BYDFi Clarification on TRUMP Contract Price Issue

Dear BYDFi Users,

On 2025/08/29 (UTC+8), abnormal price fluctuations occurred in the Trump Contract market on BYDFi. After investigation, the issue was traced to abnormal data from a third-party price provider, not a system failure of BYDFi.

The anomaly has now been resolved. To protect user rights, all affected orders will be fully compensated based on actual loss. For details of the compensation, please contact our customer support via live chat or email.

Thank you for your understanding and continued support. BYDFi will continue to strengthen its risk control and monitoring mechanisms to ensure a safe and stable trading experience.

If you have any questions, please contact our customer support.

BYDFi Team

2025/08/29