How to Disable and Delete Your BYDFi Account (APP)

BYDFi

2025-11-26 · Updated

If you're no longer planning to use your BYDFi account, you can either disable it temporarily or delete it permanently. This guide will walk you through how to safely manage your BYDFi account on the mobile app.

🧐 What's the Difference Between Disabling and Deleting Your BYDFi Account?

Disable Account: Temporarily disables your account. You can reactivate it later after completing the required identity verification.
Delete Account: Permanently removes your account and data. Once deleted, your account cannot be recovered.

📲 Step-by-Step Guide to Disable or Delete Your BYDFi Account (APP)

1. Open the “More” Menu

Launch the BYDFi App

Tap the "More" option at the bottom menu

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2. Go to Security Settings

Select "Security" from the list

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3. Manage Your Account

Tap on "Manage Account"

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4. Choose Between Disable or Deletion

You’ll see two options: Disable Account or Delete Account

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🔐 How to Disable Your BYDFi Account

Select Account Disable Reason then click on Disable account

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Enter verification code

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✅ Reactivation Instructions

If you choose to come back, answer the same set of security questions to unlock your account.
You may also contact online customer service if assistance is needed.

⏳ Note: It takes 2 hours for the deactivation to take effect. You won’t be able to log in or trade during this time.

🗑️ How to Permanently Delete Your BYDFi Account

Tap Delete Account and select your reason for account deletion to continue

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Tick agree and accept loss of asset

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Tap Agree

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Enter the verification code sent to your registered contact method