186.image.png" alt="BYD.1759458449186.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759458449186.image.png" style="width: 50%;"/></p><p>2. Select My Referrals from the menu.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759458488055.image.png" alt="BYD.1759458488055.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759458488055.image.png" style="width: 50%;"/></p><p>3. Scroll down to view your Invitation Code and Referral Link.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759458516622.image.png" alt="BYD.1759458516622.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759458516622.image.png" style="width: 50%;"/></p><p>4. Share your referral QR code banner on social media or copy the link to share directly.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759458650372.image.png" alt="BYD.1759458650372.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759458650372.image.png" style="width: 50%;"/></p><h3>🔹 Option 2: Use the Invite Friends Shortcut</h3><p>1. On the BYDFi App homepage, tap Invite Friends at the top.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759459363640.image.png" alt="BYD.1759459363640.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759459363640.image.png" style="width: 50%;"/></p><p>2. In the Lucky Mystery Box section, tap the Go button.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759459390764.image.png" alt="BYD.1759459390764.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759459390764.image.png" style="width: 50%;"/></p><p>3. Scroll to the bottom of the page and either: Copy your referral link, or Tap Invite Now to generate a banner for sharing.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1759459421349.image.png" alt="BYD.1759459421349.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1759459421349.image.png" style="width: 50%;"/></p><p><br></p><h2>🎁 Start Earning Referral Rewards</h2><p>When your friends register or complete specified tasks via your referral link or invitation code, you’ll automatically receive <strong>referral rewards</strong>. The more friends you invite, the greater your earning potential.</p>

How to Get Your BYDFi Referral Code (APP)

How to Get Your BYDFi Referral Code (App) | Invite & Earn Rewards

<p>When depositing certain cryptocurrencies on BYDFi, you may be required to enter a <strong>Memo</strong> or <strong>Tag</strong> along with your deposit address. This step is essential to ensure that your funds are correctly identified and credited to your account.</p><p><br></p><h2>When Do You Need a Memo/Tag?</h2><ul><li>No Memo/Tag Required: If the deposit page does not display a Memo/Tag, you can deposit without filling in one.</li><li>Memo/Tag Required: If the deposit page shows a designated Memo/Tag, you must enter it during the deposit process.</li></ul><p>⚠️ Important: When withdrawing from other platforms or wallets to BYDFi, always enter the correct <strong>Memo/Tag</strong>. Without it, your deposit may not be credited.</p><h3>Cryptocurrencies That Require a Memo/Tag</h3><p>The following tokens typically require a Memo/Tag when depositing or withdrawing:</p><ul><li>XRP</li><li>ATOM</li><li>BAND</li><li>XLM</li></ul><p><br></p><h2>How to Deposit Cryptocurrency on BYDFi App</h2><h3>1. Open Your External Wallet or Exchange</h3><p>Log in to your external wallet or exchange, then tap <strong>Withdraw</strong>.</p><p><br></p><h3>2. Log in to BYDFi App and Access the Deposit Page</h3><p>On the app homepage, select <strong>Deposit</strong> to enter the deposit page.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758536520377.image.png" alt="BYD.1758536520377.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758536520377.image.png" style="width: 50%;"/></p><h3>3. Select the Cryptocurrency</h3><p>Search for or directly select the cryptocurrency you want to deposit.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758077044120.image.png" alt="BYD.1758077044120.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758077044120.image.png" style="width: 50%;"/></p><h3>4. Choose Network and Copy Deposit Information</h3><ul><li>Select the correct blockchain network</li><li>Copy the deposit address and Memo/Tag (if applicable)</li><li>Paste the deposit address, Memo/Tag, and deposit amount into the withdrawal page of your external wallet</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758077060301.image.png" alt="BYD.1758077060301.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758077060301.image.png" style="width: 50%;"/></p><h3>5. Submit and Track Your Deposit</h3><ul><li>Complete the withdrawal on your external platform</li><li>Return to BYDFi’s Deposit or Assets page, and check Transaction History to view the status and details of your deposit</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758077068295.image.png" alt="BYD.1758077068295.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758077068295.image.png" style="width: 50%;"/></p><p><br></p><h2>What If You Forget to Enter a Memo/Tag?</h2><p>If you forget to include the required Memo/Tag, your deposit may not be automatically credited. Please contact <a href="mailto:cs@bydfi.com" target="_blank"><strong>BYDFi Customer Support</strong></a> and provide:</p><ul><li>Your UID (KYC verification required)</li><li>A complete withdrawal history video (not a screen recording)</li><li>The correct Memo/Tag value</li><li>Transaction hash (txid)</li></ul><p>⏳ Note: Because retrieving funds without Memo/Tag requires significant manual processing, the recovery time may take <strong>up to 10 days or more</strong>.</p><p><br></p><h2>Key Takeaways</h2><ul><li>Always check whether a Memo/Tag is required before making a deposit.</li><li>Enter the correct deposit address and Memo/Tag to ensure successful deposits.</li><li>Tokens like XRP, ATOM, XLM, and BAND require Memo/Tag.</li><li>Missing Memo/Tag deposits can still be recovered, but the process may take a long time.</li></ul><p>By following these steps, you can deposit cryptocurrencies into your BYDFi account safely and without delays.</p>

How to Fill in Memo/Tag for Crypto Deposits on BYDFi (APP)

<p>The <strong>Transfer</strong> function allows you to move funds between different account types within BYDFi. You can transfer assets between your <strong>Spot Account</strong> and your <strong>USDT-M</strong> or <strong>COIN-M Contract Accounts</strong> quickly and securely.</p><p><br></p><h2>Steps to Transfer Assets</h2><h3>1. Log in to BYDFi and Access Transfer Page</h3><ul><li style="text-align: start;">Go to the BYDFi website.</li><li style="text-align: start;">Log in to your account.</li><li style="text-align: start;">Click the Wallet icon in the upper right corner.</li><li style="text-align: start;">Select Transfer.</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1757577438540.image.png" alt="BYD.1757577438540.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757577438540.image.png" style="width: 100%;"></p><h3>2. Initiate a Transfer</h3><ul><li>Click Transfer on the assets page.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757577529789.image.png" alt="BYD.1757577529789.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757577529789.image.png" style="width: 100%;"/></p><p><br></p><h3>3. Select Wallets and Amount</h3><ul><li>Choose the wallet you want to transfer from and the wallet you want to transfer to.</li><li>Enter the transfer amount.</li><li>Confirm to complete the transfer.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757577553115.image.png" alt="BYD.1757577553115.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757577553115.image.png" style="width: 100%;"/></p><p><br></p><h2>Important Notes</h2><ul><li>Withdrawal requirement: To withdraw assets, you must first transfer them from your USDT-M or COIN-M Contract Account to your Spot Account.</li><li>Equity vs. transferable balance: If your account equity is greater than your transferable balance, check whether you have any open orders. Open positions and their margin requirements will lock part of your balance. Only the remaining funds after closing the orders can be transferred out of the contract account.</li></ul><p><br></p><p>✅ By following these steps, you can manage and transfer your funds between BYDFi wallets efficiently, ensuring smooth trading and withdrawal operations.</p>

How to Transfer Assets on BYDFi (PC)

<p style="text-align: start;">When withdrawing certain cryptocurrencies on BYDFi, you may need to enter a <strong>Memo</strong> or <strong>Tag</strong> along with your withdrawal address. Correctly filling in the Memo/Tag ensures your funds are accurately credited to your external wallet or exchange.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">When Do You Need a Memo/Tag?</h2><ul><li style="text-align: start;">No Memo/Tag Required: If the withdrawal page does not display a Memo/Tag, you can proceed without entering one.</li><li style="text-align: start;">Memo/Tag Required: If a designated Memo/Tag is displayed on the page, you must enter it during the withdrawal process.</li></ul><p style="text-align: start;">⚠️ <strong>Important:</strong> The following cryptocurrencies typically require a Memo/Tag for deposits and withdrawals:</p><ul><li style="text-align: start;">XRP</li><li style="text-align: start;">ATOM</li><li style="text-align: start;">BAND</li><li style="text-align: start;">XLM</li></ul><p style="text-align: start;">Always check whether the receiving wallet or platform requires a Memo/Tag, otherwise your funds may fail to arrive.</p><p style="text-align: start;"><br></p><h2>How to Withdraw Crypto on BYDFi App (Step-by-Step Guide)</h2><h3>1. Access the Withdrawal Page</h3><p>Log in to your account → Tap Assets</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758079234763.image.png" alt="BYD.1758079234763.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079234763.image.png" style="width: 50%;"/></p><p>Tap <strong>Withdraw</strong> to enter the withdrawal page.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758079245435.image.png" alt="BYD.1758079245435.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079245435.image.png" style="width: 50%;"/></p><p><strong>Alternative method:</strong></p><ul><li>Go to Spot Account → search for the cryptocurrency (e.g., XRP) → tap Withdraw to access the same page.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758079257324.image.png" alt="BYD.1758079257324.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079257324.image.png" style="width: 50%;"/></p><p><br></p><h3>2. Select Withdrawal Coin</h3><p>Search for or select the cryptocurrency you want to withdraw.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758079267434.image.png" alt="BYD.1758079267434.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079267434.image.png" style="width: 50%;"/></p><p>Tap Network to proceed withdrawal</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758079274161.image.png" alt="BYD.1758079274161.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079274161.image.png" style="width: 50%;"/></p><p><br></p><h3>3. Enter Withdrawal Details</h3><li>Ensure you select the correct blockchain network for your token.</li><li>Enter all required information as prompted: </li><ul><li>Withdrawal Address </li><li>Withdrawal Amount </li><li>Memo/Tag</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1758079283063.image.png" alt="BYD.1758079283063.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1758079283063.image.png" style="width: 50%;"/></p><p><br></p><h3>4. Complete Security Verification</h3><ul><li>Enter your Fund Password or Google Authenticator Code</li><li>Enter your Email Verification Code</li><li>Tap Confirm Withdrawal to submit your request</li></ul><p><br></p><h3>5. Withdrawal Processing</h3><ul><li>Once submitted, your withdrawal request will be processed promptly by BYDFi.</li><li>You can check the status of your transaction in the Withdrawal History section.</li></ul><p style="text-align: start;"><br></p><h2 style="text-align: start;">Withdrawal Precautions</h2><ul><li style="text-align: start;">Always confirm if the external wallet or platform requires a Memo/Tag for deposits.</li><li style="text-align: start;">Entering an incorrect Memo/Tag may result in delayed or failed crediting of funds.</li><li style="text-align: start;">Correct Memo/Tag input ensures secure and timely fund transfers.</li></ul><p style="text-align: start;"><br></p><h2 style="text-align: start;">Important Reminders</h2><ul><li style="text-align: start;">Cryptocurrencies like XRP, ATOM, BAND, and XLM generally require a Memo/Tag for both deposits and withdrawals.</li><li style="text-align: start;">If you forget to enter the Memo/Tag, you may need to contact the receiving platform’s customer support to recover funds, which could take some time.</li><li style="text-align: start;">Always double-check all withdrawal details before submitting to avoid errors.</li></ul><p style="text-align: start;">By following these steps, you can safely and efficiently withdraw cryptocurrencies from BYDFi while ensuring that your funds arrive securely in your specified wallet.</p>

How to Fill in Memo/Tag for Crypto Withdrawals on BYDFi (APP)

<p>When depositing certain cryptocurrencies on BYDFi, you may be required to enter a <strong>Memo</strong> or <strong>Tag</strong> along with your deposit address. This step is essential to ensure that your funds are correctly identified and credited to your account.</p><p><br></p><h2>When Do You Need a Memo/Tag?</h2><ul><li>No Memo/Tag Required: If the deposit page does not display a Memo/Tag, you can deposit without filling in one.</li><li>Memo/Tag Required: If the deposit page shows a designated Memo/Tag, you must enter it during the deposit process.</li></ul><p>⚠️ Important: When withdrawing from other platforms or wallets to BYDFi, always enter the correct <strong>Memo/Tag</strong>. Without it, your deposit may not be credited.</p><h3>Cryptocurrencies That Require a Memo/Tag</h3><p>The following tokens typically require a Memo/Tag when depositing or withdrawing:</p><ul><li>XRP</li><li>ATOM</li><li>BAND</li><li>XLM</li></ul><p><br></p><h2>Step-by-Step Guide: Deposit with Memo/Tag (PC)</h2><h3>1. Open Your External Wallet or Exchange </h3><p>Log in to your external wallet or another exchange, then click on <strong>Withdraw</strong>.</p><h3>2. Log in to BYDFi and Access Deposit Page </h3><ul><li>Go to the BYDFi website. </li><li>Log in to your account. </li><li>Click the Wallet icon in the upper right corner. </li><li>Select Deposit.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757558436452.image.png" alt="BYD.1757558436452.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757558436452.image.png" style="width: 100%;"/></p><h3>3. Select Network and Copy Deposit Details </h3><ul><li>Choose the correct blockchain network. </li><li>Copy both the Deposit Address and the Memo/Tag. </li><li>Paste these details into the withdrawal page of your external wallet along with the amount.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757558589971.image.png" alt="BYD.1757558589971.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757558589971.image.png" style="width: 100%;"/></p><h3>4. Confirm and Track Your Deposit </h3><ul><li>Submit the withdrawal on your external platform. </li><li>On BYDFi, scroll down to Deposit History to view transaction status and details.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757558642758.image.png" alt="BYD.1757558642758.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757558642758.image.png" style="width: 100%;"/></p><h2>What If You Forget to Enter a Memo/Tag?</h2><p>If you forget to include the required Memo/Tag, your deposit may not be automatically credited. Please contact <a href="mailto:cs@bydfi.com" target="_blank"><strong>BYDFi Customer Support</strong></a> and provide:</p><ul><li>Your UID (KYC verification required)</li><li>A complete withdrawal history video (not a screen recording)</li><li>The correct Memo/Tag value</li><li>Transaction hash (txid)</li></ul><p>⏳ Note: Because retrieving funds without Memo/Tag requires significant manual processing, the recovery time may take <strong>up to 10 days or more</strong>.</p><p><br></p><h2>Key Takeaways</h2><ul><li>Always check whether a Memo/Tag is required before making a deposit.</li><li>Enter the correct deposit address and Memo/Tag to ensure successful deposits.</li><li>Tokens like XRP, ATOM, XLM, and BAND require Memo/Tag.</li><li>Missing Memo/Tag deposits can still be recovered, but the process may take a long time.</li></ul><p>By following these steps, you can deposit cryptocurrencies into your BYDFi account safely and without delays.</p>

How to Fill in Memo/Tag for Crypto Deposits on BYDFi (PC)

<h2>What Is Crypto Dust?</h2><p>Crypto dust refers to tiny amounts of cryptocurrency in your BYDFi account that are <strong>below the minimum trade limit</strong> and cannot be directly used for buying or selling.<br><br>On BYDFi, the minimum trade limit for all cryptocurrencies is equivalent to <strong>10 USDT</strong>. Any balances under this threshold are considered crypto dust.</p><p><br></p><h2>How to Convert Crypto Dust to BYD Points</h2><p>BYDFi allows you to <strong>easily convert unused crypto dust into BYD Points</strong>, which can be redeemed for rewards, bonuses, or platform benefits.</p><p><strong>Steps to Convert Crypto Dust:</strong></p><h3><strong>1. Log in and Access Assets</strong></h3><ul><li>Open the BYDFi App.</li><li>Log in to your account.</li><li>Tap Assets on the bottom menu bar.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757581710433.image.png" alt="BYD.1757581710433.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757581710433.image.png" style="width: 50%;"/></p><h3><strong>2. Open the Spot Assets Page</strong></h3><ul><li>On the Assets page, tap Spot to access your Spot assets.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757581778895.image.png" alt="BYD.1757581778895.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757581778895.image.png" style="width: 50%;"/></p><p><br></p><h3><strong>3. Access the Conversion Feature</strong></h3><ul><li>Tap Convert into BYD Points to start the conversion process.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757581753614.image.png" alt="BYD.1757581753614.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757581753614.image.png" style="width: 50%;"/></p><p><br></p><h3><strong>4. Select Crypto Dust and Confirm</strong></h3><ul><li>Choose the token you want to convert.</li><li>Tap <strong>Confirm</strong> to proceed.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757581924375.image.png" alt="BYD.1757581924375.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757581924375.image.png" style="width: 50%;"/></p><p><br></p><p><strong>5. Receive BYD Points Instantly</strong></p><ul><li>You will immediately receive BYD Points based on the equivalent value of the converted crypto.</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1757582010613.image.png" alt="BYD.1757582010613.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757582010613.image.png" style="width: 50%;"></p><p><br></p><h2>FAQ – Crypto Dust Conversion</h2><h3><strong>1. How Many Crypto Dust Conversions Can I Make?</strong></h3><p>You can convert crypto dust without limits on the number of tokens, but only one conversion every 24 hours is allowed.</p><h3><strong>2. Are There Any Fees for Conversion?</strong></h3><p>No, converting crypto dust to BYD Points on BYDFi is completely free.</p><h3><strong>3. Which Cryptocurrencies Are Supported?</strong></h3><p>All listed cryptocurrencies on BYDFi can be converted.</p><p>Delisted tokens are not eligible for conversion.</p><h3><strong>4. How to Check Your Redeemed BYD Points?</strong></h3><p>Redeemed BYD Points will be automatically credited to the <strong>Rewards Center</strong>, where you can use them to claim various benefits. <span style="color: var(--spec-brand-font-color);">Each BYD Point is valid for </span><span style="color: var(--spec-brand-font-color);"><strong>180 days</strong></span>.</p><p><br></p><h2>Why Convert Crypto Dust on BYDFi?</h2><ul><li>Maximize Every Balance – Turn small, unused crypto assets into valuable BYD Points.</li><li>No Fees – Enjoy free and instant conversions.</li><li>Seamless Process – Convert crypto dust quickly and securely within the BYDFi platform.</li></ul><p>✅ With BYDFi’s crypto dust conversion feature, you can make the most of every small balance in your account. Start converting today to unlock rewards and benefits from your unused crypto assets.</p>

How to Convert Crypto Dust to BYD Point (APP)

<h2>What Is Crypto Dust?</h2><p>Crypto dust refers to tiny amounts of cryptocurrency left in your account after trading. These small balances are usually <strong>below the minimum trade limit</strong>, meaning they cannot be directly used for buying or selling.</p><p>On BYDFi, the minimum trade limit for all cryptocurrencies is equivalent to <strong>10 USDT</strong>. Any assets under this threshold are considered <strong>crypto dust</strong>.</p><p><br></p><h2>How to Convert Crypto Dust to BYD Point?</h2><p>BYDFi allows you to easily convert unusable dust balances into <strong>BYD Points</strong>, which can be redeemed for rewards, benefits, or discounts.</p><h3>Steps to Convert Crypto Dust on BYDFi (PC):</h3><p>1. Go to Assets Center → Click Spot from the homepage.<img src="https://uploads.bydfi.in/events/cms/BYD.1757580295682.image.png" alt="BYD.1757580295682.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757580295682.image.png" style="width: 100%;"/></p><p>2. Click on <strong>Convert into BYD Points.</strong><img src="https://uploads.bydfi.in/events/cms/BYD.1757580340671.image.png" alt="BYD.1757580340671.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757580340671.image.png" style="width: 100%;"/></p><p>3. Select the token you want to convert, then click Convert.<img src="https://uploads.bydfi.in/events/cms/BYD.1757580419279.image.png" alt="BYD.1757580419279.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757580419279.image.png" style="width: 100%;"/></p><p>4. Instantly receive BYD Points based on the equivalent value of the converted crypto.<img src="https://uploads.bydfi.in/events/cms/BYD.1757580493857.image.png" alt="BYD.1757580493857.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757580493857.image.png" style="width: 100%;"/></p><h2>Frequently Asked Questions (FAQ)</h2><h3>1. How Many Crypto Dust Conversions Can I Make?</h3><p>You can convert dust <strong>without limits on the number of tokens</strong>, but only <strong>one conversion per 24 hours</strong> is allowed.</p><h3>2. Are There Any Fees for Crypto Dust Conversion?</h3><p>No. <strong>Converting crypto dust to BYD Points is completely free</strong> on BYDFi.</p><h3>3. Which Cryptocurrencies Can Be Converted?</h3><p>All listed cryptocurrencies on BYDFi are supported.</p><p>However, <strong>delisted tokens are not eligible</strong> for dust conversion.</p><h3><strong>4. How to Check Your Redeemed BYD Points?</strong></h3><p>Redeemed BYD Points will be automatically credited to the <a href="https://www.bydfi.com/en/welfare-center?tab=2" target="_blank"><strong>Rewards Center</strong></a>, where you can use them to claim various benefits. <span style="color: var(--spec-brand-font-color);">Each BYD Points is valid for </span><span style="color: var(--spec-brand-font-color);"><strong>180 days</strong></span>.</p><p><br></p><h2>Why Convert Crypto Dust on BYDFi?</h2><ul><li>Maximize every balance – turn small unusable assets into valuable BYD Points.</li><li>No fees – enjoy free conversions anytime.</li><li>Seamless process – convert dust instantly within the BYDFi platform.</li></ul><p><br></p><p>✅ With BYDFi’s crypto dust conversion feature, you never have to let small balances go to waste. Start converting today and make the most of your trading assets.</p>

How to Convert Crypto Dust to BYD Point (PC)

<p>The <strong>Transfer</strong> feature on BYDFi allows you to move funds between different account types directly in the mobile app. You can quickly and securely transfer assets between your <strong>Spot Account</strong> and your <strong>USDT-M</strong> or <strong>COIN-M Contract Accounts</strong>.</p><p><br></p><h2>Steps to Transfer Assets on BYDFi App</h2><h3>1. Log in and Access Assets</h3><ul><li>Open the BYDFi App.</li><li>Log in to your account.</li><li>Tap Assets on the bottom menu bar.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757578294635.image.png" alt="BYD.1757578294635.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757578294635.image.png" style="width: 50%;"/></p><h3>2. Open the Transfer Function</h3><ul><li>On the Assets page, tap Transfer to start a transfer.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757578313841.image.png" alt="BYD.1757578313841.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757578313841.image.png" style="width: 50%;"/></p><h3>3. Select Wallets and Enter Amount</h3><ul><li>Choose the wallet you want to transfer from and the wallet you want to transfer to.</li><li>Enter the transfer amount.</li><li>Confirm to complete the transfer instantly.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757578328009.image.png" alt="BYD.1757578328009.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757578328009.image.png" style="width: 50%;"/></p><h2>Important Notes About Transfers</h2><ul><li>For Withdrawals: Before withdrawing funds, you must transfer them from your USDT-M or COIN-M Contract Account to your Spot Account.</li><li>Equity vs. Transferable Balance: If your account equity is greater than your transferable balance, check for any open orders. Open positions and their margin requirements lock part of your balance. Only the remaining funds after closing positions can be transferred out.</li></ul><p><br></p><p>✅ By using the transfer feature in the BYDFi App, you can manage your trading funds flexibly and ensure smooth withdrawals and contract trading operations.</p>

How to Transfer Assets on BYDFi (APP)

<p>When withdrawing certain cryptocurrencies on BYDFi, you may need to enter a <strong>Memo</strong> or <strong>Tag</strong> along with your withdrawal address. Correctly filling in the Memo/Tag ensures your funds are accurately credited to your external wallet or exchange.</p><p><br></p><h2>When Do You Need a Memo/Tag?</h2><ul><li>No Memo/Tag Required: If the withdrawal page does not display a Memo/Tag, you can proceed without entering one.</li><li>Memo/Tag Required: If a designated Memo/Tag is displayed on the page, you must enter it during the withdrawal process.</li></ul><p>⚠️ <strong>Important:</strong> The following cryptocurrencies typically require a Memo/Tag for deposits and withdrawals:</p><ul><li>XRP</li><li>ATOM</li><li>BAND</li><li>XLM</li></ul><p>Always check whether the receiving wallet or platform requires a Memo/Tag, otherwise your funds may fail to arrive.</p><p><br></p><h2>Step-by-Step Guide: Withdrawal with Memo/Tag (PC)</h2><p><strong>Example: Withdrawing XRP</strong></p><h3><strong>1. Log in to BYDFi and Access the Withdrawal Page</strong></h3><ul><li>Open the BYDFi website</li><li>Log in to your account</li><li>Click the Wallet icon in the top right corner</li><li>Select Withdraw</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757569697603.image.png" alt="BYD.1757569697603.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757569697603.image.png" style="width: 100%;"/></p><p><br></p><h3><strong>2. Enter Withdrawal Information</strong></h3><ul><li>Select the correct blockchain network</li><li>Enter the withdrawal address, Memo/Tag, and amount as instructed on the page</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1757570661187.image.png" alt="BYD.1757570661187.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757570661187.image.png" style="width: 100%;"/></p><p><br></p><h3><strong>3. Complete Security Verification</strong></h3><ul><li>Enter your Fund Password</li><li>Enter email verification code or Google Authenticator code</li><li>Click Confirm</li></ul><p><br></p><h3><strong>4. Submit and Process Withdrawal</strong></h3><ul><li>After submitting your withdrawal request, BYDFi will process your funds as quickly as possible</li></ul><p><br></p><h2>Withdrawal Precautions</h2><ul><li>Always confirm if the external wallet or platform requires a Memo/Tag for deposits.</li><li>Entering an incorrect Memo/Tag may result in delayed or failed crediting of funds.</li><li>Correct Memo/Tag input ensures secure and timely fund transfers.</li></ul><p><br></p><h2>Important Reminders</h2><ul><li>Cryptocurrencies like XRP, ATOM, BAND, and XLM generally require a Memo/Tag for both deposits and withdrawals.</li><li>If you forget to enter the Memo/Tag, you may need to contact the receiving platform’s customer support to recover funds, which could take some time.</li><li>Always double-check all withdrawal details before submitting to avoid errors.</li></ul><p>By following these steps, you can safely and efficiently withdraw cryptocurrencies from BYDFi while ensuring that your funds arrive securely in your specified wallet.</p>

How to Fill in Memo/Tag for Crypto Withdrawals on BYDFi (PC)

<p>Protect yourself from scams by confirming whether a person or group claiming to be from BYDFi is officially verified. Cybercriminals often impersonate official platforms—so it's crucial to double-check before engaging.</p><p><br></p><h2>🔍 What Is BYDFi Official Verification?</h2><p>The <strong>BYDFi Official Verification Tool</strong> allows you to confirm the authenticity of the following:</p><ul><li>Email addresses</li><li>Websites</li><li>Telegram accounts and bots</li><li>X (formerly Twitter)</li><li>Instagram</li><li>YouTube</li><li>Facebook</li><li>Discord, and more</li></ul><p>If the contact or group is legitimate, you will receive a confirmation message indicating that it is officially recognized by BYDFi.</p><p><br></p><h2>📌 How to Use the BYDFi Verification Tool</h2><p>1. <a href="https://www.bydfi.com/en/official-verification" target="_blank">Click here</a> or scroll to the bottom of the BYDFi homepage and click on “BYDFi Verify”<img src="https://uploads.bydfi.in/events/cms/BYD.1753856989134.image.png" alt="BYD.1753856989134.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753856989134.image.png" style="width: 100%;"/></p><p>2. Enter the group link, email address, or account ID you wish to verify.<img src="https://uploads.bydfi.in/events/cms/BYD.1754388247813.image.png" alt="BYD.1754388247813.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754388247813.image.png" style="width: 100%;"/></p><p>3. Click Search.<img src="https://uploads.bydfi.in/events/cms/BYD.1753857119800.image.png" alt="BYD.1753857119800.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753857119800.image.png" style="width: 100%;"/></p><p>4. If the contact is authentic, you’ll see a verification message confirming its official status.<img src="https://uploads.bydfi.in/events/cms/BYD.1753857148533.image.png" alt="BYD.1753857148533.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753857148533.image.png" style="width: 100%;"/></p><p>If it's not authentic, you’ll see a message like this.<img src="https://uploads.bydfi.in/events/cms/BYD.1753857203956.image.png" alt="BYD.1753857203956.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753857203956.image.png" style="width: 100%;"/></p><p><strong>Tip:</strong> Bookmark the verification tool and use it whenever you're contacted by someone claiming to represent BYDFi.</p><p><span style="color: var(--spec-brand-font-color);"><strong>Stay Safe. Stay Informed. Trade Confidently</strong></span></p>

How to Verify Official BYDFi Contacts and Groups

<p>If your deposit shows as <strong>completed</strong> on the sending platform but is <strong>not reflected in your BYDFi account</strong>, there could be several possible reasons. This guide helps you troubleshoot the issue and explains how to contact customer support if needed.</p><p><br></p><h2>🔍 Common Reasons for Uncredited Deposits</h2><h3>1. <strong>Missing Tag or Memo</strong></h3><p>Some cryptocurrencies—like <strong>XRP</strong>, <strong>EOS</strong>, or <strong>XLM</strong>—require a <strong>Tag</strong> or <strong>Memo</strong> in addition to the wallet address.</p><p>💡 If the Tag/Memo is missing or incorrect, the deposit may not be automatically credited.</p><p><br></p><h3>2. <strong>Blockchain Confirmation Delays</strong></h3><p>The transaction might still be <strong>pending confirmation</strong> on the blockchain.</p><p>⏳ Depending on network congestion, some deposits can take longer to process.</p><p><br></p><h3>3. <strong>Deposits via Smart Contract</strong></h3><p>If you deposited using a <strong>smart contract</strong>, the system may not recognize the transfer automatically.</p><p>🔁 These transactions might require manual intervention.</p><p><br></p><h3>4. <strong>Unsupported Token Deposits</strong></h3><p>If you accidentally deposited an <strong>unsupported token</strong> to a BYDFi wallet, please refer to:<br><br>👉 <a href="https://www.bydfi.com/en/support/FAQs/articles/urawekdkscvp" target="_blank">Depositing Unsupported Coins to Your BYDFi Account</a></p><p><br></p><h2>✅ Before Contacting BYDFi, Please Confirm:</h2><h3>1. <strong>Correct Deposit Details</strong></h3><ul><li>Ensure you logged in before copying the deposit address.</li><li>Make sure the deposit amount exceeds the minimum limit required.</li></ul><h3>2. <strong>Status on the Sending Platform</strong></h3><ul><li>Check whether the transaction is marked as Completed or Successful.</li><li>If the transaction hasn’t been sent successfully, contact the sending platform first.</li></ul><h3>3. <strong>Blockchain Status</strong></h3><ul><li>Confirm that the transaction has sufficient network confirmations and is marked as successful on the blockchain explorer.</li></ul><p><br></p><h2>Contact BYDFi Support If All Checks Are Complete</h2><p>If you've verified everything above and your deposit is still not credited, please <strong>contact BYDFi Customer Support</strong> and prepare the following information:</p><ul><li><strong>Your UID (BYDFi account number)</strong></li><li><strong>Transaction Hash (TxID)</strong></li><li><strong>Screenshot of your sending wallet and transaction details</strong></li></ul><p>You can reach us via <strong>Live Chat</strong> or email: <a href="mailto:cs@bydfi.com" target="_blank"><strong>cs@bydfi.com</strong></a></p><p><br></p><h2>🧭 How to Find Key Deposit Info</h2><h3>🔹 How to Find Your UID (PC)?</h3><ul><li>Log in to your BYDFi account.</li><li>Click on profile icon.</li><li>Your UID will be shown under your user name.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754459304526.image.png" alt="BYD.1754459304526.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459304526.image.png" style="width: 100%;"/></p><h3>🔹 How to Find the Transaction Hash (TxID)?</h3><p>Take <strong>ERC20</strong> as an example:</p><ol><li>Visit Etherscan.io</li><li>Enter your wallet address or transaction hash in the search bar.</li><li>Locate your transaction and copy the TxHash.</li></ol><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" alt="BYD.1754459203727.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" style="width: 100%;"/></p><p>📌 <strong>Reminder:</strong></p><ul><li>BYDFi does not charge fees for deposits.</li><li>Blockchain confirmation times vary by coin and network load.</li></ul><p>Need further help? We're here 24/7.</p>

Deposits Haven't Been Credited to Your BYDFi Account (PC)

<p>If your deposit shows as <strong>completed</strong> on the sending platform but is <strong>not reflected in your BYDFi account</strong>, there could be several possible reasons. This guide helps you troubleshoot the issue and explains how to contact customer support if needed.</p><p><br></p><h2>🔍 Common Reasons for Uncredited Deposits</h2><h3>1. <strong>Missing Tag or Memo</strong></h3><p>Some cryptocurrencies—like <strong>XRP</strong>, <strong>EOS</strong>, or <strong>XLM</strong>—require a <strong>Tag</strong> or <strong>Memo</strong> in addition to the wallet address.</p><p>💡 If the Tag/Memo is missing or incorrect, the deposit may not be automatically credited.</p><p><br></p><h3>2. <strong>Blockchain Confirmation Delays</strong></h3><p>The transaction might still be <strong>pending confirmation</strong> on the blockchain.</p><p>⏳ Depending on network congestion, some deposits can take longer to process.</p><p><br></p><h3>3. <strong>Deposits via Smart Contract</strong></h3><p>If you deposited using a <strong>smart contract</strong>, the system may not recognize the transfer automatically.</p><p>🔁 These transactions might require manual intervention.</p><p><br></p><h3>4. <strong>Unsupported Token Deposits</strong></h3><p>If you accidentally deposited an <strong>unsupported token</strong> to a BYDFi wallet, please refer to:<br><br>👉 <a href="https://www.bydfi.com/en/support/FAQs/articles/urawekdkscvp" target="_blank">Depositing Unsupported Coins to Your BYDFi Account</a></p><p><br></p><h2>✅ Before Contacting BYDFi, Please Confirm:</h2><h3>1. <strong>Correct Deposit Details</strong></h3><ul><li>Ensure you logged in before copying the deposit address.</li><li>Make sure the deposit amount exceeds the minimum limit required.</li></ul><h3>2. <strong>Status on the Sending Platform</strong></h3><ul><li>Check whether the transaction is marked as Completed or Successful.</li><li>If the transaction hasn’t been sent successfully, contact the sending platform first.</li></ul><h3>3. <strong>Blockchain Status</strong></h3><ul><li>Confirm that the transaction has sufficient network confirmations and is marked as successful on the blockchain explorer.</li></ul><p><br></p><h2>Contact BYDFi Support If All Checks Are Complete</h2><p>If you've verified everything above and your deposit is still not credited, please <strong>contact BYDFi Customer Support</strong> and prepare the following information:</p><ul><li><strong>Your UID (BYDFi account number)</strong></li><li><strong>Transaction Hash (TxID)</strong></li><li><strong>Screenshot of your sending wallet and transaction details</strong></li></ul><p>You can reach us via <strong>Live Chat</strong> or email: <a href="mailto:cs@bydfi.com" target="_blank"><strong>cs@bydfi.com</strong></a></p><p><br></p><h2>🧭 How to Find Key Deposit Info</h2><h3>🔹 How to Find Your UID (APP)?</h3><p>1. Log in to your BYDFi account.</p><p>2. Click on profile icon.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754460142838.image.png" alt="BYD.1754460142838.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754460142838.image.png" style="width: 50%;"/></p><p>3. Your UID will be shown under your user name.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754460178492.image.png" alt="BYD.1754460178492.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754460178492.image.png" style="width: 50%;"/></p><h3>🔹 How to Find the Transaction Hash (TxID)?</h3><p>Take <strong>ERC20</strong> as an example:</p><ol><li>Visit Etherscan.io</li><li>Enter your wallet address or transaction hash in the search bar.</li><li>Locate your transaction and copy the TxHash.</li></ol><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" alt="BYD.1754459203727.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754459203727.image.png" style="width: 100%;"/></p><p>📌 <strong>Reminder:</strong></p><ul><li>BYDFi does not charge fees for deposits.</li><li>Blockchain confirmation times vary by coin and network load.</li></ul><p>Need further help? We're here 24/7.</p>

Deposits Haven't Been Credited to Your BYDFi Account (APP)

<h2><strong>What is Withdrawal via Address Book?</strong></h2><p>Withdrawal via the address book allows you to withdraw assets from BYDFi to any crypto address if the feature is not enabled. However, if you enable the <strong>withdrawal address whitelist</strong> function, your account will only be able to withdraw assets to the addresses listed in the whitelist.</p><p>To enhance account security, when a new address is added to the address book, withdrawals to this address will be temporarily restricted for <strong>24 hours</strong>. This measure is designed to protect your account from suspicious activities.</p><p><br></p><h2><strong>Why Use a Withdrawal Address Book?</strong></h2><p>The withdrawal address book serves to:</p><ul><li>Allow users to add specific wallet addresses to a whitelist, ensuring withdrawals are made only to authorized wallet addresses.</li><li>Enhance security by preventing unauthorized access and accidental asset transfers.</li></ul><p>By enabling this feature, you can significantly reduce the risk of unauthorized withdrawals and protect your digital assets.</p><p><br></p><h2><strong>How to Manage Your Withdrawal Address Whitelist</strong></h2><h3>1. Go to the Withdrawal Page </h3><p>Click on Assets ➝ Withdraw in the upper right corner of the page.<img src="https://uploads.bydfi.in/events/cms/BYD.1753859258090.image.png" alt="BYD.1753859258090.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859258090.image.png" style="width: 100%;"/></p><h3>2. Open Address Management </h3><p>Click on Manage Address.<img src="https://uploads.bydfi.in/events/cms/BYD.1753859297641.image.png" alt="BYD.1753859297641.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859297641.image.png" style="width: 100%;"/></p><h3>3. Add a New Withdrawal Address </h3><p>Click on Add Address.<img src="https://uploads.bydfi.in/events/cms/BYD.1753859340241.image.png" alt="BYD.1753859340241.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859340241.image.png" style="width: 100%;"/></p><h3>4. Fill in the Required Details </h3><ul><li>Select the Coin and Network. </li><li>Enter your Withdrawal Address and TAG (if required).</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753859433455.image.png" alt="BYD.1753859433455.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859433455.image.png" style="width: 100%;"/></p><h3>5. Optional: Skip Future Verifications </h3><p>You can choose to skip verification for this address when withdrawing in the future. For details, refer to: <a href="https://www.bydfi.com/server/en/support/FAQs/articles/a0jhlnsc1vcu" target="_blank">What is Withdrawal Without Verification?</a><img src="https://uploads.bydfi.in/events/cms/BYD.1753859484867.image.png" alt="BYD.1753859484867.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753859484867.image.png" style="width: 100%;"/></p>

How to Manage Your Withdrawal Address on BYDFi (PC)

Manage Your Withdrawal Address on BYDFi (PC)

<p>To ensure full compliance with international financial regulations and enhance account security, BYDFi may request users to complete <strong>Proof of Address (POA) verification</strong> as part of the identity verification process.</p><p>This step confirms your residential address and may be required in addition to basic KYC verification for accessing certain platform features or increasing withdrawal limits.</p><p><br></p><h2>📌 What Is Proof of Address Verification?</h2><p><strong>Proof of Address</strong> is the process of verifying your current residential address using an official document. This step helps BYDFi comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring a secure and compliant trading environment.</p><p>⚠️ <strong>Please complete KYC verification before starting the Proof of Address process.</strong></p><p><br></p><h2>✅ How to Complete Proof of Address Verification (PC)</h2><h3><strong>1. Log in to Your BYDFi Account</strong></h3><p>Log in to your account, and click <strong>"Identity Verification"</strong> from the menu.<img src="https://uploads.bydfi.in/events/cms/BYD.1753172775141.image.png" alt="BYD.1753172775141.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753172775141.image.png" style="width: 100%;"/></p><h3><strong>2. Begin Proof of Address Verification</strong></h3><p>Look for the section titled <strong>“Residential Information”</strong>, then click the <strong>“Submit”</strong> button.<img src="https://uploads.bydfi.in/events/cms/BYD.1752557033342.image.png" alt="BYD.1752557033342.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557033342.image.png" style="width: 100%;"/></p><h3><strong>3. Fill in Personal Information</strong></h3><p>Enter your residential address and you will be redirect to verification page<img src="https://uploads.bydfi.in/events/cms/BYD.1752557181381.image.png" alt="BYD.1752557181381.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557181381.image.png" style="width: 100%;"/></p><h3><strong>4. Upload an Accepted Document</strong></h3><p>Under proof of address, click upload to upload your document<img src="https://uploads.bydfi.in/events/cms/BYD.1752557639467.image.png" alt="BYD.1752557639467.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557639467.image.png" style="width: 100%;"/></p><p>Choose and upload <strong>one</strong> of the following documents as proof of your current address:</p><ul><li>Utility bill (electricity, water, gas, etc.)</li><li>Bank statement</li><li>Credit card statement</li><li>Rental Agreement</li><li>Mortgage Statement</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752557881273.image.png" alt="BYD.1752557881273.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752557881273.image.png" style="width: 100%;"/></p><p>📌 <strong>Requirements for the document:</strong></p><ul><li>Issued within the last 3 months</li><li>Clearly shows your full name, residential address, and issue date</li><li>Must be in PDF, JPG, or PNG format, under 5MB</li><li>Screenshots are not accepted</li><li>No markings or alterations are allowed.</li></ul><p><br></p><h3><strong>5. Submit and Wait for Approval</strong></h3><p>After uploading your document, click <strong>“Submit”</strong> to complete the process.</p><p>Your submission will be reviewed by the system, typically within <strong>1 hour</strong>.</p><p><br></p><h2>⏱️ How Long Does Address Verification Take?</h2><p>Most Proof of Address submissions are reviewed and approved within <strong>60 minutes</strong>, but in some cases, it may take longer depending on the quality of the uploaded document.</p><p><br></p><h2>💬 Need Help?</h2><p>If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li><a href="https://www.bydfi.com/en/support/FAQs/articles/frdmgq8rtfgj?title=How+to+Contact+BYDFi+Online+Customer+Service+%28PC%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p>We’re here to help you complete your verification smoothly and securely.</p>

How to Complete Proof of Address Verification on BYDFi (PC)

<p><img src="https://uploads.bydfi.in/events/cms/BYD.1745566463303.image.png" alt="BYD.1745566463303.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745566463303.image.png" style="width: 100%;"/></p><h2><strong>Why hasn’t my withdrawal arrived?</strong></h2><p>Withdrawals are processed in three stages: withdrawal request, block confirmation, and crediting to the recipient platform.</p><ul><li>If the withdrawal status is "Successful":<br> &nbsp; This indicates that BYDFi has completed processing the transfer. You can copy the transaction ID (TXID) and check its progress on the relevant blockchain explorer.</li><li>If the blockchain shows "Not Confirmed": &nbsp;<br> &nbsp; Please wait patiently for the blockchain to confirm the transaction.</li><li>If the blockchain shows "Confirmed" but the funds haven’t arrived:<br> &nbsp; Contact the receiving platform to assist with crediting the funds.</li></ul><p><br></p><h2><strong>How to View Your Withdrawal History</strong></h2><ul><li>Navigate to Assets - Withdrawals.</li><li>Scroll to the bottom of the page.</li><li>Click the link under the address you want to check for details.</li></ul><h2><img src="https://uploads.bydfi.in/events/cmsBYD.1735571228281.Withdrawal.png" alt="BYD.1735571228281.Withdrawal.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1735571228281.Withdrawal.png" style="width: 100%;"/><br><strong>Common Reasons for Withdrawal Failures</strong></h2><p>Several factors can cause a withdrawal to fail:</p><ul><li>Incorrect Address:<br> &nbsp; Ensure the withdrawal address is accurate and complete. Verify the selected currency and chain are correct.</li><li>Missing or Incorrect Tag/Memo:<br> &nbsp; Some assets require a Tag or Memo for successful transfers. Ensure this information is accurate and complete.</li><li>Network Delays:<br> &nbsp; Blockchain congestion or delays can affect processing times.</li><li>Other Reasons:<br> &nbsp; If the failure is unrelated to the above, the funds will be returned to your BYDFi account. If the withdrawal hasn’t been processed after 1 hour, submit a request or contact customer service for assistance.</li></ul><p><br></p><h2><strong>Do I Need to Verify KYC to Withdraw?</strong></h2><ul><li>Unverified Users: Can withdraw up to <strong>50,000 USDT</strong> per day.</li><li>Verified Users: Can withdraw up to <strong>500,000 USDT</strong> per day.</li></ul><p>If risk control is triggered, completing KYC verification may be required before withdrawal. </p><p>For VIP users, withdrawal limits vary—<a href="https://www.bydfi.com/en/vip?showRate=true" target="_blank">check the platform for details</a>.</p><p><br></p><h2><strong>Account Under Protection</strong></h2><p>For security, withdrawals are restricted for 24 hours after changes to sensitive account settings such as:</p><ul><li>Unbinding/closing Google Authenticator</li><li>Changing your phone number</li><li>Adjusting other security settings</li></ul><p>If protection extends beyond 24 hours, <a href="mailto:cs@bydfi.com" target="_blank">contact customer service</a> for assistance.</p><p><br></p><h2><strong>What Happens with Incorrect Addresses?</strong></h2><ul><li>Incorrect Address: <br> &nbsp; If the address is invalid, the transaction will fail, and funds will be returned to your BYDFi account.</li><li>Successful Sending to Wrong Address:<br> &nbsp; If the withdrawal is sent to a valid but unintended address, the blockchain's irreversibility means the funds cannot be retrieved.</li></ul><p><br></p><h2><strong>Forgot to Fill in Tag or Memo?</strong></h2><p>If you forget the Tag or Memo, the funds may be sent but not credited properly.</p><p>Contact the receiving platform for verification and assistance.</p><p><br></p><h2><strong>Withdrawing Unsupported Coins</strong></h2><p>The BYDFi platform verifies the address format but does not ensure the recipient supports the coin.</p><p>If you withdraw unsupported coins, you must coordinate directly with the recipient to resolve the issue.</p>

Withdrawal FAQs

<p style="text-align: start;">To ensure full compliance with international financial regulations and enhance account security, BYDFi may request users to complete <strong>Proof of Address (POA) verification</strong> as part of the identity verification process.</p><p style="text-align: start;">This step confirms your residential address and may be required in addition to basic KYC verification for accessing certain platform features or increasing withdrawal limits.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">📌 What Is Proof of Address Verification?</h2><p style="text-align: start;"><strong>Proof of Address</strong> is the process of verifying your current residential address using an official document. This step helps BYDFi comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, ensuring a secure and compliant trading environment.</p><p style="text-align: start;">⚠️ <strong>Please complete KYC verification before starting the Proof of Address process.</strong></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">✅ How to Complete Proof of Address Verification (APP)</h2><h3>1. Log in to Your BYDFi Account</h3><p>Open the BYDFi app, log in to your account, and tap the profile icon in the top-left corner.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638567964.image.png" alt="BYD.1752638567964.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638567964.image.png" style="width: 50%;"/></p><h3>2. Access the Identity Verification Page</h3><p>Tap the <strong>“Standard”</strong> button next to your profile icon to enter the identity verification section.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752639016008.image.png" alt="BYD.1752639016008.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752639016008.image.png" style="width: 50%;"/></p><h3>3. Start the Address Verification Process</h3><p>In the <strong>“Proof of Address”</strong> section, tap the <strong>“Submit”</strong> button to begin.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752639044342.image.png" alt="BYD.1752639044342.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752639044342.image.png" style="width: 50%;"/></p><h3>4. Enter Your Residential Address</h3><p>Fill in your full residential address. After entering the details, the system will direct you to the document upload page.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638661903.image.png" alt="BYD.1752638661903.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638661903.image.png" style="width: 50%;"/></p><h3>5. Upload a Valid Proof of Address Document</h3><p>Tap <strong>“Upload”</strong> under the Proof of Address section to submit a valid document.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752638692586.image.png" alt="BYD.1752638692586.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638692586.image.png" style="width: 50%;"/></p><p>You can upload one of the following as proof of your current address:</p><ul><li>Utility bill (electricity, water, gas, etc.)</li><li>Bank statement</li><li>Credit card statement</li><li>Rental agreement</li><li>Mortgage statement</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752638719302.image.png" alt="BYD.1752638719302.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752638719302.image.png" style="width: 50%;"></p><p><strong>📌 Document Requirements:</strong></p><ul><li>Must be issued within the last 3 months</li><li>Must clearly display your full name, residential address, and issue date</li><li>Accepted formats: PDF, JPG, or PNG (file size must be under 5MB)</li><li>Screenshots are not accepted</li><li>No marks, edits, or obstructions on the document</li></ul><p style="text-align: start;"><br></p><h3 style="text-align: start;"><strong>6. Submit and Wait for Approval</strong></h3><p style="text-align: start;">After uploading your document, click <strong>“Submit”</strong> to complete the process.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">⏱️ How Long Does Address Verification Take?</h2><p style="text-align: start;">Most Proof of Address submissions are reviewed and approved within <strong>60 minutes</strong>, but in some cases, it may take longer depending on the quality of the uploaded document.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">💬 Need Help?</h2><p style="text-align: start;">If you experience any issues or have questions about the KYC verification process, our team is here to assist you.</p><p style="text-align: start;"><strong>You can contact BYDFi Customer Support via:</strong></p><ul><li style="text-align: start;"><a href="https://www.bydfi.com/en/support/FAQs/articles/0w1pw4tmxylk?title=How+to+Contact+BYDFi+Online+Customer+Service+%28APP%29" target="_blank">Live Chat</a> – Available 24/7 through the BYDFi app or website</li><li style="text-align: start;">Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p style="text-align: start;">We’re here to help you complete your verification smoothly and securely.</p>

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